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Cisco 300-820 Exam Syllabus Topics:

SectionObjectives
Call Control and SIP Integration- Cisco Unified Communications Manager (CUCM) integration
- SIP trunking and call routing design
Hybrid Collaboration Services- Webex hybrid calling deployment
- Calendar, directory, and media services integration
Collaboration Cloud Architecture- Cisco Collaboration cloud and hybrid architecture concepts
- Webex platform integration overview
Security and Troubleshooting- TLS/SRTP and secure signaling
- Troubleshooting hybrid collaboration deployments
Cisco Expressway and Edge Services- Mobile and Remote Access (MRA)
- Expressway-C and Expressway-E deployment

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q229-Q234):

NEW QUESTION # 229
After an engineer implements load balancing in the Cisco CMS cluster, they observe that shortly after the second Call Bridge is added to the cluster, call into a space randomly disconnect when the calls are from endpoints registered with Cisco UCM. Which action resolves the issue?

Answer: D

Explanation:
In a Cisco Meeting Server (CMS) cluster, when multiple Call Bridges are involved, call continuity across bridges (especially during load balancing) relies on the use of the Replaces header in SIP signaling. To support this, you must enable "Accept Replaces Header" in the SIP Trunk Security Profile on Cisco UCM. Without this setting, inter-bridge call transfers can fail, causing calls to disconnect.


NEW QUESTION # 230
Which part of a hybrid cloud-based deployment with Cisco Webex Messenger Service is used for meeting capabilities?

Answer: B


NEW QUESTION # 231
A multinational company sets up an Auto Attendant that supports multiple languages based on caller locale. However, callers from France receive English prompts instead of French. Which configuration must be reviewed to resolve the issue?

Answer: D

Explanation:
Auto Attendant prompt language is controlled by its language settings and rules. To present French prompts to callers from France, the Auto Attendant must have French correctly assigned for the relevant French-speaking caller locale.


NEW QUESTION # 232
An administrator wants to enable users in a hybrid environment to dial internal extensions with 4 digits and route unknown 2- to 10-digit extensions to the on-premises PBX. The organization uses Webex Calling with some users still on-premises with Cisco UCM. The administrator configured a route group connected to the on-premises PBX trunk and location settings are enabled for Calls to On-Premises Extensions. Which additional dial plan configuration in Control Hub is needed to support this setup?

Answer: D

Explanation:
A Control Hub dial plan must define the extension patterns that should route to the on-premises PBX. Setting the route choice to the on-premises route group sends unknown 2- to 10-digit extension calls over the configured trunk instead of treating them as Webex Calling-only destinations.


NEW QUESTION # 233
Drag and Drop Question
Drag and drop the required SAN field items from the left onto the features within the server categories on the right.

Answer:

Explanation:


NEW QUESTION # 234
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