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ServiceNow CIS-ITSM Exam Overview:

Certification Vendor:	ServiceNow
Exam Name:	Certified Implementation Specialist - IT Service Management (CIS-ITSM)
Exam Number:	CIS-ITSM
Exam Format:	Scenario-based questions, Multiple Choice (single answer), Multiple Select (multiple answers)
Exam Duration:	90 minutes
Real Exam Qty:	60
Certificate Validity Period:	2 years
Exam Price:	$450 USD
Passing Score:	Approx 70% (scaled scoring, may vary slightly)
Related Certifications:	ServiceNow Certified System Administrator Certified Implementation Specialist - IT Operations Management Certified Implementation Specialist - Data Foundations (CMDB & CSDM)
Available Languages:	English
Recommended Training:	ServiceNow ITSM Implementation Training CIS-ITSM Official Blueprint & Study Guide
Exam Registration:	Pearson VUE ServiceNow Learning Portal
Sample Questions:	ServiceNow CIS-ITSM Sample Questions
Exam Way:	Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers
Pre Condition:	Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience
Official Syllabus URL:	https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-it-service-management?id=kb_article_view&sysparm_article=KB0011560

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ServiceNow CIS-ITSM Latest Test Dumps | Valid Braindumps CIS-ITSM Questions

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ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) Exam is a certification exam designed for IT professionals who want to demonstrate their expertise in implementing and managing IT Service Management processes using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification exam is intended for individuals who have a strong foundation in ITIL concepts and are familiar with the ServiceNow platform. CIS-ITSM Exam consists of 60 multiple-choice questions and has a time limit of 90 minutes.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which of the following statements reflects when the Actual start and Actual end date fields are populated on a change request?
Actual start is set when the _____________.

A. State changes to Implement. Actual end is set when the State changes to Closed.
B. State changes to Scheduled. Actual end is set when the State changes to Review.
C. First Implementation Change Task is updated. Actual end is set when the final Implementation Change Task is Closed.
D. State changes to Implement. Actual end is set when the State changes to Review.

Answer: A

NEW QUESTION # 29
Universal Containers wants only users from the sales department to have access to price books.
How can an administrator meet this requirement?

A. Clone all custom price books from the standard price book.
B. Set the organization-wide default for price book to Use.
C. Create a sharing rule to share all price books to sales users.
D. Manually share each price book to the sales users' profile.

Answer: B

NEW QUESTION # 30
What is the module that is used to navigate to CI Relationships?

A. Configuration > Relationships
B. CMDB > CI Relationships
C. None of the listed answers
D. Configuration > CI Relationships

Answer: C

Explanation:
Explanation
There is no table that links to the CI Relationship data. You can access the table directly by typing
"cmdb_rel_ci.list" in the filter navigator.

NEW QUESTION # 31
Which table is used to store emergency change requests?

A. Change Request [change_request]
B. Emergency Change Request [emergency_change_request]
C. Emergency CR [emergency_cr]
D. Change [change]

Answer: A

Explanation:
Explanation
All types of change requests are stored in the same table: Change Request [change_request].

NEW QUESTION # 32
A tester has submitted a bug report because at no point in the Problem lifecycle. does the Create Known Error article link appear under Related Links Also, they notice there is no Known Error knowledge base in the Instance.
What might be the cause of this?

A. The customer did not pay the bill for Knowledge management
B. The Problem Management Best Practice - Madrid - Knowledge integration plugin has not been activated
C. The requirement was not m the stories
D. Tester is not impersonating Problem Coordinator
E. The sn_known_error_write role is required to see the Create Known Error article link

Answer: B

NEW QUESTION # 33
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