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Salesforce Salesforce-Slack-Administrator Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Slack Administrator Exam
Exam Number:	Salesforce-Slack-Administrator (Slack-Admn-201)
Passing Score:	65%
Exam Price:	$200 USD
Certificate Validity Period:	1 year
Available Languages:	English
Real Exam Qty:	60
Exam Format:	Multiple-choice, Multiple-select
Exam Duration:	90 minutes
Related Certifications:	Salesforce Certified Administrator Salesforce Certified Platform Administrator
Recommended Training:	Trailhead: Prepare for Your Slack Administrator Exam Slack Certified Admin Training
Exam Registration:	Pearson VUE Scheduling Salesforce Certification Registration
Sample Questions:	Salesforce Salesforce-Slack-Administrator Sample Questions
Exam Way:	Online proctored or onsite at Pearson VUE test centers
Pre Condition:	No mandatory prerequisites; recommended experience managing Slack environments
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-slack-administrator---Slack-Admn-201-PV

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 3	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 4	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 5	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 6	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

Salesforce Certified Slack Administrator Sample Questions (Q114-Q119):

NEW QUESTION # 114
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?

A. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
B. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
C. Admins can foster a sense of community by creating a group-only direct message (DM).
D. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.

Answer: D

NEW QUESTION # 115
Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A. Use identity provider (IdP) groups to assign new employees to their respective workspaces.
B. Add new employees to user groups and assign the user groups to the respective workspaces.
C. Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.
D. Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.

Answer: A

Explanation:
Slack's best practice for Enterprise Grid states:
"You can use your identity provider (IdP) groups to automatically provision users into the appropriate workspaces, ensuring that workspace membership reflects organizational structure." Manual additions by HR (A) or managers (C) are error-prone and inefficient. User groups (D) control notification settings inside workspaces, but not workspace membership.
(Reference: Slack Administration Study Guide - Managing Workspace Membership via IdP Groups)
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NEW QUESTION # 116
Which of the following statements describes the effect of configuring mandatory Two Factor authentication (2FA) in Slack?

A. Members must use a biometric reader to authenticate with Slack.
B. Members must submit a verification code along with their password each time they sign in.
C. Members must have a sophisticated and complex password that is updated regularly.
D. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.

Answer: B

NEW QUESTION # 117
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)

A. Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory.
B. Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.
C. Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.
D. Use the Admin API to automate approvals for Google Calendar app requests.

Answer: C

Explanation:
To ensure that all users have seamless access to Google Calendar within Slack:
"Enable domain-wide authentication for Google Calendar in Slack. This ensures the app is automatically installed and authorized for all users without requiring manual setup." Pre-approving (C) still requires individual installation by users. Posting instructions (A) is manual and inconsistent. Using Admin API (D) helps manage app requests but does not guarantee seamless access.
(Reference: Slack Administration Study Guide - Managing Apps and Domain-Wide Authentication)

NEW QUESTION # 118
You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)

A. #acme-sales proj finance
B. #help-finance
C. #announcements-team
D. #sales-help-services

Answer: B

Explanation:
Slack recommends:
"Channel names should follow consistent naming conventions and use hyphens between words, e.g., help- finance for a help-related finance channel." Option A incorrectly reverses prefix order. Option B uses incorrect formatting. Option D misuses the prefix format as well.
(Reference: Slack Administration Study Guide - Channel Naming Conventions)
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NEW QUESTION # 119
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