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| Certification Vendor: | NAHQ (National Association for Healthcare Quality) |
|---|---|
| Exam Name: | Certified Professional in Healthcare Quality Examination |
| Exam Number: | CPHQ |
| Exam Price: | $400 โ $799 USD (varies by membership status) |
| Exam Format: | Multiple-choice, Remote proctored or in-person, Computer-based |
| Passing Score: | 600 (scaled score 200โ800) |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Real Exam Qty: | 140 (125 scored, 15 pretest) |
| Recommended Training: | NAHQ Official Preparation Resources |
| Exam Registration: | PSI Testing Scheduling NAHQ Official Registration |
| Sample Questions: | NAHQ CPHQ Sample Questions |
| Exam Way: | Computer-based testing: online remote proctoring or in-person at PSI test centers |
| Pre Condition: | Recommended: 2+ years of experience in healthcare quality; no mandatory prerequisites |
| Official Syllabus URL: | https://nahq.org/credentials/cphq-certified-professional-in-healthcare-quality/ |
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The benefits of becoming a CPHQ certified professional are numerous. CPHQ certification demonstrates to employers and colleagues that a healthcare professional has the knowledge and skills needed to manage the complexities of healthcare quality management. CPHQ certification can also lead to career advancement opportunities, higher salaries, and increased job security. Additionally, CPHQ certification provides healthcare professionals with access to professional development opportunities, networking opportunities, and the latest trends and best practices in healthcare quality management.
The CPHQ Certification Exam covers four domains: healthcare quality and performance measurement, healthcare and patient safety, healthcare management and leadership, and information management. CPHQ exam is a computer-based test that consists of 115 multiple-choice questions. CPHQ exam takes approximately three hours to complete.
NEW QUESTION # 370
A healthcare quality professional Is facilitating the establishment of a Quality Council for an outpatient surgery center. The following positions have been selected for membership: medical director, CEO. and CFO.
Which of the following Is the most appropriate Individual to add?
Answer: C
Explanation:
The establishment of a Quality Council in a healthcare setting involves the collaboration of various professionals who play key roles in the organization. In an outpatient surgery center, the medical director, CEO, and CFO are crucial members as they provide medical, administrative, and financial perspectives respectively. However, the addition of a nursing director is equally important. The nursing director brings a critical perspective to the Quality Council as they have direct involvement with patient care and can provide valuable insights into the quality of care being provided. They can also help identify areas for improvement and develop strategies to enhance patient outcomes.
Reference: For a continuous quality improvement team to be successful, who must be included on the team? person performing the process The governing body is responsible for setting policy, financial and strategic direction, quality of care, and setting goals and objectives The governing body is responsible for implementing strategies and collecting measurements of quality indicators.
NEW QUESTION # 371
A patient's weight is incorrectly documented in the electronic medical record. As a result, 10 times the appropriate medication dose is ordered for the patient. A nurse identifies the error and notifies the ordering physician. The medication is not administered to the patient. This is an example of
Answer: C
Explanation:
Patient safety events are categorized based on their occurrence and impact. A near-miss event is one where a potential error is identified and corrected before it reaches the patient, preventing harm.
Option A (An adverse event): An adverse event is an incident that results in harm to the patient. Since the medication was not administered, no harm occurred, so this is not an adverse event.
Option B (A near-miss event): This is the correct answer. A near-miss event occurs when an error (e.g., incorrect dose ordered due to wrong weight) is identified and corrected before it affects the patient. NAHQ CPHQ study materials define near-misses as opportunities to improve systems and prevent future errors, emphasizing their importance in safety reporting.
Option C (A sentinel event): A sentinel event is a serious, unexpected event resulting in death or significant harm (e.g., wrong-site surgery). Since no harm occurred, this does not qualify as a sentinel event.
Option D (A never event): Never events are serious, preventable errors (e.g., surgery on the wrong patient) that should never occur. This incident, while serious, was caught before administration and does not meet the criteria for a never event.
Reference: NAHQ CPHQ Study Guide, Domain 1: Patient Safety, defines near-miss events as errors intercepted before causing harm, critical for identifying system vulnerabilities.
NEW QUESTION # 372
Which of the following organizations is a deemed status provider for hospital CMS participation?
Answer: A
Explanation:
DNV GL (Det Norske Veritas) is an accredited deeming authority recognized by CMS to certify hospitals for Medicare participation, providing an alternative to The Joint Commission accreditation (CMS, Deemed Status Organizations, 2024). The others accredit specific services or programs but are not recognized for hospital CMS deeming.
References:
Centers for Medicare & Medicaid Services (CMS), Deemed Status Organizations, 2024 The Joint Commission, Hospital Accreditation, 2024
NEW QUESTION # 373
A nursing director for a unit in a cancer hospital Is reviewing and assessing outcomes data in the following scatter diagram:
The relationship between the incidence of infection and the decrease in staffing targets is
Answer: B
Explanation:
The scatter diagram shows that as the decrease in staffing targets becomes more significant (moving right on the horizontal axis), the incidence of infection goes up (moving up on the vertical axis). This indicates a negative relationship because as one variable increases, the other one decreases. The relationship appears to be strong because the points lie closely to an imaginary line that slopes upwards from left to right, which suggests a consistent trend across the data points.
References:In healthcare quality improvement, it is critical to use data to inform decision-making. Scatter diagrams are a common tool used for this purpose. The NAHQ Healthcare Quality Competency Framework emphasizes the importance of analyzing and utilizing data in decision-making, as indicated in the Performance and Process Improvement domain. A strong negative relationship in this context could indicate that decreased staffing levels are associated with higher infection rates, which is a significant finding for a nursing director assessing outcomes and considering quality improvement initiatives.
NEW QUESTION # 374
Although Lean thinking focuses on removing waste and improving flow, it also has some secondary effects such as:
Answer: A
NEW QUESTION # 375
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