Quiz SAP - C_C4HCX - Useful SAP Certified - Solution Architect - SAP Customer Experience Best Practice

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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
Managing Clean Core	<=10%	- Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Marketing automation strategies - Campaign management - Customer segmentation
SAP Sales Cloud and SAP Service Cloud	11-20%	- Integration with back-end systems - Sales process configuration - Service ticket workflows
The Intelligent Enterprise	<=10%	- SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes
SAP Commerce Cloud	11-20%	- Storefront and catalog management - Order management - Commerce solution architecture
SAP Customer Data Solutions	11-20%	- Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent)
Extensibility in SAP CX Solutions	11-20%	- Side-by-side extensibility using SAP BTP - In-app extensibility - Low-code/No-code development (SAP Build)
SAP Integration Suite	11-20%	- API Management - Cloud Integration capabilities - Integration strategy and architecture - Open Connectors

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which of the following suite qualities is supported by SAP Master Data Integration?

A. Embedded and cross-product analytics
B. Aligned domain models
C. Coordinated lifecycle management
D. End-to-end business blueprints

Answer: B

NEW QUESTION # 29
Which of the following objects are typically exchanged with the SAP back end in an SAP Sales Cloud integrated scenario?
Note: There are 3 correct answers to this question.

A. Sales/services transactions
B. Product (material) master data
C. Customer master data
D. Marketing campaigns
E. Stock movements

Answer: A,B,C

NEW QUESTION # 30
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud?
Note: There are 2 correct answers to this question.

A. They can modify the Resolution Due On field.
B. They can assign a different team to the case.
C. They can change the service level determination rules.
D. They can escalate the case.

Answer: B,D

NEW QUESTION # 31
Which of the following are guiding principles of SAP Master Data Integration?
Note: There are 2 correct answers to this question.

A. Improve trust level of master data
B. Central integration point for master data
C. Out of the box integrations provided to cloud solutions from SAP
D. Ensure high quality of master data across all applications

Answer: A,D

NEW QUESTION # 32
In which process are trading partner collaboration and contract negotiations executed?

A. Source to Pay
B. Lead to Cash
C. Design to Operate
D. Recruit to Retire

Answer: A

NEW QUESTION # 33
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