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Salesforce Salesforce-Slack-Administrator Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Slack Administrator
Exam Number:	Slack-Administrator
Available Languages:	English
Related Certifications:	Salesforce Certified Administrator Salesforce Certified Platform App Builder
Recommended Training:	Slack Administrator Learning Path (Trailhead)
Exam Registration:	Salesforce Webassessor Registration Official Credential Page
Sample Questions:	Salesforce Salesforce-Slack-Administrator Sample Questions
Exam Way:	Online proctored exam via Salesforce Webassessor (Kryterion).
Pre Condition:	Recommended prior experience with Slack administration and basic Salesforce administration knowledge.
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/slack-administrator

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 2	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Sample Questions (Q152-Q157):

NEW QUESTION # 152
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp, Stack Connect direct messages (DMs) are disabled at this time, Given this, your Chief information Officer (CIO) wants to know whether your organizations users can communicate with external users from Beta Corp using Slack Connect Dis.
What should you tell the CIO?
(Select the best answer.)

A. Alpha Corp users can DM any Beta Corp users that are in the same slack Connect channels as they are.
B. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect Dis are disabled.
C. Workspace Admins can give access to specific Alpha Corp users to DIM with Beta corp
D. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.

Answer: B

NEW QUESTION # 153
Which Slack plan(s) support the Legal Holds feature?

A. Enterprise Grid only
B. Pro, Business+ and Enterprise Grid
C. Business+ and Enterprise Grid
D. Free, Pro, Business+ and Enterprise Grid

Answer: A

Explanation:
According to Slack's official documentation regarding Legal Holds:
"The Legal Holds feature is only available on the Enterprise Grid plan. Legal holds allow Workspace Owners and Org Owners to preserve messages and files of specific users for compliance and legal purposes." Legal Holds are a critical feature for enterprises with compliance requirements, and they are not available on the Free, Pro, or Business+ plans.
(Reference: Slack Administration Study Guide - Security, Compliance, and Legal Holds)
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NEW QUESTION # 154
You're an Org Admin for your university's Slack Enterprise Grid organization. While faculty and returning students have been trained on Slack and are considered mature users, you want to ensure that incoming students are adopting Slack.
What is the best option to measure adoption analytics for the incoming students one month into the school year?

A. Refer to the total number of messages sent in direct messages (DMs).
B. Refer to the total number of channels and workspaces incoming students haw joined one month into the school year.
C. Refer to the average number of days users were active within the last month.
D. Refer to the number of workspaces incoming students have created one month into the school year.

Answer: C

NEW QUESTION # 155
Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

A. Create a private channel in the HR workspace, and add all hiring managers in the organization.
B. Create a public channel in the HR workspace, and add all hiring managers in the organization.
C. Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
D. Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Answer: A

Explanation:
Slack recommends for sensitive HR communication:
"Use a private channel to manage sensitive communications, like hiring and recruiting questions, especially when HR policies and individual discussions are involved." A public channel (A, D) risks sensitive information exposure. Org-wide channels (B) are less appropriate for targeting a specific audience like hiring managers.
(Reference: Slack Administration Study Guide - Managing Sensitive Information in Channels)

NEW QUESTION # 156
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?

A. Send a message that includes an @channel and @everyone to #supplier-bindings.
B. Send a message that includes an @channel and @here to #supplier-bindings.
C. Direct message your key contact who belongs to the connected channel, so they are directly informed.
D. Send an @everyone in a message to your workspace-wide #general channel.

Answer: C

NEW QUESTION # 157
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