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Salesforce Education-Cloud-Consultant is a certification exam that evaluates one's knowledge and expertise in Salesforce Education Cloud. Education-Cloud-Consultant exam is designed for professionals who have a deep understanding of the education industry and are proficient in implementing Salesforce solutions that cater to the unique needs of educational institutions. The Salesforce Certified Education Cloud Consultant Exam (WI21) is the latest version of this certification exam, which was introduced in the winter of 2021.
Salesforce Education-Cloud-Consultant exam is a great opportunity for professionals who want to advance their career in the education sector. Salesforce Certified Education Cloud Consultant Exam certification is suitable for Salesforce administrators, consultants, and developers who have experience working with educational institutions. Education-Cloud-Consultant Exam covers a broad range of topics, including managing student data, configuring admission processes, creating and managing academic programs, and reporting on student performance. Salesforce Certified Education Cloud Consultant Exam certification demonstrates the candidate's ability to provide customized solutions that meet the unique needs of educational organizations, making them stand out in the industry and opening up new career opportunities.
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Salesforce Education-Cloud-Consultant Certification Exam covers a wide range of topics such as Student Management, Admissions, Program Management, Learning Management, and Advancement. Education-Cloud-Consultant exam tests the candidate's ability to design and implement custom solutions for educational institutions using the Salesforce platform. Candidates need to have a deep understanding of the Salesforce platform and its various features, including Sales Cloud, Service Cloud, and Community Cloud.
NEW QUESTION # 209
An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA).
The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?
Answer: C
Explanation:
Explanation
The Education Data Architecture (EDA) provides a feature to track and manage multiple addresses for contacts and accounts using the Address object1. The Address object has a field called "Inactive" that indicates whether the address is currently in use or not2. By selecting the "Inactive" checkbox on the Address record, the consultant can mark the address as inactive and have it sync to the contact record. The contact record will then show the inactive address in the Mailing Address field, with a strike-through line to indicate that it is no longer valid3.
Setting the inactive address on the contact record through integration is not a recommended solution, as it would bypass the EDA address management feature and create inconsistency between the contact and address records. Developing a custom trigger to update the contact record is also not necessary, as EDA already provides a built-in mechanism to handle inactive addresses using the Address object.
References:
1: Understand Addresses in EDA - Salesforce
2: EDA Object Reference - Salesforce
3: Manage Simple Changes to Address Records - Salesforce
NEW QUESTION # 210
A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?
Answer: A
Explanation:
Student Advising is a standard feature of Education Cloud. It provides tools and functionalities to manage student advising processes, track student progress, and facilitate communication between advisors and students.
Features of Student Advising:
Advising Notes: Keep track of discussions and recommendations.
Appointment Scheduling: Allows students to schedule appointments with advisors.
Case Management: Manage and track advising cases and interventions.
Implementation:
Configure Advising Settings: Set up advising schedules, roles, and permissions.
Training: Provide training for advisors on using the advising tools within Education Cloud.
Monitoring and Reporting: Use dashboards and reports to monitor advising activities and student progress.
Reference:
Salesforce Education Cloud Documentation: Student Success Hub
NEW QUESTION # 211
A university needs to track details about a student ' s registration in an academic program or course of study, including informationabout registration dates, status, and credits earned.
Which object in the Education Data Architecture (EDA) contains this type of summary academic data?
Answer: B
Explanation:
A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program orcourse of study, such as registration dates, status, credits earned, and GPA1. A Course Offering object represents a specific instance of a course that is offered duringa term or semester2. A Program Plan object defines the requirements and structure of an academic program or course of study3. References:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4
NEW QUESTION # 212
The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) data. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?
Answer: A
Explanation:
Explanation
The consultant should consider moving old data out of the CRM into a data warehouse as a data management strategy for the Advancement office that plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters and wants to retain all contact data and email activity, including Individual Email Result (IER) data, but also wants to avoid unnecessary data storage. Moving old data out of the CRM into a data warehouse means transferring historical or inactive data from Salesforce into another system that can store large amounts of data for analysis or reporting purposes. Moving old data out of the CRM into a data warehouse can help the Advancement office retain all contact data and email activity, including IER data, but also avoid unnecessary data storage by reducing the amount of data in Salesforce and improving performance and efficiency. Creating a Force.com Query Plan for old data, using Data Studio to process old data, or using Data Loader to export old data are not data management strategies that can meet the Advancement office's needs. References:
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large
https://help.salesforce.com/s/articleView?id=sf.mc_co_data_management_best_practices.htm&type=5
NEW QUESTION # 213
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?
Answer: B
NEW QUESTION # 214
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