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Salesforce OmniStudio-Consultant認定試験は、Salesforce OmniStudioプラットフォームに特化したコンサルタントを対象としています。Salesforce OmniStudioは、Web、モバイル、ソーシャル、メールなど複数のチャネルを通じて顧客のパーソナライズされた統合デジタルエクスペリエンスを作成することができる強力なツールです。この認定試験は、コンサルタントのクライアントに対してSalesforce OmniStudioプラットフォームを実装および最適化するスキルと知識を検証します。
質問 # 170
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
正解：A、D
解説：
The two OmniScript features that the consultant should recommend to meet this validation requirement are:
Messaging and Formula. A Messaging element is an element that can display a text message with an icon and a color, such as blue for information or yellow for warning. The consultant can use a Messaging element to display an error message stating that the age cannot be less than 18 if the user's birthday indicates they are under 18 years old. A Formula element is an element that can perform calculations or validations on data values using expressions or functions. The consultant can use a Formula element to validate the user's birthday by subtracting it from the current date and checking if the result is greater than or equal to 18 years
質問 # 171
A specific requirement demands that if a value is null in the database, the Data Mapper Extract should output the text " Not Available " instead of a null or empty string.
Which feature facilitates this data manipulation?
正解：B
解説：
Data Mapper Extract supports formulas that calculate or manipulate values and then map the formula result into the output JSON. Salesforce specifically supports the conditional functions IF() and ISBLANK() in Data Mapper formulas. The consultant can therefore test whether the extracted value is blank and return " Not Available " when the condition is true; otherwise, the original value can be returned. This keeps the transformation within the same Data Mapper operation and avoids introducing an unnecessary secondary Transform. Ignore-null behavior would not generate the required replacement text, while changing the Salesforce field ' s object-level default would affect data creation semantics rather than transformation of existing extracted values. A Data Mapper formula is therefore the appropriate declarative mechanism for the requirement.
質問 # 172
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7 Choose 3 answers
正解：A、B、E
質問 # 173
A business requires that all phone numbers retrieved from Salesforce be formatted securely by masking the first six digits (for example, ******1234).
How should an OmniStudio Consultant ensure this standardization is applied during the extraction process?
正解：C
解説：
Data Mapper Extract supports formulas that can calculate or manipulate values after Salesforce data is retrieved and expose the result through a specified Formula Result Path. The transformed value can then be mapped into the output JSON instead of returning the original phone value. This is appropriate when the requirement is presentation-oriented masking rather than modifying the underlying Salesforce record. A Data Mapper Load writes information and therefore should not be used merely to mask an extracted value. Field- Level Security controls whether a user can access a field; it does not automatically transform a visible phone number into a partially masked string. Salesforce explicitly documents adding formulas to a Data Mapper Extract and mapping formula results to JSON nodes. Therefore, B is the correct declarative approach for producing the standardized masked value.
質問 # 174
A requirement is to store " Customer " information. The business asks if it should create a custom object Customer__c or use the standard Account object.
What is the optimal object design recommendation?
正解：A
解説：
Salesforce standard objects should be used when they already represent the required business entity and provide the necessary platform relationships. The standard Account object represents companies or organizations with which the business has a relationship. Contacts represent people associated with those Accounts, while Cases, Opportunities, activities, and other standard records can be associated with Account records. Salesforce describes the Account as a central component of the standard customer data model where contacts, cases, and company-level information come together. Creating Customer__c would duplicate capabilities already provided by Account and introduce additional relationship, automation, reporting, security, and integration work. Contact is also unsuitable for storing company-level information because it represents an individual person. Therefore, the standard Account object is the optimal design unless requirements explicitly demand a fundamentally different entity model.
質問 # 175
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