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Microsoft MB-800 Exam Syllabus Topics:

SectionObjectives
Topic 1: Configure Sales and Purchasing- Sales setup
  • 1. Sales order processing
    • 2. Customer management
      - Purchasing setup
      • 1. Vendor management
        • 2. Purchase order processing
          Topic 2: Perform Business Central Operations- Daily operations
          • 1. Banking and reconciliation
            • 2. Inventory management basics
              Topic 3: Configure Business Central- Configure financials
              • 1. Posting groups and dimensions
                • 2. Chart of accounts setup
                  - Set up company and environment
                  • 1. Manage users and permissions
                    • 2. Configure core company settings

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                      Microsoft Dynamics 365 Business Central Functional Consultant MB-800 Prüfungsfragen mit Lösungen (Q134-Q139):

                      134. Frage
                      You have a Microsoft Excel file that includes journal entry data that must be imported into Dynamics 365 Business Central. This file was previously imported into a General Journal batch.
                      You receive an updated version of the file that includes corrections, deletions, and new journal entries.
                      Which three actions can you perform by using the Edit in Excel feature? Each correct answer presents a complete solution.
                      NOTE: Each correct selection is worth one point.

                      Antwort: D,E


                      135. Frage
                      A company implements Dynamics 365 Business Central.
                      The company must import the following opening balances into Dynamics 365 Business Central:
                      * Item
                      * Bank
                      * Customer
                      You need to implement tools to import opening balances.
                      Which components should you use? To answer, drag the appropriate components to the correct opening balances. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                      NOTE: Each correct selection is worth one point.

                      Antwort:

                      Begründung:

                      Explanation:


                      136. Frage
                      You are implementing Dynamics 365 Business Central.
                      The accounting manager for the company provides you with a chart of accounts.
                      You need to set up the general ledger accounts correctly.
                      Which setups should you use? To answer, drag the appropriate setups to the correct requirements. Each setup may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                      NOTE: Each correct selection is worth one point.

                      Antwort:

                      Begründung:

                      Explanation:
                      Graphical user interface Description automatically generated with medium confidence


                      137. Frage
                      You need to configure sales for the cash and carry desk.
                      What should you select?

                      Antwort: C

                      Begründung:
                      The scenario describes cash and carry sales, where customers pay immediately at the desk and sales invoices must be posted as paid in full at the time of sale. In Dynamics 365 Business Central, this is achieved by setting Payment Terms that indicate no delay between invoice date and due date.
                      * Why D (Payment Terms = 0D)
                      * The Payment Terms setup in Business Central allows you to define how the Due Date is calculated.
                      * For cash and carry transactions, the invoice is due on the same day (zero days). Setting the Due Date Calculation to 0D ensures that the system always marks invoices as immediately due, reflecting the cash-and-carry business process.
                      * This aligns with requirements: "Invoices must be posted at the cash and carry desk at the time of sale" and "Invoices already paid in full should not appear as outstanding on aging reports."
                      * Why not A (Payment Service)
                      * Payment Services are used for integration with external services like PayPal or credit card gateways. Wide World Importers does not require a POS or online payment gateway-just simple cash handling at the desk.
                      * Why not B (Direct Debit Mandate)
                      * Direct Debit is used for recurring bank withdrawals (SEPA mandates, subscription-type payments). It does not apply to one-time, immediate cash payments.
                      * Why not C (Payment Method = Bank Account)
                      * While Payment Methods (e.g., Cash, Bank Transfer, Check) are also important for tracking how customers pay, the critical requirement in the scenario is ensuring the invoice is due immediately.
                      That is achieved by Payment Terms = 0D, not by Payment Method alone.
                      Best Practice Setup in Business Central for Cash & Carry:
                      * Payment Terms: 0D (ensures invoice due immediately).
                      * Payment Method: Cash (ensures posted directly against the cash account).
                      * Apply to invoices at posting: Invoices will automatically be shown as paid in full.
                      This combination ensures correct cash sales processing and eliminates the issue noted in the case study where invoices incorrectly appear in aging reports.
                      Microsoft References
                      * Set Up Payment Terms in Business Central
                      * Set Up Payment Methods in Business Central
                      * Work with Payment Transactions
                      Topic 1, Wide World Importers
                      This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
                      To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
                      At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
                      To start the case study
                      To display the first question in the case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
                      Background
                      Wide World Importers is a family-owned importer of specialty cooking ingredients and prepackaged foods from the Mediterranean. When first established, the company ' s products were sold at farmers markets, All sales were on a cash-only basis.
                      Products are now sold locally to restaurant owners and chefs in a family-owned building with a warehouse.
                      Products are no longer sold at farmers markets. Cash and carry sales generate most of the revenue for the company.
                      The founder of Wide World Importers is turning over control of the company to the younger generation in the family. These family members want to use Dynamics 365 Business Central to support their efforts to grow and diversify the business. They recently started to build a new line of business selling and shipping products to specialty retailers outside their local area through a network of brokers and representatives.
                      The company uses QuickBooks, but the family is concerned that QuickBooks is not capable of supporting their new business model.
                      There are 30 full-time and part-time employees who work in sales, purchasing, shipping, customer service, accounts payable, accounts receivable, and finance. The family does not plan to hire additional personnel to support the new line of business.
                      Current environment
                      Cash and carry sales
                      When a customer makes a purchase at the company's cash and carry desk, the sale is handwritten on a three- part form.
                      The cash and carry associate retrieves the items listed on the order from the warehouse.
                      Special prices and discounts are used to move products that will expire soon or that are overstocked.
                      Cash is accepted for payments.
                      The cash drawer is balanced at the end of every day. A deposit is created for the cash and given to the accountant.
                      Brokered sales orders
                      Brokered sales are called in to customer service by the brokers and sometimes directly by customers. The sales are entered into QuickBooks.
                      Because inventory is not tracked in QuickBooks, the generic item Brokered Item is used.
                      Two copies of the packing slip and printed from QuickBooks and sent to the warehouse.
                      Order picking
                      The warehouse manager provides a container and the two copies of the packing slip to a picker.
                      Items that are out of stock are marked on both copies of the packing slip.
                      The shipping amount is determined and written on the packing slips.
                      One copy of the completed packing slip is placed in a basket for customer service.
                      Completed orders are boxed up with a copy of the invoice and shipped to customers.
                      Order invoicing
                      Throughout the day, the customer service manager collects the packing slip copies and updates the invoices in QuickBooks.
                      The customer service manager adds a line for shipping with the amount provided by the packer.
                      The customer service manager prints a copy of the final invoice and sends it to the warehouse.
                      The accountant uses Microsoft Word to create weekly invoices for all shipments invoiced in QuickBooks during the week for some customers.
                      Cash and carry sales
                      One-line sales invoices are saved in QuickBooks for each cash and carry sale to a miscellaneous customer.
                      Customer details for cash and carry sales are not kept in QuickBooks.
                      Deposits
                      The accountant receives the deposit bag from the cash and carry sales desk at the end of every day.
                      Receipts are recorded in QuickBooks against cash and carry and brokered sales based on the deposit slips.
                      Brokers commission
                      Brokers fees are paid as a percentage of sales.
                      A Sales by Product/Service Summary report is run in QuickBooks every month for Brokered Item to calculate what is owned.
                      Requirements
                      Customers
                      Users with permission must be able to quickly add new customers.
                      The original source of all customers in the accounting system must be identified to be from cash and carry or brokered sales.
                      The company needs to keep a record of special price promotions given to specific customers.
                      Customers must be identified with a unique general business posting group so that the correct freight G/L account is used in sales transactions.
                      Sales
                      The customer source must be used to identify the business line, and the customer source must be indicated on every sales transactions.
                      Customer service and cash and carry desk associates must be able to enter sales into Dynamics 365 Business Central by customer.
                      Excess paper must be eliminated, and paper management must be reduced.
                      If a customer is not already listed in the system, a cash and carry associate or customer service associate must be able to quickly add the new customer in the process of recording the first sale.
                      A point-of-sale system is not needed, but users must be able to record which items are purchased by customers, accept and record their payment, and print receipts indicating paid in full.
                      Items
                      The sales manager and warehouse manager must be able to set a specific timeframe for special promotion discounts on items.
                      For special promotions, discounts must be consistent for all items in a product line using a single discount calculation.
                      Special pricing may be given to a retail chain or buying group. This pricing must be automatically applied when an order is taken for any of these customers. The original price must be recorded with each sale.
                      Customers must always be charged the lowest amount for an item at the time of the sale. For example, an overstocked olive oil has a regular price of $20 per unit. Customers in a buying group for restaurants can buy it for $18 per unit. There is an autumn promotion price for the item at $19 per unit. However, on a specific day only, there is an overstock special at a 15 percent discount off the regular price.
                      Sales invoices
                      Warehouse workers must be able to indicate the following in the system for each order:
                      1. the items picked
                      2. the shipping charges
                      3. notifications, if any, that customer service needs to provide to the customer Items sold at a discount must show the original price, discount, and net amount on each line of the invoice.
                      Invoices must be posted at the cash and carry desk at the time of sale. For orders, accounting must post invoices and send them to customers.
                      Warehouse employees must be able to indicate what has been shipped on an order. They will use the G/L account for shipping charges. They need to use the correct G/L account for sales versus cost through proper assignment of sales and purchase accounts in the general posting setup.
                      Some of the brokered customers require one invoice per week regardless of the number of orders or shipments.
                      Accounts
                      Payment terms vary by customer.
                      The amount paid to brokers must be calculated from sales after invoice discounts.
                      Broker vendors must be easily identifiable from other vendors in lists
                      Commission paid on sales not collected within 120 days must be deducted from brokers' next compensation payment.
                      Reporting
                      Wide World Importers requires reporting on the following:
                      the overall profitability of each line of business at any time for any given period the cost of outbound shipping in the overall profitability of sales by business line in all related reports freight sales and cost by account in the trial balance the cost of brokers' compensation in reporting the overall profitability of sales by business line the effect of item discount promotions in financial statements.
                      Issues
                      Pricing
                      Spreadsheets are used to maintain special item pricing and discounts. The only source of product line discount information is a whiteboard in the warehouse. The price charged is frequently incorrect.
                      Customers complain when they think they think they have not received the best price available. Promotions are sometimes applied in error after a special pricing event ends, for example, when discounts are offered temporarily to reduce overstock.
                      Management cannot see original versus actual price on all sales. Discounts given by brokers requires spreadsheets and comparison between price list and price on sales invoice. Management needs to be able to quickly see the discount given on each sale.
                      Payment terms
                      Agreed-upon payment terms are frequently entered incorrectly on orders, causing cashflow issues.
                      Invoices already paid in full exist on the sales aging reports. The frequent cause of this issue is that sales from the cash and carry desk are not indicated as cash sales and are not posted as paid in full.
                      Some buying groups require that all invoices sent during a month be due on the 20th of the following month.
                      Invoicing
                      Paperwork is frequently misplaced between the warehouse, customer service, and accounting.
                      Invoices that are posted in the accounting system based on shipments and invoices that are sent to customers weekly do not match due to errors transferring the data from one document to another.
                      Users are selecting the incorrect freight type (expense versus sales) on purchase and sales transactions, making it difficult to reconcile freight costs.
                      Sales placed from the cash and carry desk by customers originally acquired through a broker are not being recognized with the correct customer source. Reporting by business line is inaccurate.
                      Accounts
                      Users often forget which fields to use to enter information when they add new customers to QuickBooks. This results in errors and inconsistencies in data and affects sales reporting. Confidence in sales reporting accuracy is low.
                      Adding new brokers is a different process than adding other purchase vendors. Users often forget which fields to select and how to correctly assign the vendor number to add new brokers.
                      Manual entries to certain G/L accounts cause reconciliation issues.


                      138. Frage
                      A company uses Dynamics 365 Business Central.
                      An accountant posts bank entries at month end. The accountant must manually reconcile customer and vendor payment entries.
                      You need to reconcile the entries.
                      Which two pages should you use? Each correct answer presents part of the solution.
                      NOTE: Each correct selection is worth one point.

                      Antwort: A,B


                      139. Frage
                      ......

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