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The Certified Implementation Specialist - Platform Analytics (CIS-PA) exam dumps is released in three different formats. The formats are CIS-PA PDF dumps format, web-based practice exam, and desktop practice test software. The CIS-PA dumps PDF is a printable format, meaning the user can print the real ServiceNow Certification Exams questions and carry them anywhere, anytime. It is also a portable format, meaning the Certified Implementation Specialist - Platform Analytics (CIS-PA) dumps PDF can be accessed on smartphones, tablets, and laptops.

ServiceNow CIS-PA Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Platform Analytics Exam
Exam Number:CIS-PA
Related Certifications:Certified Implementation Specialist - Core Platform
ServiceNow Certified System Administrator (CSA)
Exam Duration:90 minutes
Available Languages:English
Real Exam Qty:60
Exam Price:$450 USD
Certificate Validity Period:1 year (requires annual delta exam & maintenance fee)
Passing Score:Not publicly disclosed
Exam Format:Multiple Choice (single answer), Multiple Select (multiple answers)
Recommended Training:Platform Analytics Fundamentals
Platform Analytics Advanced
Exam Registration:Kryterion Webassessor
ServiceNow Learning
Sample Questions:ServiceNow CIS-PA Sample Questions
Exam Way:Online proctored or onsite at Kryterion test centers
Pre Condition:Recommended: 6 months experience in Platform Analytics implementation; Completion of Administration Fundamentals, Platform Analytics Fundamentals and Advanced courses; No mandatory prerequisite exam
Official Syllabus URL:https://learning.servicenow.com/lxp/en/credentials/certified-application-specialist-performance-analytics-exam?id=kb_article_view&sys_kb_id=160f282693b4b61056aeb94c5cba1013

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ServiceNow CIS-PA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure Breakdowns and Breakdown Sources: This section covers setting up breakdowns to analyze indicators across different dimensions, including breakdown mappings, matrices, exclusions, scripted mappings, and bucket groups.
Topic 2
  • Architecture and Deployment: This domain covers the foundational components of the Performance Analytics solution and the proper deployment sequence in ServiceNow environments.
Topic 3
  • Administration and Solutions: This domain covers administrative tasks using the Admin Console and accelerating deployment with pre-built Content Packs.
Topic 4
  • Perform Diagnostics and Troubleshooting: This section addresses identifying and resolving issues using Spotlight diagnostic tools to monitor system health and performance.

ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions (Q33-Q38):

NEW QUESTION # 33
Which scenarios require the use of ascripted Breakdown Mapping?

Answer: D

Explanation:
Ascripted Breakdown Mappingis required when the breakdown value cannot be obtained through adirect field mappingor simple reference relationship. Categorizing requests based onthe number of times they were updatedrequires calculating a value dynamically (for example, counting updates from the audit history), which is not stored as a single field on the record. Because this value must be derived programmatically, a scripted mapping is necessary.
Options B and C use existing fields (category, priority) that can be mapped directly without scripting. Option D usesage ranges, which are handled throughBucket Groupsand thepa_bucketstable, not scripted mappings.
ServiceNow documentation clearly states that scripted mappings are intended forcalculated, derived, or indirect values, making option A the correct answer.


NEW QUESTION # 34
How candashboard filtersretain their values acrosslogins and page refreshes?

Answer: A

Explanation:
Dashboard filters retain their values across page refreshes and user navigation throughsession-based persistence. When this option is enabled, filter selections are stored for the duration of the user's session and automatically reapplied as the user navigates or refreshes the page.
Favorites and global defaults define starting values, not persistence behavior. Applying a filter to the entire dashboard controls scope, not retention. ServiceNow documentation explains that session persistence is the mechanism that maintains filter state, making option C the correct answer.


NEW QUESTION # 35
Choose 2 options.
Which types ofcalendarsare supported on anIndicator Source?

Answer: A,D

Explanation:
Indicator Sources in Platform Analytics supportStandard calendarsandCustom calendarsto control how data collection aligns with business time definitions. TheStandard Calendaruses regular system time, while Custom Calendarsallow organizations to define business-specific working days, holidays, and schedules.
Fiscal calendars are used for financial reporting but are not supported directly by Indicator Sources. Resource and Docket calendars are unrelated to analytics collection. ServiceNow documentation explicitly states that Indicator Sources rely on standard or custom calendars for accurate time-based aggregation, making optionsB and Ethe correct answers.


NEW QUESTION # 36
How manySQL queriesare executed during a30-day historical collectionif all10 indicatorsin the historical collection share thesame daily indicator source?

Answer: A

Explanation:
Platform Analytics optimizes historical data collection by executingone query per indicator source per day, regardless of how many indicators reference that source. If 10 indicators share the same daily indicator source, the system executesonly one SQL query per day, not one per indicator.
Over a 30-day historical collection period, this results in30 SQL queries total. This optimization significantly reduces database load and improves performance. ServiceNow documentation explicitly highlights this behavior as a best-practice advantage of reusing indicator sources. Therefore, option C is the correct and documented answer.


NEW QUESTION # 37
What is an example of how Platform Analytics can help achieve the goal of reducing IT spending by 10%?

Answer: B

Explanation:
Platform Analytics helps reduce IT spending by enablingcost visibility, trend analysis, and optimization insights. Breaking downincident resolution costsallows organizations to identify high-cost incident categories, inefficient processes, or teams with unusually long resolution times. By correlating cost data with performance indicators, leaders can make data-driven decisions to streamline workflows, reduce rework, and optimize resource allocation.
User satisfaction surveys (option A) provide qualitative feedback but do not directly measure or reduce costs.
Importing asset cost reports (option B) is a reporting or data integration activity, not an analytics-driven optimization approach. Automating password resets (option D) is an operational improvement but does not directly leverage Platform Analytics capabilities. ServiceNow documentation emphasizes that Platform Analytics supportsstrategic objectivessuch as cost reduction by revealing inefficiencies through indicators, breakdowns, and historical trend analysis-making option C the correct answer.


NEW QUESTION # 38
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