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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards - Implement clinical analytics |
| Topic 2: Clinical Data Model and Interoperability | 20% | - Explain interoperability and FHIR integration - Configure clinical objects and relationships - Understand the clinical data model |
| Topic 3: Patient Engagement and Clinical Operations | 30% | - Implement care plans and care teams - Configure patient timelines and milestones - Configure patient management workflows - Manage clinical encounters and assessments |
| Topic 4: Provider Relationship Management | 15% | - Implement provider search and matching - Configure provider network management - Manage referral management |
| Topic 5: Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Manage Health Cloud permissions and sharing - Explain the capabilities of Health Cloud |
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NEW QUESTION # 20
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite. Which three objects support this scenario?
Choose 3 answer
Answer: B,D,E
Explanation:
To track account information and its geographical details, the following objects in Salesforce Health Cloud support the scenario:
* Location:
* Represents the physical location of a healthcare facility, such as a hospital or clinic.
* Tracks details like address, contact information, and geocoordinates for mapping purposes.
* Facilitates integration with tools for location-based services or routing.
* Healthcare Facility:
* Represents the organizational entity (e.g., hospital, clinic, or medical practice).
* Stores information about the type of facility, services offered, and affiliations with healthcare networks.
* Facility Address:
* Stores detailed address information specific to a healthcare facility.
* Enables differentiation between multiple addresses for the same facility, such as billing and physical addresses.
Why Not the Other Options?
* D. Clinic Location: This object is not part of Health Cloud's standard data model.
* E. Account: While Account is central to tracking organization details, it does not specifically address geographical details.
Use Case Implementation: By combining Location, Healthcare Facility, and Facility Address objects, organizations can provide comprehensive geographical and organizational data to representatives, enabling efficient onsite operations.
References:
Health Cloud Data Model Documentation
Geolocation Features in Salesforce
NEW QUESTION # 21
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: C
Explanation:
In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
* Access the Package:
* Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce's official resources or through the Salesforce AppExchange.
* Install the Package:
* Click on the installation link and log in to your Salesforce org.
* Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
* Complete the installation process.
* Verify Installation:
* Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
* Configure Record Types and Page Layouts:
* After installation, the package provides preconfigured record types and page layouts for prior authorizations.
* Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
* Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
* Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
* Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce's pre-built solutions to meet the organization's needs effectively.
References:
Install Health Cloud Packages
Utilization Management in Health Cloud
NEW QUESTION # 22
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Choose 3 answers
Answer: B,D,E
Explanation:
Step-by-Step
Health Cloud Best Practice for Displaying Internal and External Data:
FlexCards (part of OmniStudio) can display data from multiple sources in a unified view on a patient record.
Integration Procedures connect to external systems and bring in data (e.g., from EHRs or other sources).
DataRaptors extract and transform Salesforce data for display and use in FlexCards.
Salesforce Documentation Reference:
"FlexCards can display internal Salesforce data and call Integration Procedures or DataRaptors to bring in external or standard object data."
- OmniStudio Standard Guide
"Integration Procedures are used to retrieve and update data from external systems and can be invoked directly from FlexCards or OmniScripts."
- OmniStudio Integration Procedures
"DataRaptors map Salesforce data to and from FlexCards and Integration Procedures, enabling seamless display of patient information."
- OmniStudio DataRaptors
Other Options:
Salesforce Flows: Good for automation but not for real-time display of combined external and internal data on record pages.
Visualforce Pages: Legacy solution, not recommended for modern Health Cloud patient page display, and does not natively integrate with OmniStudio tools.
Reference:
OmniStudio Standard Guide
OmniStudio Integration Procedures
OmniStudio DataRaptors
NEW QUESTION # 23
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)
Answer: B,E
Explanation:
Reference and details below.
NEW QUESTION # 24
A client wants to store data for patient's smartwatch to displaywithin the Remote Monitoring charts. What ....
This information in
Answer: C
NEW QUESTION # 25
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