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| Section | Objectives |
|---|---|
| Audit Planning and Preparation | - Document review and checklist preparation - Audit program and audit plan development |
| Audit Principles and Standards | - ISO 19011 guidelines for auditing management systems - Audit principles, ethics, and auditor competencies |
| Audit Reporting and Follow-up | - Audit report preparation - Nonconformity identification and classification - Corrective actions and follow-up audits |
| Audit Execution | - Interview techniques and sampling methods - Collecting and verifying audit evidence - Opening meeting and audit communication |
| Environmental Management Systems (EMS) Principles | - Context of the organization and interested parties - Fundamental EMS concepts and terminology - ISO 14001 structure and PDCA model |
| ISO 14001 Requirements | - Leadership and environmental policy - Performance evaluation and continual improvement - Planning (risks, opportunities, environmental aspects) - Support and operational control |
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NEW QUESTION # 94
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the "dump" outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the "dump" might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
The auditor decides to review the process for evaluation of compliance with environmental regulations in more depth.
Select three options that provide a meaningful audit trail for this process.
Answer: B,C,H
NEW QUESTION # 95
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.
Answer: C,D
NEW QUESTION # 96
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation's environmental policy.
Answer: D,F
Explanation:
The correct answers are A and D .
This question relates mainly to ISO 14001:2015 Clause 7.3 - Awareness and Clause 5.2 - Environmental policy .
Persons doing work under the organisation's control, including subcontractor personnel where relevant, need to be aware of the organisation's environmental policy. In this scenario, the environmental policy specifically includes two clear commitments:
A). Complying with legal requirements - Correct
The policy states that the organisation will "comply with relevant legislation." Therefore, subcontractor personnel must be aware that their work must comply with applicable legal and environmental requirements.
This is especially important because installation work may involve paint, waste, emissions, spill risks, drainage controls, and site environmental rules.
D). Commitment to environmental protection - Correct
The policy states that the organisation will "protect the environment by acting with responsibility at all times." Therefore, subcontractor personnel should understand their responsibility to protect the environment while carrying out installation activities.
The other options are not the best answers:
B). Continual improvement of the EMS - Incorrect in this context
Continual improvement is an ISO 14001 policy requirement generally, but the policy text given in the question focuses on protecting the environment, complying with legislation, and setting objectives to enhance environmental performance. It is not one of the two clearest issues directly stated in the provided policy wording.
C). Addressing customer complaints - Incorrect
Customer complaints may be relevant to performance evaluation or corrective action, but they are not a stated commitment in the environmental policy.
E). Communicating with trade unions - Incorrect
This is not an environmental policy awareness requirement in the scenario.
F). Conducting environmental risk assessments - Incorrect
Risk assessment may be part of EMS planning, but the question asks what subcontractor personnel should be aware of in relation to the environmental policy, not what technical EMS activities they must conduct.
Therefore, the two correct issues are A. Complying with legal requirements and D. Commitment to environmental protection .
NEW QUESTION # 97
Which two of the following do not participate in a second-party audit to ISO 14001?
Answer: B,C
Explanation:
The correct answers are D and F .
A second-party audit is an external audit carried out by an organization that has an interest in the auditee, such as a customer auditing a supplier , or by another party acting on that customer's behalf.
Therefore:
C). An auditor from a customer - participates
This is the clearest example of a second-party audit.
A). An auditor employed by an external consultancy organisation - may participate A consultancy auditor may conduct the audit on behalf of the customer or interested party, so this can still be a second-party audit.
B). An auditor certified by an auditor certification body - may participate Auditor certification is a competence credential. It does not determine whether the audit is first-party, second- party, or third-party.
E). An auditor trained in the CQI and IRCA scheme - may participate
Training or qualification does not define the audit type. Such an auditor may participate in a second-party audit if acting for the customer or interested party.
D). A certification body auditor - does not participate in a second-party audit A certification body auditor performs third-party audits , such as ISO 14001 certification audits.
F). An auditor from an accreditation body - does not participate in a second-party audit An accreditation body auditor assesses certification bodies, not suppliers or organizations as part of a customer-related second-party audit.
So, the two roles that do not participate in a second-party ISO 14001 audit are D. Certification body auditor and F. Auditor from an accreditation body .
NEW QUESTION # 98
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.
Answer:
Explanation:
Explanation:
Determine environmental aspects
Determine environmental impacts
Establish criteria to determine the significance of impacts
Determine which impacts are significant
Determine which aspects are significant
Plan actions to be taken
Determine how to evaluate the effectiveness of the actions taken
According to ISO 14001:2015 clause 6.1.2 (Environmental Aspects), an organization must determine the environmental aspects of its activities, products, and services that it can control and influence, and their associated environmental impacts.
Once identified, the organization shall:
Determine the aspects that can have significant impact on the environment using established criteria for evaluating significance. (Reference: ISO 14001:2015, clause 6.1.2) Then, as per clause 6.1.4 (Planning action), the organization needs to:
Plan actions to address significant environmental aspects, legal requirements, and risks/opportunities.
Determine how to evaluate the effectiveness of these actions to ensure continual improvement.
This logical sequence ensures a structured and risk-based approach to identifying and managing environmental impacts.
Reference: ISO 14001:2015 - Clause 6.1.2 and 6.1.4
NEW QUESTION # 99
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