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| Section | Weight | Objectives |
|---|---|---|
| Practical Application of Sales Cloud Expertise | 33% | - Configure Products, Price Books, Quotes, and multi-currency settings - Build end-to-end sales processes from Lead to Close - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools |
| Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals |
| Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Data Management | 15% | - Ensure data quality and scalability - Data migration and integration considerations - Manage data governance and maintenance |
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NEW QUESTION # 153
Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them. What should the consultant recommend to fill in the missing franchises?
Answer: C
NEW QUESTION # 154
Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce. Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?
Answer: A
NEW QUESTION # 155
Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records. What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?
Answer: B
NEW QUESTION # 156
Cloud Kicks' reps need to log calls, send emails, and see next-step suggestions all from a single, streamlined workspace optimized for high-velocity inside sales. What should the consultant recommend?
Answer: A
NEW QUESTION # 157
Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.
Which section of a SOW should the consultant discuss with CK to meet the requirement?
Answer: A
Explanation:
The Scope section of the Statement of Work (SOW) typically includes details on the services and deliverables provided, which would encompass user training on new features and the method of delivery. The consultant should discuss this section with Cloud Kicks to clarify responsibilities and expectations related to user training, ensuring that the SOW addresses CK's requirements for effective user adoption and training outcomes.
NEW QUESTION # 158
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