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Cisco 800-150 Exam Syllabus Topics:

Topic	Details
Topic 1	Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 2	Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.
Topic 3	Cisco UCS and Data Center Architecture: This section of the exam measures the skills of a Data Center Engineer and introduces Cisco’s UCS and data center solutions. It explains the devices found in a data center, including switches, UCS servers, and director switches, and describes different server deployment models. Students will also learn about virtualization components like virtual machines, hypervisors, cloud computing concepts, and deployment models. The section covers how Cisco UCS devices fit into campus networks, edge locations, and data centers, and explains the key components and connections used in UCS architecture.
Topic 4	Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 5	Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q81-Q86):

NEW QUESTION # 81

Refer to the exhibit. Drag and drop the names of the field-replaceable units from the left onto the corresponding letters on the image of the Cisco Catalyst 9400 modular switch.

Answer:

Explanation:

NEW QUESTION # 82
Which command is used to copy the startup configuration of a device to a USB file system when transferring files to a Cisco device?

A. Router# copy startup-config usbflash0:[filename]
B. Router# copy running-config usbflash0:[filename]
C. Router# copy startup-config tftp://[server_ip]/[destination_file]
D. Router# copy usbflash0:[filename] startup-config

Answer: A

Explanation:
To back up the startup configuration of a Cisco device to a USB drive, the command copy startup-config usbflash0:[filename] is used. This command copies the contents of the startup configuration file stored in NVRAM to a specified file on the USB flash drive. This is particularly useful for creating backups before performing upgrades or replacements. Option A: Copies the startup configuration to a TFTP server, not a USB drive.
Option B: Attempts to copy from the USB drive to the startup configuration, which is the reverse of the desired operation.
Option D: Copies the running configuration, not the startup configuration, to the USB drive.

NEW QUESTION # 83
A technician must quickly identify multiple Cisco switches in a rack without powering them on. Where should the technician look for serial numbers on the device?

A. Bottom surface of each switch
B. Front panel near the status LEDs
C. Top surface of each switch
D. Rear panel near the power supplies

Answer: D

Explanation:
Theserial numberfor Cisco switches is typically found on a label located on therear panel near the power supplies. This positioning allows technicians to quickly access identification information even when the device is not powered on.
This label is essential for inventory tracking, RMA procedures, and registration for support. Serial numbers are not typically placed on the top or bottom surfaces for devices mounted in a rack, as those areas are less accessible.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware

NEW QUESTION # 84
Why is it important to verify the update status after the initial upgrade process when upgrading firmware on a Cisco UCS C-Series server using the Host UpgradeUtility?

A. To ensure compatibility with third-party applications
B. To confirm that all intended components were successfully updated
C. To activate the new licenses associated with the firmware
D. To generate a report for compliance documentation

Answer: B

Explanation:
After upgrading the firmware on aCisco UCS C-Series serverusing theHost Upgrade Utility (HUU), it is critical toverify the update statusto ensure thatall targeted components(such as BIOS, CIMC, and RAID controller firmware) have beensuccessfully updated.
Firmware upgrades often involve multiple subsystems, and partial or failed updates can result in inconsistencies or even device instability. Verifying the update status allows the technician to identify any missed components and perform corrective actions if necessary.
Options like generating compliance reports, third-party application checks, or license activations are not the primary reasons for this verification step in the HUU process.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures

NEW QUESTION # 85
What is the primary advantage of installing and deploying Cisco UCS E-Series servers in branch office routers?

A. To provide local compute power for edge applications
B. To increase the packet forwarding capacity of the router
C. To serve as a backup storage system for the main data center
D. To enhance the wireless capabilities of the router

Answer: A

Explanation:
Cisco UCS E-Series serversare integrated, blade-style compute modules that can be installed insideCisco ISR(Integrated Services Routers). Their primary advantage is toprovide local compute resources in branch officeswithout needing a full data center environment.
This enables:
* Hosting of virtual machines or applications locally
* Reduced latency for edge computing
* Lowered dependency on central data center resources
These servers are ideal for runningbranch-office workloads, virtualization, or edge analytics, allowing enterprises to deploy scalable compute capabilities closer to the data source.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware

NEW QUESTION # 86
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