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| Certification Vendor: | BCS (The Chartered Institute for IT) |
|---|---|
| Exam Name: | BCS Practitioner Certificate in Business Analysis Practice v5.0 |
| Exam Number: | BAPv5 |
| Available Languages: | English |
| Real Exam Qty: | 40 multiple-choice questions |
| Related Certifications: | BCS Foundation Certificate in Business Analysis BCS Practitioner Certificate in Modelling Business Processes BCS Practitioner Certificate in Requirements Engineering |
| Exam Price: | Varies by region and provider (typically ~£180–£250 range) |
| Certificate Validity Period: | Lifetime (no formal expiry) |
| Exam Format: | Scenario-based questions, Multiple-choice, Closed book |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% (26/40) |
| Recommended Training: | BCS Accredited Training Courses Business Analysis Practice Training Overview |
| Exam Registration: | BCS Exam Booking Portal BCS Official Certification Page |
| Sample Questions: | BCS BAPv5 Sample Questions |
| Exam Way: | Online proctored or approved test centre (depending on provider) |
| Pre Condition: | No formal prerequisites, but BCS Foundation Certificate in Business Analysis or equivalent knowledge is recommended. |
| Official Syllabus URL: | https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/ |
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問題 #64
A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to 'deliver consultancy service'. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by the Chief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below:
Determine which customer to target for
a) Determine which customers to target for our focused service.
b) Track the progress of consultancy contracts placed by customers.
c) Define the skills sets of the consultants supplying our service.
d) Agree on a marketing campaign to make people aware of our new product focus e) Run monthly open days, showcasing our consultancy expertise.
Which of these would be categorized as planning activities on the CEO's BAM?
答案：D
解題說明：
Planning activities are those that must be considered beforehand in order to complete the doing and enabling activities. They are usually related to defining or determining some aspects of the business. In this question, the activities c, d and e are planning activities, as they involve defining the skills sets of the consultants, agreeing on a marketing campaign, and running monthly open days. These activities are necessary to support the primary doing activity of delivering consultancy service. Option D is the correct answer.
問題 #65
At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as:
To meet or undercut all our competitors' prices'
Which of the following is MOST LIKELY to be the company's vision?
答案：D
解題說明：
Explanation
A vision statement is a concise and inspiring statement of what the organisation aspires to be in the future. It should reflect the organisation's core values and purpose, and provide direction and motivation for its stakeholders. A vision statement should not be too specific or focused on the current state of the organisation, but rather on the desired future state. Therefore, option A is the best choice, as it expresses a clear and aspirational vision that aligns with the company's mission of meeting or undercutting all its competitors' prices. Option B is too narrow and does not capture the essence of the organisation's purpose. Option C is too vague and does not indicate how the organisation will achieve its goal. Option D is too generic and does not differentiate the organisation from its competitors.
References: BCS Practitioner Certificate in BAP Specimen, page 13.
問題 #66
A business case features a management summary, from which the following extract is taken:
"This proposal aims to consolidate our workforce into a single location with a fixed rental rate of £1600 per calendar month. This will be a phased move over three months to minimise disruption to our business, although it is accepted that there will be some loss of productivity in this period. On completion, it is expected that the staff will feel that they are in a stable environment, allowing greater flexibility in the way they work, and having more opportunities to communicate with each other." Which category of costs or benefits are not described in this extract?
答案：B
解題說明：
The documentation categorises costs and benefits using two dimensions: whether they are tangible (a credible, usually monetary, value can be predicted) or intangible (a credible value cannot be predicted). It also notes that benefits are often a mix of tangible and intangible, and gives examples of intangible benefits such as improved job satisfaction, improved customer satisfaction, and related "people" outcomes that are difficult to value in advance.
In the extract, the £1600 per calendar month rental rate is explicitly a tangible cost because it is a direct monetary figure. The "loss of productivity" during the phased move is a cost of the change; while it might be measurable in some cases, the extract does not quantify it, and it is presented qualitatively as an accepted impact-this aligns with an intangible cost as described in the framework.
The statements about staff feeling "in a stable environment," having "greater flexibility," and more opportunities to communicate are clearly intangible benefits: they are positive outcomes, but no credible monetary value is given or implied.
What is not described anywhere in the extract is a tangible benefit-there is no quantified saving, revenue increase, headcount reduction, or other measurable financial gain stated. Therefore, option C is correct.
問題 #67
A local bakery, "Sweet Delights," is assessing its current situation using a SWOT analysis. After careful examination, the bakery has identified the following:
Ingredients are high quality and sourced locally.
The bakery has been asked to collaborate with local businesses on distribution.
There is a large chain bakery looking to move into the area next year.
The bakery employs locals but morale is lower than usual.
Which of the following indicates an external threat to the bakery?
答案：B
解題說明：
In a SWOT analysis, the "strengths" and "weaknesses" are internal factors (within the organisation), while "opportunities" and "threats" are external factors (arising from outside the organisation). The documentation is explicit: strengths and weaknesses are found within the organisation, whereas opportunities and threats arise from outside and can often be identified using external analysis tools (for example PESTLE or Porter's Five Forces).
Applying that rule to the options:
A (high-quality locally sourced ingredients) is an internal capability and therefore aligns with a strength.
D (lower staff morale) is an internal people/culture issue, therefore a weakness.
B (being asked to collaborate on distribution) is an external development that could create growth or access advantages, so it is more consistent with an opportunity.
C (a large chain bakery entering the area) is a change in the external competitive environment that could reduce the bakery's market share, pricing power, and customer footfall. That fits the definition of a threat because it originates outside the bakery and could negatively affect performance.
Therefore, the correct external threat is C.
問題 #68
You have been discussing Paurs recent project with him He explained that he had needed to spend considerable time interviewing stakeholders and was now behind plan You asked him why he didn't use a workshop to avoid delays.
Which of the following MIGHT Paul reply'? Select the THREE that apply
答案：B,C,D
解題說明：
Explanation
A workshop is a technique for conducting group discussions and activities with stakeholders to elicit, analyse, validate and prioritise their views and needs. It helps to facilitate effective communication and collaboration among stakeholders and resolve conflicts or issues. Therefore, options B, D and E are correct answers, as they are possible reasons why Paul did not use a workshop to avoid delays. They describe different challenges or constraints that may prevent or limit the use of a workshop technique. Option B describes a challenge related to the geographical location of stakeholders. If the stakeholders are located in different time zones, it may be difficult or impractical to arrange a workshop that suits their availability and preferences. Option D describes a challenge related to the availability of stakeholders. If the key stakeholders have busy or conflicting schedules, it may be hard or impossible to organise a workshop that involves all of them at the same time. Option E describes a constraint related to the venue of the workshop. If a neutral venue is available for stakeholder discussions, it may be preferable or necessary to use it instead of a workshop, as it may reduce bias or influence from any stakeholder group. Option A is not a correct answer, as it is not a reason why Paul did not use a workshop to avoid delays. It describes an issue that may arise during a workshop, but not prevent or limit its use. If one stakeholder has a dominant personality, it may affect the dynamics and outcomes of the workshop, but it can be managed by using appropriate facilitation skills and techniques. Option C is not a correct answer, as it is not a reason why Paul did not use a workshop to avoid delays. It describes an objective that may be achieved by using a workshop, but not prevent or limit its use. If consensus from stakeholders needs to be established, it may be beneficial or essential to use a workshop, as it can help to reach a common understanding and agreement among stakeholders.
References: BCS Practitioner Certificate in BAP Specimen, page 41.
問題 #69
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