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Microsoft MD-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Optimize endpoint operations by using automation, monitoring, and reporting10-15%- Automate management tasks
  • 1. Investigate threats identified by Security Copilot agents in Intune
    • 2. Review and respond to Security Copilot agent recommendations to make management decisions
      • 3. Extend device compliance by using PowerShell
        • 4. Analyze device performance by using Security Copilot agents in Intune
          • 5. Automate Intune management tasks by using PowerShell and Microsoft Graph
            - Monitor and optimize health
            • 1. Configure alerts and notifications for policy and compliance changes, including compliance drift, enrollment failures, and configuration conflicts
              • 2. Configure and manage proactive remediation scripts, including detecting and fixing common device issues and scheduling remediation runs
                • 3. Analyze endpoint reliability and user experience scores, including startup performance, restart frequency, and application reliability metrics
                  • 4. Monitor tenant health and Intune service communications, including service health dashboards, Message Center notifications, and operational baselines
                    • 5. Monitor endpoint performance by using Endpoint Analytics, including proactive remediations, device health scores, and app startup performance
                      • 6. Implement reporting and data visibility in Microsoft Intune, including customized reports and filters, workbooks, dashboards, and reporting data exports
                        Topic 2: Protect devices15-20%- Configure endpoint security
                        • 1. Create antivirus policies by using Microsoft Intune
                          • 2. Plan and implement security baselines by using Microsoft Intune
                            • 3. Configure Attack surface reduction policies by using Microsoft Intune, including Zero Trust principles for endpoint protection
                              • 4. Onboard devices into Microsoft Defender for Endpoint
                                • 5. Create firewall policies by using Microsoft Intune
                                  • 6. Integrate Intune with Microsoft Defender for Endpoint, including EDR policies, endpoint threat investigation, and incident triage
                                    • 7. Create and manage disk encryption policies by using Microsoft Intune, including BitLocker recovery keys, user self-service recovery, and encryption compliance monitoring
                                      • 8. Configure App Control for Business policies by using Microsoft Intune
                                        - Manage device updates
                                        • 1. Create and manage update rings, feature updates, and quality updates for Windows devices by using Intune
                                          • 2. Plan for device updates by using Intune
                                            • 3. Manage Android updates by using configuration profiles or firmware-over-the-air deployments
                                              • 4. Create and manage update policies for iOS/iPadOS and macOS devices by using the Settings Catalog in Microsoft Intune
                                                • 5. Implement Windows Autopatch and configure Hotpatch policies
                                                  • 6. Monitor device updates by using Intune
                                                    • 7. Configure Windows client Delivery Optimization by using Intune
                                                      Topic 3: Prepare infrastructure for devices20-25%- Add devices to Microsoft Entra ID
                                                      • 1. Manage the membership of local groups on Windows devices by using Intune
                                                        • 2. Plan and implement groups for devices in Microsoft Entra ID, including dynamic group membership rules
                                                          • 3. Join devices to Microsoft Entra ID
                                                            • 4. Choose an appropriate device join type, including device registration and Microsoft Entra join
                                                              • 5. Implement and manage Windows Local Administrator Password Solution (Windows LAPS) by using Microsoft Intune and Microsoft Entra ID
                                                                • 6. Configure Windows Hello for Business by using Intune
                                                                  • 7. Register devices to Microsoft Entra ID
                                                                    Topic 4: Manage and secure applications15-20%- Deploy and update apps
                                                                    • 1. Deploy Microsoft 365 Apps as part of a Windows Autopilot deployment, including the Office Deployment Tool or Microsoft Intune
                                                                      • 2. Deploy apps by using Intune, including Win32, line-of-business, and Microsoft Store apps
                                                                        • 3. Deploy Microsoft 365 Apps by using Intune
                                                                          • 4. Configure policies for Office apps by using Microsoft Intune or the Microsoft 365 Apps admin center
                                                                            • 5. Deploy apps from platform-specific app stores by using Intune, including Apple Volume Purchase Program and Google Play
                                                                              • 6. Monitor app deployment status and troubleshoot installation failures by using Microsoft Intune
                                                                                • 7. Prepare applications for deployment by using Intune
                                                                                  • 8. Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center
                                                                                    • 9. Configure Quiet Time policies for Android and iOS apps
                                                                                      - Plan and implement app protection and app configuration policies
                                                                                      • 1. Plan and implement app configuration policies for managed apps and managed devices
                                                                                        • 2. Implement Microsoft Entra Conditional Access policies for app protection policies
                                                                                          • 3. Plan and implement app protection policies for managed and unmanaged (BYOD) devices by using Microsoft Intune
                                                                                            Topic 5: Manage and maintain devices25-30%- Plan and implement device configuration profiles
                                                                                            • 1. Create device configuration profiles for specialty devices, including Teams Rooms, HoloLens 2, and Zebra
                                                                                              • 2. Create device configuration profiles for Android devices
                                                                                                • 3. Create device configuration profiles for Windows devices, including importing ADMX files and using Group Policy analytics
                                                                                                  • 4. Create device configuration profiles for iOS/iPadOS devices
                                                                                                    • 5. Create device configuration profiles for macOS devices
                                                                                                      • 6. Target a profile by using assignment filters and enrollment time grouping
                                                                                                        - Implement Intune Suite add-on capabilities
                                                                                                        • 1. Configure Endpoint Privilege Management, including elevation policies, monitoring elevated actions, and EPM settings
                                                                                                          • 2. Implement Microsoft Tunnel for Mobile Application Management, including Tunnel Gateway, MAM device support, and tunnel monitoring
                                                                                                            • 3. Configure Microsoft Intune Remote Help
                                                                                                              • 4. Implement Microsoft Intune Advanced Analytics, including anomaly detection, proactive insights, and risk-based policy recommendations
                                                                                                                • 5. Manage applications by using the Enterprise App Catalog
                                                                                                                  • 6. Plan and implement Microsoft Cloud PKI, including cloud-based PKI, automated certificate issuance, and certificate health monitoring
                                                                                                                    - Perform remote actions on devices
                                                                                                                    • 1. Update Microsoft Defender Antivirus security intelligence
                                                                                                                      • 2. Perform bulk remote actions
                                                                                                                        • 3. Rotate local administrator passwords
                                                                                                                          • 4. Sync, restart, retire, or wipe devices
                                                                                                                            • 5. Rotate BitLocker recovery keys
                                                                                                                              • 6. Collect device diagnostics and logs by using Microsoft Intune, including the Troubleshooting blade for user-based diagnostics
                                                                                                                                • 7. Run a device query by using KQL
                                                                                                                                  - Deploy and upgrade Windows clients by using cloud-based tools
                                                                                                                                  • 1. Implement Windows client deployment by using Windows Autopilot
                                                                                                                                    • 2. Plan and implement device upgrades for Windows 11 by using Intune
                                                                                                                                      • 3. Choose between Windows Autopilot deployment profiles and device preparation policies
                                                                                                                                        • 4. Create an Enrollment Status Page (ESP)
                                                                                                                                          • 5. Implement Windows Backup and Restore by using Intune
                                                                                                                                            • 6. Apply a device name template by using Windows Autopilot
                                                                                                                                              • 7. Provision and configure Windows 365 Cloud PCs by using Intune, including provisioning policies, network connections, and image management
                                                                                                                                                • 8. Choose between Windows Autopilot deployment modes, including user-driven, pre-provisioning, and self-deploying

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                                                                                                                                                  Microsoft Managing and Securing Microsoft 365 Endpoints by using Intune Sample Questions (Q133-Q138):

                                                                                                                                                  NEW QUESTION # 133
                                                                                                                                                  Your network contains an Active Directory domain named adatum.com, a workgroup, and computers that run Windows 10. The computers are configured as shown in the following table.

                                                                                                                                                  The local Administrator accounts on Computed, Computed, and Computed have the same user name and password.
                                                                                                                                                  On Computed. Windows Defender Firewall is configured as shown in the following exhibit.

                                                                                                                                                  Answer:

                                                                                                                                                  Explanation:

                                                                                                                                                  Explanation:


                                                                                                                                                  NEW QUESTION # 134
                                                                                                                                                  You have computers that run Windows 10 and are configured by using Windows AutoPilot.
                                                                                                                                                  A user performs the following tasks on a computer named Computer1:
                                                                                                                                                  * Creates a VPN connection to the corporate network
                                                                                                                                                  * Installs a Microsoft Store app named App1
                                                                                                                                                  * Connects to a Wi-Fi network
                                                                                                                                                  You perform a Windows AutoPilot Reset on Computer1.
                                                                                                                                                  What will be the state of the computer when the user signs in? To answer, select the appropriate options in the answer area.
                                                                                                                                                  NOTE: Each correct selection is worth one point.

                                                                                                                                                  Answer:

                                                                                                                                                  Explanation:

                                                                                                                                                  Explanation:

                                                                                                                                                  Reference:
                                                                                                                                                  https://docs.microsoft.com/en-us/windows/deployment/windows-autopilot/windows-autopilot-reset


                                                                                                                                                  NEW QUESTION # 135
                                                                                                                                                  You have devices enrolled in Microsoft Intune as shown in the following table.

                                                                                                                                                  Intune includes the device compliance policies shown in the following table.

                                                                                                                                                  The device compliance policies have the assignments shown in the following table.

                                                                                                                                                  For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

                                                                                                                                                  Answer:

                                                                                                                                                  Explanation:

                                                                                                                                                  Explanation:
                                                                                                                                                  Device1 is marked as compliant = No Device2 is marked as compliant = Yes Device3 is marked as compliant
                                                                                                                                                  = No
                                                                                                                                                  Device1 is marked as noncompliant because it does not meet the minimum OS version requirement of Policy1, which is 11.0.0. Device1 has an OS version of 10.0.0, which is lower than the required version1.
                                                                                                                                                  Device2 is marked as compliant because it meets all the requirements of Policy2, which are: minimum OS version of 10.0.0, password required, and encryption enabled. Device2 has an OS version of 11.0.0, a password set, and encryption enabled1.
                                                                                                                                                  Device3 is marked as noncompliant because it does not meet the encryption requirement of Policy3, which is enabled. Device3 has encryption disabled1.


                                                                                                                                                  NEW QUESTION # 136
                                                                                                                                                  You have a Microsoft 365 subscription that contains a user named User1 and uses Microsoft Intune Suite.
                                                                                                                                                  You use Microsoft Intune to manage devices that run Windows 11.
                                                                                                                                                  User1 provides remote support for 75 devices in the marketing department.
                                                                                                                                                  You need to add User1 to the Remote Desktop Users group on each marketing department device.
                                                                                                                                                  What should you configure?

                                                                                                                                                  Answer: B


                                                                                                                                                  NEW QUESTION # 137
                                                                                                                                                  You have devices enrolled in Microsoft Intune as shown in the following table.

                                                                                                                                                  On which devices can you apply app configuration policies?

                                                                                                                                                  Answer: A

                                                                                                                                                  Explanation:
                                                                                                                                                  The correct answer is D because app configuration policies can be applied to managed devices and managed apps1. Managed devices are enrolled and managed by Intune, while managed apps are integrated with Intune App SDK or wrapped using the Intune Wrapping Tool1. Device2, Device3, and Device4 are either enrolled in Intune or have managed apps installed, so they can receive app configuration policies2. Device1 is not enrolled in any MDM solution and does not have any managed apps installed, so it cannot receive app configuration policies2. References: 1: App configuration policies for Microsoft Intune | Microsoft Learn
                                                                                                                                                  https://learn.microsoft.com/en-us/mem/intune/apps/app-configuration-policies-overview 2: Policy sets - Microsoft Intune | Microsoft Learn https://learn.microsoft.com/en-us/mem/intune/fundamentals/policy-sets


                                                                                                                                                  NEW QUESTION # 138
                                                                                                                                                  ......

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