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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Exam Format: | Multiple choice, Multiple select, Interactive items, Case studies |
| Exam Price: | $140 USD |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | 1 year |
| Exam Duration: | 100 minutes |
| Available Languages: | Portuguese (Brazil), Spanish, English, German, Japanese, Chinese (Simplified), French |
| Passing Score: | 700 |
| Recommended Training: | Microsoft Learn: MS-721 Learning Paths |
| Exam Registration: | Microsoft Certification Exam Registration |
| Sample Questions: | Microsoft MS-721 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721 |
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Microsoft MS-721 Collaboration Communications Systems Engineer (beta) certification exam is designed for IT professionals who work with Microsoft Teams, Skype for Business, and related technologies. MS-721 exam tests candidates' skills and expertise in designing, deploying, and managing collaboration and communication solutions using Microsoft technologies. Passing this certification exam can help professionals advance their careers and demonstrate their expertise in the field of collaboration and communication.
NEW QUESTION # 135
You have a Microsoft 365 subscription that contains a user named User1. The subscription uses Microsoft Teams Phone. User1 is assigned a Teams Phone Standard license.
You discover that User1 cannot route calls from external phone numbers to voicemail.
You need to ensure that User1 can route calls to voicemail.
What should you do?
Answer: D
Explanation:
To resolve the issue where a Microsoft Teams Phone user cannot route external calls to voicemail, you must adjust the Calling Policy (often confused with voice routing policies) to enable the specific permission for inbound PSTN calls.
Incorrect:
[Not A]
A Teams Premium license is not required.
[Not B]
While "Voice Routing Policies" typically handle how a call leaves your system, Calling Policies control how incoming calls are treated once they arrive.
Reference:
https://www.voipline.ie/support/article/5944047292303-microsoft-365-teams
NEW QUESTION # 136 
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC). A user named User1 is configured as shown in the following exhibit.
User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.





Answer: A,D
NEW QUESTION # 137
You have a Microsoft Teams deployment that is managed by using the Teams Rooms Pro Management portal. You have a bring your own device (BYOD) room named Room1. You associate a camera named Camera! with Room1. You plan to associate a second camera named Camera? with Room1. What will occur when you associate Camera2 with Room1?
Answer: A
NEW QUESTION # 138
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms.
You create a provisioning package ( ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: When the Surface Hub displays the Welcome screen, insert a USB flash drive that contains the provisioning package.
Does this meet the goal?
Answer: A
NEW QUESTION # 139
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure group call pickup for the call queue.
Does this meet the goal?
Answer: B
Explanation:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
NEW QUESTION # 140
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