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Salesforce Energy-and-Utilities-Cloud Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Energy and Utilities Cloud Accredited Professional Exam
Exam Number:Energy-and-Utilities-Cloud
Passing Score:65%
Exam Duration:90 minutes
Certificate Validity Period:No expiration
Available Languages:English
Real Exam Qty:60
Exam Format:Multiple select, Multiple choice
Related Certifications:Salesforce Energy and Utilities Cloud Accredited Professional
Exam Price:USD 150
Sample Questions:Salesforce Energy-and-Utilities-Cloud Sample Questions
Exam Way:Online proctored or in-person at a testing center via Webassessor platform
Pre Condition:Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview

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Energy-and-Utilities-Cloud Questions Answers, Reliable Energy-and-Utilities-Cloud Test Topics

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 2
  • Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 3
  • Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 4
  • Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q27-Q32):

NEW QUESTION # 27
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Answer: D

Explanation:
The EnergyRuntimeServiceSFS sample permission set within Salesforce Energy and Utilities Cloud grants " View All " and " Modify All " permissions to a user for the following objects: A. Work Order , Work Order Line Item , Service Appointment , Work Type . These permissions ensure that users assigned to this permission set have comprehensive access to manage and update records related to service fulfillment, including detailing the work to be done (Work Order and Work Order Line Item), scheduling and managing appointments for service execution (Service Appointment), and defining the nature of the work (Work Type).
This level of access is critical for roles that are involved in the planning, scheduling, and execution of service orders within the utility sector. References = Salesforce documentation on service and field service management, including the configuration of permission sets for service operations, provides insights into the setup and customization of access controls for managing work orders and service appointments: https://help.
salesforce.com/articleView?id=fs_perm_sets.htm & type=5


NEW QUESTION # 28
The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

Answer: A

Explanation:
When aiming to integrate Salesforce Energy and Utilities Cloud with a legacy billing application, especially when the customer is already using MuleSoft, leveraging existing assets from Anypoint Exchange is a strategic approach. Anypoint Exchange often contains templates and pre-built integration patterns that can significantly speed up the integration process by providing a starting point that is specifically tailored or easily adaptable to energy and utility industry needs. This method fosters efficiency and leverages community knowledge and previous successful implementations. Reference = MuleSoft's Anypoint Exchange is a central repository for connectors, templates, and APIs. Its utility for Salesforce integrations, especially within the Energy and Utilities sector, is documented in MuleSoft's resources and guides on Anypoint Platform: https://www.mulesoft.com/exchange/


NEW QUESTION # 29
An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

Answer: B,D

Explanation:
To track relationships with electricity and gas B2C subscribers and differentiate them from B2B corporate accounts effectively, consultants should utilize two specific functionalities within Salesforce Energy and Utilities Cloud. The first is enabling Person Accounts to model consumers. Person Accounts are ideal for B2C scenarios because they allow for the representation of individual consumers in a manner that's separate from the more complex B2B corporate accounts, which are typically modeled using standard Account records.
Secondly, using the Consumer Account record type can further differentiate between these two distinct types of customers. This functionality allows for the customization of fields, page layouts, and processes specific to the consumer sector, facilitating more targeted management and engagement strategies.References= The Salesforce Energy and Utilities Cloud documentation offers guidance on configuring the customer data model to support diverse customer types, including B2B and B2C. Specific sections on Account and Contact Management provide insights into the use of Person Accounts and record types for segmenting and managing customer relationships effectively.


NEW QUESTION # 30
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

Answer: B,C

Explanation:
For accurately pricing quotes for new, small, and medium business customers, integration with third-party systems is necessary in scenarios where meter technical data is required from the Distributed System Operator (DSO) to confirm supply capability (B), and where credit ratings are used as a pricing input (D). Integrating with the DSO's systems ensures accurate supply feasibility assessments, while integrating with credit rating agencies provides the necessary financial risk insights to inform pricing decisions effectively.References= Salesforce Energy and Utilities Cloud documentation on pricing and quoting emphasizes the need for accurate data, which may require integration with external systems for meter data and credit assessments. Information on integrating Salesforce with external systems for enhanced quoting accuracy canbe found in Salesforce's integration and API documentation:https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/


NEW QUESTION # 31
An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

Answer: B,C


NEW QUESTION # 32
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