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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Teams Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Related Certifications: | Microsoft Teams Administrator Associate Microsoft 365 Fundamentals Microsoft Teams Phone Engineer |
| Passing Score: | 700 |
| Exam Duration: | 100-120 |
| Certificate Validity Period: | 1 year (renewable annually) |
| Exam Price: | USD 165 (varies by region) |
| Exam Format: | Multiple choice, Multiple response, Case studies |
| Available Languages: | Spanish (Latin America), Korean, French, Chinese (Simplified), English, German, Portuguese (Brazil), Japanese |
| Recommended Training: | Microsoft Learn MS-721 Training Path Microsoft Teams Administration Learning Modules |
| Exam Registration: | Pearson VUE Microsoft Exams Official Microsoft Exam Registration |
| Sample Questions: | Microsoft MS-721 Sample Questions |
| Exam Way: | Online proctored or onsite test center (Pearson VUE) |
| Pre Condition: | Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/ |
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The Collaboration Communications Systems Engineer certification exam consists of 40-60 multiple-choice and scenario-based questions, which are designed to evaluate the candidate's knowledge and skills in different areas such as planning and designing collaboration solutions, implementing and configuring collaboration and communication technologies, and managing and monitoring collaboration and communication solutions. MS-721 exam is available in different languages, including English, Japanese, Simplified Chinese, and Korean.
Microsoft certifications are highly recognized and valued in the IT industry, and the MS-721 Certification is no exception. Achieving this certification indicates that an individual has the necessary skills and knowledge to effectively design, implement, and manage collaboration and communication systems in a business environment. Collaboration Communications Systems Engineer certification can also open up new job opportunities and lead to career advancement.
NEW QUESTION # 94
You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.
Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Unassign +14165555555.
2 - Assign +14165555555 to a new resource account for the reception are.
3 - Change the usage thype of +14165555555.
NEW QUESTION # 95
You plan to implement Microsoft Teams Phone.
You need to recommend a solution to ensure that users can make and receive calls by using a single phone number shared between a company-provided smartphone, a desk phone, and Teams. The solution must minimize costs and the amount of phone numbers purchased from an operator.
What should you include in the recommendation?
Answer: A
Explanation:
Teams Phone Mobile (formerly known as Operator Connect Mobile) allows users to have a single phone number that works across Microsoft Teams, a company-provided smartphone, and a desk phone. This feature ensures that users can make and receive calls on multiple devices using the same number, minimizing costs by reducing the number of phone numbers required. Unlike Calling Plan, Direct Routing, or Operator Connect, Teams Phone Mobile provides native mobile integration with carriers, allowing seamless switching between the mobile network and Teams without needing additional phone numbers.
NEW QUESTION # 96
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 97
You are deploying a Microsoft Teams Rooms on Windows device.
You need to enable Intelligent Speaker for the device.
What should you do?
Answer: C
Explanation:
How to Enable the Microsoft Intelligent Speaker in Your Teams Room
Enable Voice Enrollment and Speaker Recognition
IT admins need to configure the Teams meeting policy using PowerShell to enable speaker recognition and voice enrollment. Follow these steps:
1. Connect to Teams PowerShell:
Connect-MicrosoftTeams
*-> 2. Enable Speaker Recognition for Teams Rooms:
Set-CsTeamsMeetingPolicy -Identity MTRRoomsUS -roomAttributeUserOverride Attribute - AllowTranscription $true
3. Enable Enrollment for Users:
Set-CsTeamsMeetingPolicy -Identity USUsers -EnrollUserOverride Enabled -AllowTranscription
$true
Reference:
https://www.323.tv/2025/06/30/how-to-enable-intelligent-speaker-in-microsoft-teams- room/?srsltid=AfmBOopFSl-c62e5b9QTMa_h5O15yGZLOfN7XD1dxr9_rg65VkC36WuZ
NEW QUESTION # 98
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Topic 1, Contoso
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of retums3a@contoso.com.
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
NEW QUESTION # 99
......
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