Exam Questions for the CompTIA 220-1202 - Master Your Certification Journey

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	28%	- Security fundamentals 1. Permissions and access control 2. Authentication and authorization 3. Zero Trust concepts - Threats and mitigation 1. Data protection and disposal 2. Social engineering prevention 3. Malware types and removal - Network and application security 1. Encryption technologies 2. Wireless security protocols 3. Firewalls and security appliances
Topic 2: Operational Procedures	21%	- Communication and professionalism 1. Customer service techniques 2. SLA management 3. Incident reporting - Safety and compliance 1. Environmental controls 2. Workplace safety procedures 3. Privacy and regulatory compliance - IT service management 1. Documentation and change management 2. Backup and recovery processes 3. Disaster recovery planning
Topic 3: Software Troubleshooting	23%	- Mobile device troubleshooting 1. App and OS update failures 2. Performance and battery problems 3. Connectivity and synchronization issues - Operating system issues 1. Boot errors and startup problems 2. System crashes and performance issues 3. Update and driver failures - Application and security troubleshooting 1. Application crashes and errors 2. Installation and compatibility problems 3. Security-related issues and fixes
Topic 4: Operating Systems	28%	- macOS, Linux, and Chrome OS basics 1. Command-line operations 2. System configuration and maintenance 3. Installation and navigation - Mobile operating systems 1. App installation and security settings 2. Mobile device management 3. Android and iOS configuration - Windows installation, configuration, and management 1. File systems, partitions, and storage management 2. Windows 10/11 features and settings 3. Device drivers and system updates 4. Command-line tools and scripting

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q250-Q255):

NEW QUESTION # 250
Which of the following prevents forced entry into a building?

A. Bollard
B. Video surveillance
C. Motion-activated lighting
D. PIV card

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A bollard is a sturdy physical barrier-often a steel or concrete post-designed to prevent vehicles or unauthorized individuals from ramming into or entering secure areas of a building. It provides physical security and is commonly used outside entrances to prevent forced entry.
A: PIV (Personal Identity Verification) cards are used for identity access control, not physical blocking.
B: Motion lighting may deter activity but doesn't physically prevent entry.
C: Surveillance records activity but cannot stop a forced entry.
Reference:
CompTIA A+ 220-1102 Objective 2.4: Compare and contrast physical security measures.
Study Guide Section: Physical security devices - barriers, bollards, and deterrents

NEW QUESTION # 251
Which of the following commands is used to look up DNS records for a remote host?

A. ip
B. find
C. dig
D. curl

Answer: C

Explanation:
The dig command is used to query DNS servers and look up DNS records for a remote host.

NEW QUESTION # 252
Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?

A. Evil twin
B. Shoulder surfing
C. Tailgating
D. Stalkerware

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An evil twin is a rogue wireless access point set up to mimic a legitimate Wi-Fi network. Unsuspecting users may connect to it, giving attackers the opportunity to intercept traffic, steal credentials, or install malware.
The evil twin often uses the same SSID as the real network to fool users.
A: Stalkerware is spyware installed to track user activity, typically on personal devices.
C: Tailgating is a physical security breach involving unauthorized entry behind someone with access.
D: Shoulder surfing involves observing a person entering confidential data, such as PINs or passwords.
Reference:
CompTIA A+ 220-1102 Objective 2.3: Compare and contrast social engineering and wireless attacks.
Study Guide Section: Wireless threats - rogue APs and evil twin scenarios

NEW QUESTION # 253
A network administrator is concerned that contractors and visitors in the company's lobby are plugging their laptops into open Ethernet wall jacks to gain unauthorized access to the internal corporate network. Which of the following is the BEST technical solution to prevent this unauthorized access while still providing Internet connectivity to these users?

A. Use a protocol analyzer to check for malicious traffic on the network.
B. Install signage telling external users not to use Ethernet ports.
C. Configure WPA3 encryption on the Wi-Fi router.
D. Disable lobby ports and restrict external users to the guest wireless network.

Answer: D

Explanation:
Open Ethernet ports in a public-facing area create a direct, high-trust entry point into the internal network.
The most efficient fix is to remove that exposure by disabling the lobby ports and moving untrusted users to a segmented guest network. Quentin Docter explains why disabling unused/unauthorized access points matters:
"Ports on a switch, router, or firewall not in use present an open door for an attacker to enter and should be disabled or disconnected." That directly supports disabling lobby switch ports that shouldn't be available to external users.
He also describes guest network isolation: guests "never need to connect to the organization's servers and internal systems," so a guest SSID should be created that "isolates guest traffic from production traffic." This is exactly what option B accomplishes: it prevents contractors from gaining internal wired access while still providing Internet access through a controlled guest network.
WPA3 (A) only improves Wi-Fi encryption; it doesn't stop wired port access. Monitoring traffic (C) is reactive. Signage (D) is weak administrative control compared to disabling the ports.

NEW QUESTION # 254
A desktop technician is hardening a newly installed company workstation. Which of the following actions should the technician take? (Select two).

A. Implement a disclaimer on the log-in screen.
B. Enable a virtual assistant.
C. Disable the guest account.
D. Disable the screensaver.
E. Change the default administrator password.
F. Install remote collaboration tools.

Answer: C,E

Explanation:
Hardening focuses on reducing default attack surface and removing predictable access paths. Quentin Docter explains that default accounts are risky and highlights that Windows creates a Guest account that "represents a weakness that can be exploited," so you "should disable all accounts that are not needed, especially the Guest account." That directly supports option B.
Docter also emphasizes changing defaults as part of hardening: "Changing the default password to a complex password is also a good practice in hardening the device." That maps to option E (change the default administrator password). These actions reduce common credential-based attacks and limit unauthorized access.
Other options are either unrelated to workstation hardening (remote collaboration tools, virtual assistants) or weaken security (disabling screensavers may remove automatic lock behavior). Thus, the best two hardening steps are disable Guest and change the default admin password.

NEW QUESTION # 255
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