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| Section | Weight | Objectives |
|---|---|---|
| Intangible Deliverables | 26% | - Change and adoption enablement - Culture and capability building - Stakeholder alignment - Governance and mindset |
| Leveraging Adjacent Roles and Skills | 19% | - Integrating UX and technical perspectives - Working with product and business teams - Leading cross-functional work - Collaboration with architects and designers |
| Tools and Artifacts | 23% | - Design frameworks and methods - Decision-making tools - Strategy mapping and modeling - Documentation and visualization |
| Value Design | 32% | - Value measurement and outcomes - Ethics and value alignment - Strategic direction and rationale - Context and innovation impact |
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Die echten und originalen Prüfungsfragen und Antworten zu Plat-UX-102 Zertifizierung (Salesforce Certified Platform Strategy Designer) bei ZertFragen wurden verfasst von unseren IT-Experten mit den Informationen von Plat-UX-102 Prüfungen (Salesforce Certified Platform Strategy Designer) aus dem Testcenter wie PROMETRIC oder VUE.
85. Frage
A strategy designer and a UX team have recently workshopped and developed a plan around the team's purpose and how they will align with the rest of the organization's goals and objectives.
Which alignment and accountability document should be used after this workshop to bring the plan to reality?
Antwort: B
Begründung:
V2MOM stands for Vision, Values, Methods, Obstacles, and Measures. It is a tool that helps align teams around common goals and objectives, and track progress and results. It is used by Salesforce to bring plans to reality after workshops and ideation sessions. https://trailhead.salesforce.com/en/content/learn/modules/align-your-team-with-v2mom V2MOM is an acronym that stands for Vision, Values, Methods, Obstacles, and Measures. It is a tool used by Salesforce and recommended in their strategy design processes to align teams and bring strategic plans to fruition. After a workshop where a strategy designer and UX team develop a plan around the team's purpose and organizational alignment, using V2MOM helps to articulate the Vision of what they want to achieve, the Values that are most important to them, the Methods they will use to get there, the Obstacles they anticipate, and the Measures they will use to know whether they are successful. This framework ensures clarity and alignment, making it the ideal document to transition from planning to execution.
86. Frage
A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?
Antwort: B
Begründung:
Disagreement here stems from lack of shared understanding of the underlying problem; grounding stakeholders in research insights rebuilds a common, evidence- based foundation for alignment, rather than raising fidelity or trying to please everyone. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. When stakeholders disagree about priorities, returning to research shifts the conversation away from individual preference and toward evidence about users and the problem to solve. That evidence gives the group a shared basis for determining which directions deserve attention. Here, Share research insights to build a deeper understanding and urgency around the problems to solve. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision. focuses attention elsewhere, while Add the stakeholders ' ideas and agree to pursue both; it is more important to keep the peace on the team.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
87. Frage
A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?
Antwort: C
Begründung:
In the Design Thinking process, testing for desirability ensures that ideas meet user needs and preferences. Refining these ideas based on feasibility takes into account the practical aspects of implementation, ensuring that the prioritized opportunities are both desirable to users and achievable by the team.
88. Frage
Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?
Antwort: A
Begründung:
The team should ensure stakeholders stay connected and aligned during roadmap development, when creating their roadmap to turn their product vision into reality. This helps avoid misalignment or confusion among stakeholders, and ensure that the roadmap reflects their feedback and expectations. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-roadmap
89. Frage
A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design. Which approach should the designer propose to increase the desire for research-driven decisions?
Antwort: B
Begründung:
Connecting UX research metrics directly to business goals and stakeholder priorities demonstrates the measurable business value of design. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Research is more likely to be valued when its questions are connected to outcomes stakeholders already care about. Aligning UX research goals with business goals shows how evidence can reduce uncertainty around adoption, retention, conversion, support demand, or other strategic measures. Here, Align UX research goals with stakeholders ' goals. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Strictly align to stakeholders ' business requirements. focuses attention elsewhere, while Create high- fidelity prototypes to gain design buy-in. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
90. Frage
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