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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator |
| Exam Number: | ADM-201 |
| Passing Score: | 65% |
| Exam Format: | Multiple select, Multiple choice |
| Real Exam Qty: | 60 (multiple-choice and multiple-select) |
| Exam Price: | $200 USD |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Platform App Builder Salesforce Certified Advanced Administrator |
| Certificate Validity Period: | 3 years |
| Available Languages: | Portuguese (Brazil), French, Italian, Spanish, German, English, Japanese |
| Recommended Training: | Trailhead - Salesforce Administrator Certification Prep |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Salesforce-Certified-Administrator Sample Questions |
| Exam Way: | Online proctored or onsite test center |
| Pre Condition: | No formal prerequisites required; recommended familiarity with Salesforce platform administration. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
>> Salesforce-Certified-Administrator題庫下載 <<
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問題 #94
Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to finddocumentation and similar cases from the Case page layout.
How should an administrator meet this requirement?
答案：D
解題說明：
Explanation
Knowledge is a feature that can be used to meet this requirement. Knowledge allows users to create, manage, and share articles that provide information and solutions for common issues or questions. Data categories can be used to organize articles into different topics and make them easier to find and access. Users can view related articles from the Case page layout based on the data category of the case. References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_overview.htm&type=5https://help.salesforce.com/s/a
問題 #95
What should an administrator use as an identifier when importing and updating records from a separate financial system?
答案：B
解題說明：
Explanation
An external ID is a custom field that has the external ID attribute enabled, which means it can beused as an identifier when importing and updating records from an external system. It allows administrators to match records based on a unique ID value from another system instead of using Salesforce record IDs, which may not be available or consistent across systems. An auto-number field is a custom field that automatically assigns a unique numeric value to each record, but it cannot be used as an identifier when importing and updating records from an external system because it is generated by Salesforceand may not match with the external system's IDs. A rich text field is a custom field that allows users to enter formatted text, images, and links, but it cannot be used as an identifier when importing and updating records from an external system because it is not unique or consistent across systems. A record ID is an internal ID assigned by Salesforce to each record, but it cannot be used as an identifier when importing and updating records from an external system because it may not be available or consistent across systems.
References:https://help.salesforce.com/s/articleView?id=sf.custom_field_attributes.htm&type=5
問題 #96
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an administrator support this request?
答案：C
解題說明：
Explanation
The Opportunity Stage Duration report is a standard report that shows how long opportunities spend in each stage before they are closed. It can be used to measure the average stage duration for all closed opportunities by grouping and summarizing the data by stage name and duration fields. Using process builder to capture the daily average on each opportunity is not feasible because it would require creating multiple fields and formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating multiple fields and formulas on the opportunity object and maintaining them every time a stage changes. Refreshing weekly reporting snapshots for closed opportunities isnot necessary because the report can run on real-time data without snapshots.
References:https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_stage_duration_report.htm&type
問題 #97
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
答案：A,C,E
問題 #98
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
答案：B,C
解題說明：
Explanation
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entrycriteria based on the discount field value and different approvers based on their roles.
References:https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
問題 #99
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