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Salesforce Sales-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Sales Cloud Configuration	16%	- Sales processes and workflows - Sales Cloud features and customization
Topic 2: Sales Cloud Analytics	10%	- Sales metrics and KPIs - Reports and dashboards for sales
Topic 3: Lead Management	12%	- Lead qualification and conversion - Lead scoring and routing
Topic 4: Practical Application of Sales Cloud Expertise	33%	- Customer success and solution delivery - Sales Cloud implementation strategies - Scalability and maintainability
Topic 5: Opportunity Management	17%	- Opportunity stages and pipeline management - Forecasting and quota management
Topic 6: Account and Contact Management	12%	- Contact management best practices - Account hierarchy and relationships

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최신 Salesforce Cloud Consultant Sales-Con-201 무료샘플문제 (Q144-Q149):

질문 # 144
Which prerequisite should the consultant consider before enabling Opportunity Splits?

A. Ensure open opportunities are owned by active users,
B. Add customized split types to opportunities.
C. Enable Opportunity Teams and confirm the owner is a team member.

정답：C

질문 # 145
Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips.
What should the consultant recommend to support the new sales team and management?

A. Create a Path on the Opportunity object.
B. Create a flow paired to each of the Opportunity stages.
C. Create validation Rules on the Opportunity Stage field.

정답：A

설명：
To guide the new sales team through the sales process, creating a Path on the Opportunity object is the best recommendation. Here's why:
* Guidance for Each Stage: Salesforce Path allows for visualizing each stage of the sales process and provides customizable guidance, including key fields, support materials, and tips directly on the Opportunity record.
* Enhanced User Experience: Path provides sales reps with specific coaching tips and resources tailored to each stage of the process, promoting adherence to the process and improving onboarding for new team members.
* Salesforce Best Practices: Salesforce advocates using Path to reinforce process steps, making it ideal for organizations seeking to standardize and enforce process adherence.
* References: More information can be found in Salesforce documentation on Path and Workspaces, which outlines the benefits of using Path for process guidance.
In summary, creating a Path on the Opportunity object (Option C) provides Cloud Kicks with a structured way to guide the new sales team through each step of the sales process.

질문 # 146
Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.
Which approach should the consultant recommend that CK use for training this audience?

A. Conduct Train-the-trainer sessions.
B. Configure In-App Guidance.
C. Leverage Trailhead and documentation.

정답：A

설명：
For a large, global rollout, conducting Train-the-Trainer sessions is the most effective approach. Here's why:
* Scalability and Localization: Train-the-Trainer sessions prepare local trainers who can then provide tailored training to their respective regions. This approach ensures that training is scalable and adaptable to the specific needs of each location.
* Global Consistency: By training designated trainers, CK can ensure consistency in the information being conveyed while allowing for localization of the training material where needed.
* Salesforce Best Practices: For large, distributed organizations, Salesforce recommends the Train-the- Trainer model to ensure broad coverage and effective communication across global teams.
* References: Salesforce's documentation on User Training and Change Management describes the Train-the-Trainer model as a recommended strategy for large-scale implementations.
In summary, conducting Train-the-Trainer sessions (Option B) is the best approach to ensure effective training across CK's global organization.

질문 # 147
Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?

A. Terms and Conditions
B. Background
C. Scope

정답：B

질문 # 148
Universal Containers has implemented Salesforce for all of its sales reps. All sales reps are required to select the win or loss stage on every closed opportunity. Managers like to measure the win ratio for all of the sales reps.
How should a consultant meet the requirement?

A. Create 3 custom formula field on Opportunity to capture the win ratio for opportunities.
B. Ensure that all managers have access to the standard Win report.
C. Build a custom report on Opportunity with custom summary formulas to show win ratio.

정답：C

질문 # 149
......

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