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| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 23% | - Inventory Check and Product Listing - Photo Capture and Survey - Visit Execution Process - Visit Tasks and Task Types - Promotion Check and Promotion Details - Order Capture and Order Submission |
| Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency - Territory Management - Visit Planning Process |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Store Survey and Feedback |
| Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - User Setup and Permissions - Mobile Configuration - Reports and Dashboards |
| Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Inventory Checks and Product Listings - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details |
| Store Execution | 15% | - Store Survey and Feedback - Assortment Monitoring - Store Execution Process - Planogram Compliance |
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NEW QUESTION # 79
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
Answer: B
Explanation:
CRM Analytics for Agentforce Consumer Goods requires a minimum set of records before the Analytics for Consumer Goods app can be successfully created. Salesforce identifies the required data objects as Account, RetailStore, Visit, RetailVisitKpi, and Product2. An Order record is additionally required when the organization wants to include both Retail Execution and sales data.
The Retail Visit KPI requirement is particularly important because Retail Visit KPI records contain actual information captured during visits against the Assessment Indicator Definitions and targets configured for Retail Execution. These records provide the analytics layer with visit-level compliance and performance measurements that can be used in dashboards for store performance, product performance, territory analysis, and other Retail Execution insights.
Retail Visit KPI records are generated as part of the assessment-task process based on the underlying Retail Store KPI configuration. Salesforce therefore requires at least one RetailVisitKpi record in the organization when validating the data prerequisites for the CRM Analytics application.
The analytics setup process validates these minimum data requirements and displays a message when required records are missing.
Study Guide Topics:Analytics - > CRM Analytics for Agentforce Consumer Goods - > Data Requirements - > Retail Visit KPI - > Retail Execution Analytics
NEW QUESTION # 80
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
Answer: C
Explanation:
Einstein Visit Recommendations take into account factors like store operating hours to ensure that suggested visits are feasible and practical.
NEW QUESTION # 81
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
Answer: B
Explanation:
For a Visit Recommendation implementation that must scale to production business volumes, the recommendation-selection logic should be implemented using an Apex class.
Salesforce supports Flow-based strategies for Einstein Visit Recommendations, but its documentation explicitly states that the flow-only approach is not scalable for a business use case and recommends using Apex for scalable Visit Recommendation processing.
With Apex, a developer can implement the business logic needed to identify the Retail Stores for which Einstein should generate recommendations. The Apex method can be exposed through an invocable action and incorporated into the recommendation strategy or an associated flow. This architecture provides more control over bulk processing, complex filtering, governor-limit management, reusable logic, and enterprise- scale execution.
Salesforce ' s Visit Recommendation setup documentation supports both Flow and Apex approaches. It specifically provides an Apex-based option to select the list of stores for which recommendations should be generated and then use that Apex action within the recommendation framework.
Workflow Rules and Process Builder are not the supported architectural mechanisms for implementing scalable Einstein Visit Recommendation strategies.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Apex - > Scalability - > Recommendation Strategy
NEW QUESTION # 82
What standard CG object is used in CG cloud to record information about a specific retail store within a given Retailer?
Answer: B
Explanation:
The Retail Store object represents an individual physical outlet within a retailer ' s organizational structure.
Salesforce deliberately separates the customer organization represented by Account from the physical selling locations where field representatives execute retail activities.
The Account object stores information about the retailer, distributor, wholesaler, or other customer organization, while Retail Store stores information about each physical store. Salesforce identifies Retail Store as the location where products are stored and sold.
A retailer can therefore have one Account associated with multiple Retail Store records. Each store can maintain its own operational characteristics, including location, delivery method, recommended visit frequency, store type, products, in-store locations, visits, orders, and other Retail Execution data. Retail Stores can also be organized into Retail Store Groups when multiple outlets share characteristics such as format, geographic area, size, or membership in a retail chain.
Assortments serve a different function: they define collections of products eligible or targeted for sale. They do not represent physical retail outlets. Therefore, Retail Store is the standard Consumer Goods object used to model each specific store operated within a retailer.
Study Guide Topics:Data Setup - > Account - > Retail Store - > Retail Store Group - > Retail Hierarchy
NEW QUESTION # 83
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL Internet service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, and 50 Mbps uses the VDSL technology, which requires Bonded Copper Pair.
How should a Consultant model this service end-to-end?
Answer: A
Explanation:
In Communications Cloud, the correct end-to-end modeling pattern is:
Commercial Product → DSL Internet
Attributes → Speed (5 Mbps, 50 Mbps) and derived Technology (ADSL, VDSL) Customer Facing Services (CFS): ADSL CFS, VDSL CFS Resource Facing Services (RFS): Copper Pair, Bonded Copper Pair Multi-level decomposition: Commercial → CFS → RFS This follows the standard Salesforce service modeling approach where CFS represents logical service layers, and RFS represents physical resources required to deliver the service.
NEW QUESTION # 84
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