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Microsoft MS-721 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Collaboration Communications Systems Engineer
Exam Number:MS-721
Real Exam Qty:40-60
Exam Price:$140 USD
Certificate Validity Period:1 year
Exam Duration:100 minutes
Exam Format:Interactive items, Multiple choice, Case studies, Multiple select
Passing Score:700
Available Languages:English, Chinese (Simplified), French, German, Japanese, Spanish, Portuguese (Brazil)
Recommended Training:Microsoft Learn: MS-721 Learning Paths
Exam Registration:Microsoft Certification Exam Registration
Sample Questions:Microsoft MS-721 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q52-Q57):

NEW QUESTION # 52
Your company has a Microsoft Teams Phor>e deployment.
The company has a direct inward dial (DID) phone number range of +14035554300 to +14035554329.
Phone numbers +14035554310 to +14035554325 are assigned to Teams users, auto attendants, and call queues.
You need to ensure that when an unassigned number is dialed, the caller is forwarded to a call queue named Reception.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.

Answer: A,E,F


NEW QUESTION # 53
Drag and Drop Question
You have a Microsoft Teams Phone with Calling Plan deployment.
You create an auto attendant named AutoAttend1 and associate AutoAttend1 to a resource account named IT Service Desk.
You need to assign an existing phone number to AutoAttend1. The phone number was allocated to a user already.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 54
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure


NEW QUESTION # 55
You have a global Teams Phone deployment that has local service numbers from multiple office.
You need to ensure that when the users at an office in Sydney create a Teams meeting invite, the invite displays a local conferencing number by default.
What should you do?

Answer: C


NEW QUESTION # 56
You have a Microsoft Teams Phone deployment.
You need to create two call queues named CQ1 and CQ2. The solution must meet the following requirements:
CQ1 must balance incoming calls so that each call agent receives the same number of calls

Calls received by CQ2 must ring all call agents simultaneously

What should you configure for each requirement? To answer, drag the appropriate routing methods to the correct requirements. Each routing method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Box 1: Round robin
CQ1 must balance incoming calls so that each call agent receives the same number of calls Round robin balances the routing of incoming calls so that each call agent gets the same number of calls from the queue. This routing method may be desirable in an inbound sales environment to assure equal opportunity among all the call agents.
Box 2: Attendant routing
Calls received by CQ2 must ring all call agents simultaneously
Attendant routing rings all agents in the queue at the same time.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue


NEW QUESTION # 57
......

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