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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:	Pegasystems
Exam Name:	Pega Certified Decisioning Consultant 25
Exam Number:	PEGACPDC25V1
Exam Format:	Multiple Choice, Scenario-based Questions
Real Exam Qty:	60-75
Passing Score:	70%
Related Certifications:	Pega Certified System Architect Pega Customer Decision Hub Certification Pega Certified Senior System Architect
Available Languages:	English
Exam Duration:	90-120
Exam Price:	$175 USD
Certificate Validity Period:	1 year
Recommended Training:	Pega Academy - Customer Decision Hub Learning
Exam Registration:	Pega Certification Portal
Sample Questions:	Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:	Online proctored or test center
Pre Condition:	Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:	https://www.pega.com/services/education-and-certification

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 2	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 3	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 4	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 5	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q69-Q74):

NEW QUESTION # 69
GlobalRetail operates in a fast-changing digital marketplace where customer preferences and competitor offers change weekly. Their marketing team struggles with lengthy approval processes that prevent quick responses to market trends, often causing them to miss critical engagement opportunities.
What does agility represent in the context of customer engagement projects?

A. Eliminating all testing requirements to completely accelerate software deployment cycles
B. Automating all business processes through artificial Intelligence and machine learning algorithms
C. Outsourcing decision-making processes to external vendors for faster implementation speeds
D. An organization's ability to react quickly to marketplace changes and emerging trends

Answer: D

NEW QUESTION # 70
U+ Bank wants to use Pega Customer Decision Hub"* to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.
What three of the following artifacts are mandatory to implement this requirement? (Choose Three)

A. Customer engagement policies.
B. Customer contact policies.
C. An action and the associated web treatment.
D. Real-time containers.
E. A business structure.

Answer: C,D

NEW QUESTION # 71
As a decisioning architect, you have built a decision strategy that selects actions that are below the average printing cost. The decision strategy contains 'Black Label', 'Red Label,' and 'Blue Label" Proposition components. The printing cost of the Proposition components are calculated based on the 'BaseCost' and
'LetterCount*.

The details of the proposition components are provided in the following table:

Which propositions does the strategy output?

A. Red Label
B. Black Label
C. Black Label and Red Label
D. Black Label and Blue Label

Answer: C

NEW QUESTION # 72
You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

Answer:

Explanation:

NEW QUESTION # 73
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to Improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?

A. Business value
B. Propensity
C. Context weighting
D. Business weighting

Answer: C

NEW QUESTION # 74
......

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