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Appian ACA-100 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Requirements Gathering20%- Translate business needs into Appian-specific requirements
- Document and validate business requirements
- Identify key stakeholders and their roles in the requirements process
- Describe techniques for eliciting requirements (interviews, workshops, observation)
- Identify and manage requirement dependencies and constraints
Topic 2: Business Process Modeling20%- Describe the benefits of creating a future state process model with SMEs
- Identify automation opportunities from a given process
- Illustrate the best method to clearly define user roles when creating a process model diagram
- Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems)
- Specify which nodes would or would not be used in a given scenario
- Identify common Business Process Model Notation (BPMN) elements
- Explain the most common gateway types in the Appian Process Modeler
Topic 3: Appian Software Development Lifecycle (SDLC)22%- Evaluate the test scenario before user acceptance testing (UAT)
- Explain the different agile scrum ceremonies
- Identify use cases for various environments
- Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR)
- Recognize the roles and associated responsibilities of team members
- Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize)
- Differentiate between various stages of the Appian SDLC
Topic 4: Introduction to the Appian Platform24%- Recognize different Appian user experiences
- Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database
- Describe common Appian use cases (platform capabilities)
- Identify commonly used Appian resources (Appian Community, playbook, help documentation)
- Identify the purpose of each Appian object
- Recognize role-based application security
- Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs)
- Design the user experience (in collaboration with the development team)
Topic 5: User Story Creation14%- Illustrate the standard user story format
- Identify the story status (e.g., Draft, Defined, Done)
- Explain the different components of a story (e.g., description, acceptance criteria, dependency)
- Categorize user stories and collect appropriate requirements based on categorization
- Work with the Product Owner in managing product backlog

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Appian Certified Analyst Sample Questions (Q20-Q25):

NEW QUESTION # 20
Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?

Answer: B

Explanation:
The most suitable integration approach for the given use case is web API-based integration (A). Web APIs allow real-time communication between the third-party system and Appian. The third-party system can send information to Appian through an HTTP request, which Appian processes, and then returns the case ID in the response. This real-time, synchronous interaction is ideal for scenarios where immediate feedback, like displaying a case ID on a confirmation screen, is required.Appian Documentation - Web APIs Note: The other options-FTP/SFTP (B), integration objects (C), and message queues (D)-are not as suitable for real-time, synchronous interactions. FTP/SFTP is typically used for batch processing, integration objects facilitate interactions within Appian, and message queues are better suited for asynchronous processing.


NEW QUESTION # 21
You are translating a user requirement into a user story and need to ensure that the desired functionality will be delivered as expected.
What needs to be written into the user story to ensure it will meet the requirement?

Answer: D

Explanation:
When translating a user requirement into a user story, it is essential to include acceptance criteria to ensure that the desired functionality will be delivered as expected. Acceptance criteria provide clear, testable conditions that define when a user story is complete and meets the requirement. This ensures that the development team has a clear understanding of what needs to be built and how it will be validated, reducing the risk of miscommunication and ensuring the final product aligns with the user's needs.Appian Documentation - Writing Effective User Stories Note: While business value (B) and estimation of effort (A) are important elements of a user story, they do not directly ensure that the functionality will meet the requirement. The test script (C) is typically created after the user story is developed.


NEW QUESTION # 22
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

Answer: B

Explanation:
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
NLP System Integration Overview:
NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
Why Not Other Options?:
A . Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
B . Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
C . Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
References:
Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.


NEW QUESTION # 23
Improvements are being considered for an Expense Process, and you have been asked to capture that there is now an approval task sent to the finance manager.
As part of the approval, the process should also reflect that if the payment has not been authorized within 48 hours, a reminder message is sent to the finance manager to inform them they have an outstanding task.
Which Business Process Model and Notation (BPMN) notation type would you use to illustrate the reminder message?

Answer: D

Explanation:
In BPMN, an intermediate event is used to indicate events that occur between the start and end of a process. To model a reminder message that is sent if the payment is not authorized within 48 hours, an intermediate event, specifically a timer intermediate event, is the appropriate notation.
Intermediate Event Overview:
An intermediate event can be used to model actions such as delays, triggers, or messages that happen during the course of a process.
A timer intermediate event would be used to trigger the reminder after a set period (in this case, 48 hours).
Why Not Other Options?:
A . Data Object: Represents data stored or used by the process, not an event or action.
B . Gateway: Used for decision points or branching paths, not for triggering events.
D . Start Event: Marks the beginning of a process and cannot be used mid-process.
References:
Appian Documentation on BPMN Events: BPMN Events
Using an intermediate event ensures that the process can trigger the reminder at the right time, enhancing process automation and efficiency.


NEW QUESTION # 24
A team is working on a new feature and has completed the initial design. What is the next step in the Agile process?

Answer: B


NEW QUESTION # 25
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