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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Best Fit Solutioning27%- Map requirements to appropriate OmniStudio tools
- Gather, analyze and simplify business requirements
- Design solutions using OmniStudio best practices
FlexCards23%- Capabilities, use cases and purpose of FlexCards
- Design FlexCards to meet requirements
- Collect and organize customer 360 information
Data Tools23%- Calculation Matrices and Procedures: use and benefits
- Purpose and benefits of DataRaptors and Integration Procedures
- Design DataRaptors and Integration Procedures
OmniScripts27%- Structure and components of OmniScripts
- Validate and align OmniScript processes with requirements
- Map business processes to OmniScript components

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Plat-Con-201 100% Correct Answers | Latest Plat-Con-201 Practice Questions

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Salesforce Certified Omnistudio Consultant Sample Questions (Q215-Q220):

NEW QUESTION # 215
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes. Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers

Answer: B,D,E

Explanation:
The three OmniStudio features and tools that the consultant should recommend to meet these requirements are: OmniScript, Custom Styles, and Newport Design System. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use OmniScripts to create the guided processes for the public website. A Custom Style is a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. The consultant can use Custom Styles to style the OmniScripts using the corporate branding kit, such as colors, fonts, and icons. A Newport Design System is a tool that provides a set of predefined styles and components for building user interfaces. The consultant can use Newport Design System to style the user interface elements in the OmniScripts, such as radio buttons, slide bars, etc., according to the website's style guide


NEW QUESTION # 216
An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

Answer: C

Explanation:
The consultant can improve the user experience of the OmniScript by using a Section element to break the information and a Headline element to add the title and a required icon in the input. A Section element can group related fields and elements in a logical way, making it easier for the user to navigate and fill the information. A Headline element can display a label and an icon for each field, indicating which ones are mandatory. This way, the OmniScript can display the information in a specific order and prevent errors and failures


NEW QUESTION # 217
A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.
What tool should the consultant use to meet the client's requirements?

Answer: C

Explanation:
Below are the formatted questions with 100% verified answers based on official Salesforce OmniStudio documentation, including comprehensive explanations and references.


NEW QUESTION # 218
Which element allows a user to retrieve data from a single field and display it in a dropdown list?

Answer: B

Explanation:
The element that allows a user to retrieve data from a single field and display it in a dropdown list is Lookup.
Lookup allows the user to search for a value from a Salesforce object or an external system and select it from a list of suggestions. Calculation Action is used to perform calculations on data. DataRaptor Extract Action is used to retrieve data from multiple fields or records. Select is used to display a list of predefined values.


NEW QUESTION # 219
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers

Answer: B,D

Explanation:
The two OmniStudio tools that the consultant should recommend to meet these requirements are: Calculation Matrix and DataRaptor Extract. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to look up the unit price using the product code, the grade, size, and then multiply the unit price by a discount factor. A DataRaptor Extract is a tool that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract to get the product code, grade, size, and discount factor from Salesforce


NEW QUESTION # 220
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