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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant Exam |
| Exam Number: | ALS-Con-201 |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based questions |
| Related Certifications: | Salesforce Certified Data 360 Consultant Salesforce Certified Agentforce Specialist Salesforce Certified Platform Administrator |
| Exam Price: | USD 200 (plus applicable taxes) |
| Available Languages: | English |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Passing Score: | 62% |
| Exam Duration: | 105 minutes |
| Recommended Training: | Agentforce Life Sciences Consultant Trailhead Path Life Sciences Cloud Customer Engagement Training |
| Exam Registration: | Salesforce Certification Exam Registration Schedule Salesforce Certification Exam |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends experience as a Salesforce Consultant, Architect, Developer, or Business Analyst, plus familiarity with life sciences industry processes. Salesforce Certified Platform Administrator is a required prerequisite. |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005305357&type=1 |
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NEW QUESTION # 95
Choose 1 option.
Cumulus Pharma's field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from their interactions with Healthcare Providers (HCPs). The reps often collect these insights during visits at the HCP's office.
Which configuration makes it possible for users to quickly report a medical insight while managing a visit on their iPad?
Answer: B
Explanation:
The correct answer is B because Life Sciences Cloud supports configuring quick actions for the mobile app through the Admin Console. Salesforce Help for Medical Insights states that Medical Insights can be made available to users in the Life Sciences mobile app so users can view their own insights and insights shared with them. Salesforce Help also describes Quick and Custom Action Management as the way to simplify user experiences in Salesforce and the Life Sciences for Customer Engagement mobile app by leveraging quick actions and custom actions.
The requirement is not merely to expose the Medical Insights tab. The rep must be able to quickly report a medical insight while managing a visit on an iPad. Configuring the Create Medical Insights quick action in the Admin Console makes the action available in the mobile workflow where reps need it. This supports fast, in-context capture of field observations during a visit.
Option A is incorrect because creating a custom action and custom flow adds unnecessary complexity when the standard quick action can be configured declaratively. Option C is also not the best answer because editing the Visit page layout and adding a generic standard action may not make the action available correctly in the Life Sciences mobile app experience. The Admin Console is the correct configuration point for mobile quick actions. Therefore, the consultant should configure the Create Medical Insights quick action using the Admin Console.
NEW QUESTION # 96
Choose 1 option.
Cumulus Pharma wants the field team to log internal activities, such as "Quarterly Sales Training" or "Team Lunch," on their Agentforce Life Sciences for Customer Engagement calendar. These events are not related to specific Accounts, such as Healthcare Providers (HCPs) or Healthcare Organizations (HCOs), but must be visible for capacity planning. The solution must use the standard Agentforce Life Sciences object designed for non-customer schedule items.
Which object should an Agentforce Life Sciences Consultant use to log these activities?
Answer: C
Explanation:
The correct answer is B because Salesforce Life Sciences calendar configuration represents General Event calendar entries using the standard Event object. Salesforce Help for configuring calendar events in Life Sciences Cloud lists calendar event types and shows General Event with the object/API reference Event. This means that the standard object used to store general, non-customer calendar activities is Event, even though the user-facing event type is called General Event.
In the scenario, the activities are internal items such as sales training or team lunch. They are not visits, HCP interactions, HCO engagements, or account-specific activities. They still need to appear on the rep's calendar for capacity planning. Therefore, they should be logged as general calendar events on the standard Event object.
Option A, General Event, is tempting because it describes the business meaning of the schedule item. However, the question asks which object should be used. Salesforce's configuration identifies the object as Event. Option C, Time Off Territory, is incorrect because that object is used to log and manage time away from assigned territories, such as PTO or territory unavailability. A team lunch or sales training is not necessarily time away from territory and is better represented as a general calendar event. Therefore, the consultant should use the Event object.
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NEW QUESTION # 97
Choose 1 option.
An Agentforce Life Sciences Consultant has finished configuring the Q4 Launch Plan and set the status to "In Progress." However, field sales reps report that they cannot see the plan or their targets on their dashboards. The Start Date is today. The system requires a specific batch process to transition the plan from "In Progress" to "Active" based on the start date.
Which job must the consultant run in the Admin Console?
Answer: B
Explanation:
The correct answer is B because the issue is the Activity Plan status transition. Salesforce describes Activity Plans as the mechanism to establish strategic plans and define activity goals for sales representatives over a specific period. The Life Sciences Activity Plans developer guidance also explains that activity plans define goals for employees, including targeted accounts, plan-cycle duration, activity types, and progress tracking.
In this scenario, the plan exists and has a Start Date of today, but it is still in In Progress status. Reps cannot see the plan or their targets because the plan has not moved into the operational Active state. The specific job designed for this is Update Activity Plan Status, which evaluates the plan's dates and moves eligible plans from In Progress to Active. Running that job makes the plan available for execution and dashboard reporting.
Option A is incorrect because Activity Plan Trigger Handler suggests trigger-based automation, not the named batch process that transitions plan status according to dates. Option C, Validate Activity Plans, is also incorrect because validation checks whether the plan setup is correct; it does not perform the status transition required by the question. The consultant should run Update Activity Plan Status in the Admin Console.
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NEW QUESTION # 98
Choose 1 option.
Cumulus Pharma implemented the Affiliations feature in Agentforce Life Sciences for Customer Engagement to map relationships between Healthcare Providers (HCPs) and Healthcare Organizations (HCOs). The Agentforce Life Sciences Consultant configured the Affiliation Reverse Role Mapping in the Admin Console to define how roles should translate, for example, Attending translates to Employing. However, users report that when they create a new Affiliation record, the system fails to automatically generate the record of the reverse relationship.
Which trigger handler must the consultant enable to complete this action?
Answer: C
Explanation:
The correct answer is C because reverse affiliation creation is handled by the AffiliationReciprocalHandler. Salesforce Help for Life Sciences trigger handlers identifies AffiliationReciprocalHandler as the handler that manages reciprocal affiliations. The same documentation notes behavior related to reciprocal affiliations and affiliation type handling, which directly matches the scenario where a newly created affiliation should automatically create the reverse relationship.
Affiliation Reverse Role Mapping defines how the relationship role should translate between the original and reciprocal records. For example, if an HCP is "Attending" at an HCO, the reverse relationship may show the HCO as "Employing" or otherwise related to the HCP, depending on the configured mapping. However, defining the mapping alone does not execute the automation. The trigger handler must be active so that when users create a new Affiliation record, Salesforce can generate the reciprocal Affiliation record using the configured reverse role mapping.
Option A, AffiliationUniquenessHandler, is incorrect because uniqueness logic prevents duplicate or invalid affiliation records; it does not create the reverse relationship. Option B, HardAffiliationHandler, is also incorrect because it is not the handler identified for reciprocal affiliation generation. Since the missing behavior is automatic creation of the reverse affiliation, the consultant must enable AffiliationReciprocalHandler.
NEW QUESTION # 99
Choose 1 option.
Field sales reps use the Remote Engagement feature to facilitate and manage remote visits with Healthcare Providers (HCPs). HCPs are required to review and accept terms and conditions when joining remote visits. The reps must be able to support the terms and conditions in multiple languages.
Which configuration meets this requirement?
Answer: A
Explanation:
The correct answer is A because Salesforce's Remote Engagement setup guidance for Life Sciences Cloud specifically identifies the Experience Cloud site as the place where language support is configured for remote engagement experiences. Salesforce Help for creating an Experience Cloud site for Remote Engagement states that, for language support, the administrator should select Components and drag the Language Selector component to the page. This directly supports the requirement for HCPs to review and accept terms and conditions in multiple languages when joining remote visits.
Remote Engagement involves an HCP-facing experience, not only a sales-rep mobile action. The terms and conditions are presented through the Experience Cloud site used for the remote session, so the language-selection capability must be available there. Adding the Language Selector lets the HCP choose the appropriate language in the site experience before reviewing the terms.
Option B is incorrect because configuring the Start Remote Session quick action may help reps launch or manage remote sessions, but it does not provide the HCP-facing multilingual site control required for terms and conditions. Option C is also incorrect because a survey can collect feedback or preferences, but it is not the Salesforce-recommended way to localize the terms-and-conditions experience. The correct configuration is to add the Language Selector component to the Experience Cloud site.
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NEW QUESTION # 100
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