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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tasks and Activities Management | 15-20% | - Calendar integration - Task creation and assignment - Activity types and templates - Task completion and tracking |
| Topic 2: Inventory and Stock Management | 15-20% | - Inventory reconciliation - Stock replenishment workflows - Inventory tracking features - Product information management |
| Topic 3: Performance Analytics and Reporting | 15-20% | - Data visibility and sharing settings - Pre-built reports and dashboards - KPI tracking and metrics - Custom report creation |
| Topic 4: Retail Execution | 20-25% | - GPS tracking and location services - Visit planning and scheduling - Route optimization basics - Store and account management - Check-in and check-out workflows |
| Topic 5: Mobile Application Features | 10-15% | - Photo capture and attachments - Digital asset access - Offline capabilities - Consumer Goods Cloud mobile app overview |
| Topic 6: Consumer Goods Cloud Overview and Configuration | 15-20% | - Consumer Goods Cloud architecture and data model - Configuration settings and administrative controls - User licensing and permission sets - Consumer Goods Cloud product overview and key capabilities |
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NEW QUESTION # 25
Which option can be performed by using salesforce Maps with Consumer Goods Cloud?
Answer: D
Explanation:
https://trailhead.salesforce.com/content/learn/modules/retail-execution-in-consumer-goods-cloud/extend-consumer-goods-cloud-with-more-features#:~:text=Consumer%20Goods%20Cloud%20uses%20Salesforce,Salesforce%20Maps%20for%20Alpine%20Group.
NEW QUESTION # 26
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
Answer: D
Explanation:
The expected value for a planogram metric is defined on the Retail Store KPI. In the Consumer Goods Retail Execution data model, an Assessment Indicator Definition specifies what is measured, while the Retail Store KPI establishes the target or expected value against which the field representative ' s actual observation is evaluated.
When an administrator creates a Retail Store KPI, Salesforce requires selection of the relevant Assessment Indicator Definition and provides configuration fields for the Retail Store Group, In-Store Location Category, product or product category, planogram, KPI type, effective dates, and target value. Supported KPI types include Facing, Share of Shelf, Out of Stock, Inventory, Price, and Revenue. The administrator then defines the target value appropriate to the selected assessment indicator.
During visit execution, the representative captures an actual value. Salesforce stores visit-level actual information separately in the Retail Visit KPI and compares that value with the target defined in the Retail Store KPI. This separation enables consistent compliance measurement across multiple stores and visits while maintaining centrally managed targets.
Therefore, the Retail Store KPI is the configuration record responsible for holding the expected value used in planogram compliance measurement.
Study Guide Topics:Data Setup - > Retail Store KPI - > Assessment Indicator Definition - > Target Values -
> Planogram Metrics
NEW QUESTION # 27
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to products that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
Answer: A
Explanation:
The consultant should create an In-Store Location named Frozen Food Aisle. In-Store Locations represent distinct physical areas within a Retail Store and provide the location context required by Retail Execution tasks such as Inventory Checks and Planogram Checks.
Salesforce uses In-Store Location records to model store areas including shelves, aisles, checkout counters, backrooms, and promotional displays. Each location can be associated with an In-Store Location Category so equivalent physical areas across stores can be grouped and managed consistently. Salesforce ' s Retail Execution guidance demonstrates creating specific In-Store Location records directly from the Retail Store record and assigning appropriate location types and categories.
Products can then be associated with the relevant store location through Store Product. During an Inventory Check, the representative can select the appropriate In-Store Location and capture product availability, facings, share of shelf, or out-of-stock information for products located there.
Product2 represents the commercial SKU and does not identify its physical placement inside an individual outlet. Creating custom picklists or record types would duplicate the standard store-location model.
Study Guide Topics:Data Setup - > In-Store Location - > Inventory Check - > Store Product - > Store Layout
NEW QUESTION # 28
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
Answer: B
NEW QUESTION # 29
Which statement is true about action plan templates?
Answer: D
Explanation:
Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.
NEW QUESTION # 30
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