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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Mobile SAP Field Service Management Application11% - 20%- Accept, execute, and close service calls
- Features and capabilities of mobile app
Smartforms8% - 12%- Features and use cases of Smartforms
- Create and manage Smartform templates
Master Data Management<10%- Create, maintain, and integrate master data
- Components and data model of MDM
Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Planning and Dispatching11% - 20%- Features of planning and dispatching module
- Create, assign, and manage service calls and resources
Architecture and Administration11% - 20%- Architectural components of SAP FSM
- Company settings, permissions, and business rules configuration
Crowd Workforce<8%- Concept and benefits of Crowd Service
- Manage crowd workforce assignments
Analytics and Reports<10%- Access and use reporting tools
- Generate and interpret reports for decision-making
Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios

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SAP Certified - SAP Field Service Management Sample Questions (Q44-Q49):

NEW QUESTION # 44
What characteristic is true with regards to autoscheduling?
Choose the correct answer.

Answer: A


NEW QUESTION # 45
What information do I need to create a custom label translation?
There are three correct answers.

Answer: A,B,C


NEW QUESTION # 46
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.

Answer: C


NEW QUESTION # 47
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

Answer: B


NEW QUESTION # 48
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

Answer: A,B,C,D


NEW QUESTION # 49
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