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>> Exam ISO-45001-Lead-Auditor Sample <<
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NEW QUESTION # 44
To verify information, auditors need to use a combination of open and closed questions.
In what two situations would you use a ' closed ' question?
Answer: D,E
Explanation:
The correct answers are D and F.
In audit interviewing practice, open questions are mainly used to get explanation, description, and insight, while closed questions are used to confirm specific facts or verify that the auditor's understanding is correct.
Guidance on audit interviews says auditors should rely mainly on open questions for expanded responses and use closed questions to confirm answers. (The Auditor) That is why D. To confirm conformity or a non-conformity finding is correct. Once the auditor has gathered evidence, a closed question can be used to verify a precise point, confirm whether a requirement has or has not been met, or make sure the factual basis of a conformity/nonconformity is accurate before recording the finding. ISO 19011 also states that nonconformities and supporting audit evidence should be reviewed with the auditee so the evidence is accurate and understood. (Synersia Foundation) F). To check that your understanding of a situation is correct is also correct. Closed questions are especially useful at the end of a discussion to confirm the auditor's interpretation of what was said or observed. This is a standard interview technique in auditing. (Designing Buildings) Why the other options are not correct:
A). To obtain an overview of how a task is performed is better done with open questions, because the auditor needs explanation and sequence. (The Auditor) B). To establish communication with the auditee with a view to building trust is usually done through general conversation and open dialogue, not mainly through closed questioning. (The Auditor) C). To gain greater insight into the operation of a process also requires open questions. (The Auditor) E). To follow your audit trail generally needs probing and exploratory questions, which are typically open rather than closed. (The Auditor)
NEW QUESTION # 45
You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.
The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.
Which three of her following statements would be appropriate?
Answer: F,G,H
Explanation:
Audit reports should focus on objective evidence, observations, and findings relevant to the management system and the audit process. Personal opinions, unrelated remarks, or derogatory comments are inappropriate.
Analysis of Statements:
* A. The guide was trying to be helpful and would not stop talking during the audit:Incorrect. This is irrelevant to the audit findings or conclusions.
* B. The Sales Manager was kind and seems to be a nice person:Incorrect. Personal opinions about individuals are not appropriate in audit reports.
* C. The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan:Correct. This is relevant as it relates to the audit process and highlights challenges in meeting objectives.
* D. The maintenance team could not replace a lightbulb, let alone an air conditioning unit:
Incorrect. This is derogatory and irrelevant to the audit report.
* E. The OHS Management team were extremely helpful and went out of their way to facilitate access to required records:Correct. This is a valid observation about cooperation during the audit process.
* F. The OHS Manager disagreed with me in respect of all of the nonconformances I raised. He still does not accept any of them:Incorrect. While disagreements may occur, this statement is overly subjective and not constructive.
* G. The Production Manager is lucky to have a job as he does not appear to understand how anything works around here:Incorrect. Personal attacks or irrelevant judgments have no place in the report.
* H. The Sales Manager said he had forgotten the password to the Sales Ordering system and so too had everyone else in his department:Correct. This relates to system access and could indicate a nonconformance or an opportunity for improvement.
ISO References:
* ISO 19011:2018, Clause 6.7: Reporting audit results.
NEW QUESTION # 46
You are auditing a site of Good Food Shack, a restaurant chain. In the kitchen area, you notice a half-filled open drum sitting in a pool of liquid, which is dribbling across a work area. You ask the head Chef what is in the drum and are told it is waste the frying process. When you ask why it is kept there, You are told that it is not normally kept there, but it not a problem and says that he will arrange it to be moved to a storeroom and will give the floor a good clean.
Look around the kitchen, you observe knives and cleavers lying around on worktops, staff wearing no protective gloves and a large pot of boiling water with nobody near it. There is no evidence of any fire extinguishers of fine blankets within sight.
You decide to raise a nonconformance. Select one of the options that best describes the finding against clause
8.1.2 of ISO 45001.
Answer: D
Explanation:
Clause 8.1.2 of ISO 45001 pertains to Eliminating Hazards and Reducing OH and S Risks. Organizations must implement appropriate controls to manage workplace hazards effectively.
Issue Identified:The kitchen environment at the audited site presents multiple hazards, including:
Oil spillage creating a slip hazard.
Open drums of waste material posing a chemical or hygiene hazard.
Unsecured knives and cleavers increasing the risk of cuts.
Boiling water left unattended, posing a risk of burns.
Lack of visible fire extinguishers or fire blankets, increasing fire risk.
Analysis of Options:
A). Failure to reduce risks associated with working in the kitchen.This option accurately captures the broader failure to implement effective measures to eliminate or reduce hazards across multiple areas in the kitchen.
B). Measures to prevent slippage in the kitchen from waste cooking oil were not taken.This is specific to one hazard (oil spillage) and does not address other significant risks observed, such as fire safety or sharp tools.
C). Staff are at risk of serious injury while working in the kitchen.While true, this is more of a general observation and does not address the root cause of the hazards or the failure of controls.
D). Training of the kitchen staff was not effective enough to prevent poor safety awareness in the kitchen area.
Although training deficiencies may contribute to the issue, this option does not reflect the overarching systemic failure to manage hazards effectively.
Best Description of the Nonconformance:Failure to reduce risks associated with working in the kitchen (Option A) is the most comprehensive finding, reflecting the organization's lack of adequate controls to mitigate hazards.
ISO References:
Clause 8.1.2: Organizations must establish controls to eliminate or minimize OH and S risks systematically.
Clause 7.2: Ensuring competency through training is important but must be coupled with hazard control measures.
NEW QUESTION # 47
XYZ Corporation is an organisation that employs 100 people. As an audit team leader, you are conducting a certification audit at Stage1. When reviewing the OH and S management system (OHSMS), you find that the objectives have been defined by an external consultant using those of a competitor, but nothing is documented. The Health and Safety Manager complains that this has created a lot of resistance to the OHSMS, and the Chief Executive Is asking questions about how much It will cost.
Select two erf the options which describe the circumstances h which you could raise a nonconformity against clause 0.2 of ISO 45001.
Answer: C,F
Explanation:
Clause 0.2 of ISO 45001 emphasizes the involvement of top management and alignment of OH and S objectives with the organization's OH and S policy.
Nonconformities Identified:
The objectives were developed by an external consultant without involving top management, which undermines leadership accountability and commitment.
The objectives were based on a competitor's framework, not aligned with the organization's unique OH and S policy or context.
Analysis of Options:
A). Establishing OH and S objectives did not include top management.True. Clause 5.1 (Leadership) and Clause 6.2 (Objectives) emphasize that top management must be involved in defining and supporting OH and S objectives.
B). OH and S objectives are not being implemented by personnel.Implementation relates to operationalization, not the development phase, and is not relevant to Clause 0.2.
C). OH and S objectives are not maintained as documented information.While documentation is required, the absence of documented information is a separate issue under Clause 7.5, not Clause 0.2.
D). OH and S objectives were not established in alignment with the organization's OH and S policy.True.
Clause 6.2.1 requires objectives to align with the OH and S policy, which reflects the organization's commitment to safety and health.
E). The consultant has not interpreted ISO 45001 correctly.While possibly true, the issue here is the organization's failure to involve top management, not the consultant's interpretation.
F). The organization cannot afford to undertake OH and S objectives all at once.Financial constraints are not relevant to Clause 0.2; objectives can be prioritized for phased implementation.
ISO References:
Clause 0.2: Leadership commitment and alignment with organizational policy.
Clause 5.1: Top management's role in leadership and participation.
Clause 6.2.1: Establishing OH and S objectives aligned with the policy.
NEW QUESTION # 48
Match the correct responsibility with each participant of a second-party audit:
Answer:
Explanation:
Explanation:
Explanation:
* Prepares the audit report # Audit Team Leader: The Audit Team Leader is responsible for compiling and preparing the final audit report, summarizing findings and conclusions.
* Prepares audit checklists for use during the audit # Auditor: Auditors create checklists to ensure a thorough and systematic evaluation during the audit.
* Participates under the direction and guidance of an auditor # Auditor in Training: An auditor in training works under supervision to gain experience and contribute to the audit process.
* Follows up on audit findings within an agreed timeframe # Auditee: The auditee is responsible for addressing and resolving audit findings and providing evidence of corrective actions.
* A person who accompanies the audit team but does not act as an auditor # Observer: Observers are typically external parties or internal personnel who watch the audit process but do not participate actively.
* Escorts the auditors but does not participate in the audit # Guide: A guide facilitates the audit by helping auditors navigate the site and access relevant areas or documents.
References
* ISO 19011:2018: Guidelines for auditing management systems.
NEW QUESTION # 49
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