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| Section | Weight | Objectives |
|---|---|---|
| Member & Patient Engagement | 20% | - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. |
| Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing FHIR. - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing Analytics for Health Cloud. |
| Health Cloud Objects | 20% | - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. |
| Solution Discovery | 10% | - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the key considerations for integrating external systems with Health Cloud. |
| Care Coordination & Management | 30% | - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Today Page. |
A second format is a AP-211 web-based practice exam that can take for self-assessment. However, it differs from desktop-based AP-211 practice exam software as it can be taken via any browser, including Chrome, Firefox, Safari, and Opera. This Salesforce AP-211 web-based practice exam does not require any other plugins. You can take this AP-211 self-assessment test on Windows, iOS, Linux, Mac, and Android. It also includes all of the functionalities of desktop AP-211 software and will assist you in passing the AP-211 certification test.
NEW QUESTION # 14
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?
Answer: A
Explanation:
Salesforce Field-Level Security strictly applies to Patient/Member Lists. If a user lacks FLS Read access to any field used in a list ' s filter criteria, the list will fail to load or will be inaccessible to that user. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (If a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Security
NEW QUESTION # 15
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided. Which two capabilities should a consultant leverage together to fulfil this requirement?
Answer: B,C
Explanation:
Discovery Framework conducts structured post-discharge intake assessments, which trigger and auto-populate personalized care plans in Integrated Care Management. Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. Integrated Care Management structures care plans around reusable problems, goals, interventions, assessments, and care-team activities so care coordination can be standardized and personalized. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integrated Care Management; Discovery Framework) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Discovery Framework; Care Plan
NEW QUESTION # 16
An administrator is configuring security for a patient list. Which three considerations should the administrator take into account to ensure proper access to the list?
Answer: B,C,E
Explanation:
Patient list security honors standard Salesforce object and field-level security (hidden fields omit columns, missing object access prevents list creation) and list-view sharing settings. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (If a user ' s field-level security restricts access to a field used as a display column, the column does not appear in the list.; Users with profile or permission sets that restrict access to an object cannot create a list using that object.; Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Security; Sharing
NEW QUESTION # 17
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization ' s needs?
Answer: C,D
Explanation:
Healthcare security design should begin with the customer ' s actual data-security, privacy, regulatory, and visibility requirements and should be reviewed periodically as those requirements change. Sharing settings, permissions, field-level security, and other controls must evolve with organizational policies and regulations.
Salesforce Data Mask is intended for masking sandbox data, not as a production PHI access-control strategy.
From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.; Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Security; Sharing; Permissions
NEW QUESTION # 18
A pharma company wants the ability to: - Upload a patient ' s insurance card, including automatic Member Plan record creation - Run a benefits verification check - Schedule on behalf of the patient with a provider.
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: C
Explanation:
Intelligent Document Automation (IDA) & Intelligent Document Reader extract card data to create records, Benefits Verification performs the coverage check, and Intelligent Appointment Management (IAM) handles scheduling. Intelligent Appointment Management coordinates appointment discovery and booking and can use Salesforce Scheduler or an external scheduling system as the scheduling engine. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare-specific workflows and integrations. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Intelligent Appointment Management; Benefits; Intelligent Document
NEW QUESTION # 19
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