Organizational-Behavior Download - Exam Organizational-Behavior Vce

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WGU Organizational-Behavior Exam Syllabus Topics:

SectionObjectives
Topic 1: Leadership and Management- Power, influence, and authority
- Leadership styles and theories
Topic 2: Foundations of Organizational Behavior- Individual behavior in organizations
- Definition and scope of organizational behavior
- Work attitudes and job satisfaction
Topic 3: Teams and Group Dynamics- Group decision-making and conflict resolution
- Team formation and development stages
Topic 4: Communication and Decision Making- Decision-making models and biases
- Organizational communication processes
Topic 5: Organizational Structure and Culture- Organizational culture and change
- Organizational design and structure types
Topic 6: Ethics and Organizational Responsibility- Corporate social responsibility
- Ethical decision making in organizations
Topic 7: Motivation and Performance- Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory)
- Goal setting and performance management
Topic 8: Human Resource and Workplace Behavior- Recruitment, selection, and onboarding concepts
- Performance evaluation and feedback systems

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Exam WGU Organizational-Behavior Vce | Detailed Organizational-Behavior Study Dumps

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WGU Organizational Behavior (GTO1, C715) Sample Questions (Q10-Q15):

NEW QUESTION # 10
Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

Answer: B

Explanation:
Group cohesiveness refers to the degree to which members are attracted to one another and are motivated to remain part of the group. When members are "working in different directions," it indicates a lack of alignment and shared purpose. One of the most effective structural methods to foster unity is togive group rewards rather than individual rewards. When rewards are tied to the collective output of the team, members are incentivized to collaborate, share information, and support one another to ensure the entire group succeeds.
Individual rewards often foster internal competition, which can further fragment a group that is already struggling with alignment.
In addition to group-based rewards, other strategies to increase cohesiveness include making the group smaller, increasing the time members spend together, and stimulating competition withothergroups (rather than avoiding it). By shifting the focus from individual achievement to collective success, the organization encourages members to coordinate their efforts, thereby increasing the "we-feeling" necessary for high- performing teams.


NEW QUESTION # 11
A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

Answer: B

Explanation:
A self-managed work team is characterized by its high level of autonomy and collective responsibility. To improve synergy and success, these teams must move beyond simply sharing information (which is characteristic of a work group) and engage in collective actions. One of the primary hallmarks of a successful self-managed team is the ability toexercise collective control over the pace of work.
In a traditional assembly line, the pace is dictated by the machinery or a supervisor. In a self-managed team, members decide how to schedule work, assign tasks, and monitor their own progress. This collective control fosters a sense of ownership and accountability. Options A and C describe traditional "work group" behaviors rather than team behaviors; teams require mutual accountability rather than just individual roles. By controlling their own pace and methods, team members can synchronize their efforts more effectively, leading to the positive synergy where the team's output is greater than the sum of individual inputs.


NEW QUESTION # 12
Which statement is true about groupshift?

Answer: B

Explanation:
Groupshift is a phenomenon related to groupthink, specifically describing the way group members tend to exaggerate their initial positions when discussing a given set of alternatives. In a group setting, the collective decision often shows a shift toward a more extreme version of the position held by members before the discussion began. While many people assume groups always lead to more conservative decisions, groupshift demonstrates that the shift can move in either direction: toward greater caution or toward greater risk.
The shift toward risk is more common in many organizational settings. This occurs for several reasons: first, the shared responsibility of a group diffuses the accountability for any single individual, making them feel bolder. Second, members who are more willing to take risks may be perceived as more confident and thus exert more influence over the group's final decision. Conversely, if the initial atmosphere of the group is conservative, the discussion tends to reinforce that caution, leading to a "shift" toward even more extreme avoidance of risk. Understanding groupshift is vital for managers because it highlights that group decisions are not necessarily "average" or "moderate" versions of individual opinions; rather, the social dynamics within a group can drive the collective toward extremes that no single member might have chosen independently.
Recognizing this allows leaders to implement checks and balances, such as appointing a devil's advocate, to ensure that the group does not drift into a dangerous or overly timid position due to the social reinforcement of the shift phenomenon.


NEW QUESTION # 13
What defines acceptable standards of behavior that are shared by group members?

Answer: D


NEW QUESTION # 14
What is social loafing?

Answer: C

Explanation:
Social loafingis a phenomenon in group dynamics defined as the tendency for individuals to expend less effort when working collectively than when working individually. This concept challenges the common assumption that the "spirit of the group" always increases individual motivation. It was famously illustrated by the Ringelmann effect, where research showed that individuals pulled less hard on a rope when they were part of a group than when they were alone.
Social loafing typically occurs because of a dispersion of responsibility; when individuals believe their contribution cannot be measured separately from the group's total output, they may feel less "accountable" and decrease their effort. It can also stem from a "sucker effect," where individuals reduce their effort because they perceive others in the group are not doing their fair share. To counter social loafing, managers are encouraged to use individual performance evaluations, provide group rewards based on individual contributions, and keep group sizes small enough that individual efforts are visible.
Would you like me to proceed with the next batch of questions (Questions 16-20)?


NEW QUESTION # 15
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