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NEW QUESTION # 111
A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers
Answer: B,C,D
Explanation:
Explanation
The integration architect should consider the impact of deleted records on system functionality, the ability to delete personal data in every system, and the ability to provide a 360-degree view of the customer. These are important requirements for ensuring that the company can comply with the privacy and data protection regulations, as well as deliver a customer-centric service. Option A is not correct because manual steps and procedures are not desirable for deleting personal data on demand. The integration architect should aim for an automated and reliable solution that minimizes human intervention and errors. Option D is not correct because restoring deleted records when needed may violate the privacy and data protection regulations, as well as the customer's consent. The integration architect should ensure that the deletion of personal data is permanent and irreversible.
NEW QUESTION # 112
Universal Containers (UC) is planning to implement Salesforce as its CRM system. Currently, UC has the following systems:
* Leads are managed in a Marketing system.
* Sales people use Microsoft Outlook to enter contacts and emails, and manage activities.
* Inventory, Billing, and Payments are managed in UC's Enterprise Resource Planning (ERP) system.
The proposed CRM system is expected to provide sales and support people with a single view of their customers and the ability to manage their contacts, emails, and activities in the Salesforce CRM.
What should an integration architect consider to support the proposed CRM system strategy?
Answer: C
Explanation:
The foundational step for any complex CRM transformation is the discovery and evaluation phase. Before selecting specific tools, connectors, or middleware, an Integration Architect must first understand the business context and data landscape of the organization. Universal Containers has data fragmented across three distinct silos: Marketing, Outlook, and an ERP. To achieve a "single view of the customer," the architect must evaluate how these systems are currently used and how they need to interact with Salesforce in the future.
Evaluating data and system usage allows the architect to define critical integration requirements:
* Mastery and Ownership: Identifying which system is the "System of Record" (SoR) for leads, contacts, and financial data. For example, do leads convert in Salesforce and then push to the ERP, or does the Marketing system maintain control until a certain lifecycle stage?
* Volume and Latency: Determining if Outlook sync needs to be real-time or if nightly batch updates from the ERP are sufficient.
* Transformation Needs: Understanding the complexity of mapping ERP billing structures to Salesforce Account and Opportunity objects.
While exploring connectors (Option C) and middleware (Option B) are essential implementation steps, they are secondary to the initial evaluation. Proposing a technical solution before identifying the actual requirements risks building a system that is either over-engineered or missing key business functionality. By prioritizing the evaluation of data usage, the architect ensures that the resulting integration architecture is scalable, cost-effective, and directly supports the strategic goal of providing a unified customer view.
NEW QUESTION # 113
Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.
Which solution is recommended in order to meet the requirement?
Answer: B
Explanation:
To provide "immediate notifications" to a client that already supports CometD, the architect must utilize Salesforce's Streaming API. PushTopic Events are the classic Streaming API implementation for broadcasting changes to specific records.
A PushTopic is a definition that includes a SOQL query and a set of trigger events (Create, Update, Delete).
When an Opportunity in NTO's instance is updated and matches the query, Salesforce automatically pushes a notification to the topic's channel. The affiliate's CometD client, having subscribed to this channel, receives the data payload instantly.12 Option A (Polling) is the architectural opposite of "immediate notifications". Polling is inefficient, consumes API limits, and int13roduces latency between the actual record change and the client's discovery of that change. Option C is incorrect as there is no "Accept CometD" setting in a Connected App; while a Connected App is used for OAuth authentication, the PushTopic is the mechanism that actually defines and delivers the stream. By using PushTopic, NTO provides a decoupled, event-driven architecture that fulfills the requirement for real-time visibility while minimizing the technical burden on the affiliate's infrastructure.
NEW QUESTION # 114
A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, the customer would like to integrate all existing systems that currently work with its legacy application with Salesforce. Which constraint/pain-point should an integration architect consider when choosing the integration pattern/mechanism?
Answer: B
Explanation:
When migrating from a legacy environment to a multi-tenant cloud platform like Salesforce, Data volume and processing volume represent the most critical technical constraints. Legacy systems often operate without the strict governor limits found in Salesforce, meaning they may push large datasets or high- frequency updates that could easily overwhelm standard Salesforce APIs.
An integration architect must evaluate these volumes to determine the appropriate integration pattern:
* Pattern Selection: If the daily volume involves millions of records, the architect must recommend the Bulk API rather than standard REST or SOAP APIs to avoid hitting daily API limits.
* Synchronous vs. Asynchronous: High processing volumes often necessitate asynchronous patterns (such as Fire-and-Forget or Batch) to prevent user-interface lag and "Concurrent Request Limit" errors.
* Data Virtualization: If the legacy data volume is massive but only needs to be viewed occasionally, the architect might consider Salesforce Connect to avoid consuming expensive internal data storage.
While reporting (Option A) and multi-currency (Option C) are important functional requirements, they do not fundamentally dictate the technical "plumbing" or scalability of the integration architecture. By prioritizing the analysis of volume and processing needs, the architect ensures the new modernization effort is stable, performant, and capable of scaling as the business grows within the bounds of the Salesforce platform.
NEW QUESTION # 115
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB).
The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30-line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
Answer: C
Explanation:
Using Salesforce custom object, custom REST API and ETL is a better solution than using Salesforce standard object, REST API and ETL. A custom object can store the order information and provide more flexibility and control overthe data model, validation rules, triggers, etc. A custom REST API can be used to create orders in real time from Salesforce, using the ESB as a proxy to communicate with the legacy system.
An ETL tool can be used to sync the order history and status fromthe legacy system to Salesforce, using the last modified date as a filter. This way, sales reps can see the order history and the most up-to-date information on current order status, and managers can run reports on order volumes and fulfillment timelines.
A standard object, such as Order, may not meet all the business requirements and may require more customization than a custom object. A standard REST API may not provide enough security and error handling for creating orders in real time. Reference: Salesforce Integration Architecture Designer Resource Guide, page 18
NEW QUESTION # 116
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