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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OmniScripts | 27% | - Validation and alignment with business needs - Mapping business processes to OmniScript steps - Structure and components of OmniScripts |
| Topic 2: Best Fit Solutioning | 27% | - Performance, security, and best practices - Fit-gap analysis and solution design - Mapping requirements to OmniStudio capabilities - Gathering and analyzing business requirements |
| Topic 3: Data Tools | 23% | - Calculation Matrices and Procedures - DataRaptors: purpose, design, and usage - Integration Procedures: connectivity and data flow |
| Topic 4: FlexCards | 23% | - Designing FlexCards to meet requirements - Capabilities and use cases of FlexCards - Grouping and displaying customer 360 information |
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NEW QUESTION # 25
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?
Answer: A
Explanation:
Explanation
The advantage of embedding multiple child cards in this scenario is that it allows multiple data sources to be used. A child card can have its own data source independent of the parent card or other child cards. This way, the consultant can use different data sources for each child card, such as Salesforce objects or external systems, and display them in one FlexCard canvas
NEW QUESTION # 26
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
Answer: B,C
NEW QUESTION # 27
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
Answer: B,D,E
Explanation:
Explanation
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript
NEW QUESTION # 28
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
Answer: B,D,E
Explanation:
The three elements that the consultant should include in the OmniScript design solution are: Telephone, Line Break, and Text. A Telephone element can display a field for the user to enter a phone number, with validation and formatting options. A Line Break element can insert a line break between two elements, making them display on separate lines. A Text element can display a field for the user to enter text, such as a website URL
NEW QUESTION # 29
An OmniStudio Consultant is reviewing a solution where an OmniScript calls 10 separate Data Mappers directly from the client-side browser to fetch various data points.
Which architectural change should the consultant recommend to align with enterprise best practices?
Answer: D
Explanation:
The consultant should consolidate the 10 client-side calls into one server-side Integration Procedure. Calling many Data Mappers directly from the browser increases network traffic, creates more round trips, complicates error handling, and exposes the UI to unnecessary latency. An Integration Procedure can orchestrate multiple Data Mapper actions and external calls in a single server-side transaction, then return a shaped response to the OmniScript. Replacing the Data Mappers with Apex is unnecessary unless the requirement cannot be met declaratively. Keeping the current design is weak architecture because client-side calls are not automatically faster. A FlexCard is a display component, not the correct orchestration layer for OmniScript data fetching.
Salesforce describes Integration Procedures as server-side processes that support API calls, transformations, conditional logic, and chaining in a single server call.
NEW QUESTION # 30
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