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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Education Cloud Consultant Exam |
| Exam Number: | Education-Cloud-Consultant |
| Certificate Validity Period: | 1 year (maintenance required via Trailhead modules) |
| Exam Price: | $200 USD |
| Available Languages: | Spanish, Japanese, German, French, English |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Passing Score: | 65% |
| Real Exam Qty: | 60 |
| Recommended Training: | Education Cloud Implementation Resources Salesforce Trailhead - Education Cloud Consultant Prep |
| Exam Registration: | Official Certification Page Salesforce Certification Registration (Webassessor) |
| Sample Questions: | Salesforce Education-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored exam or test center via Kryterion Webassessor |
| Pre Condition: | No mandatory prerequisites; Salesforce Administrator certification is strongly recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/educationcloudconsultant |
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Salesforce Education-Cloud-Consultant Certification Exam is designed for professionals who specialize in using Salesforce Education Cloud. Salesforce Certified Education Cloud Consultant Exam certification is designed to validate the skills and knowledge required to design and implement Salesforce Education Cloud solutions that meet the unique needs of education institutions. Education-Cloud-Consultant exam measures the candidate's proficiency in areas such as student recruitment, student success, program management, and data analysis. Salesforce Certified Education Cloud Consultant Exam certification exam is designed to test the candidate's ability to work with education institutions to design, implement, and manage Salesforce Education Cloud solutions that help them achieve their goals.
NEW QUESTION # 43
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
Answer: A,D
NEW QUESTION # 44
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
Answer: A
Explanation:
Explanation
Case is an object that should be configured for all student and support staff interactions, activities, and assigned support staff. Case is an object that represents a request or an issue that requires resolution or assistance from an organization. Case can be used to track various information about a student's request or issue, such as status, priority, category, or resolution. The consultant can configure Case for all student and support staff interactions, activities, and assigned support staff using features such as Case Assignment Rules, Case Escalation Rules, or Case Teams. Relationships, Account, and Advising Pools are not objects that should be configured for all student and support staff interactions, activities, and assigned support staff. References:
https://help.salesforce.com/s/articleView?id=sf.cases_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_cases
NEW QUESTION # 45
University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
Answer: D
Explanation:
The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Reference:
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaign_basics_member_status
NEW QUESTION # 46
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?
Answer: D
Explanation:
Explanation
User experience in production should be excluded from the testing scope for User Acceptance Testing. User Acceptance Testing is a phase of testing that involves end users validating the functionality and usability of the solution in a sandbox environment that mimics the production environment. User Acceptance Testing should not include testing user experience in production, because this can affect live data and operations, and introduce errors or risks. Large data volumes, data load simulation, and average versus peak performance should be included in the testing scope for User Acceptance Testing, because they can help evaluate the performance and scalability of the solution under different scenarios and conditions. References:
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/te
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 47
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
Answer: A
Explanation:
Explanation
Relationships is a functionality that the consultant can implement to meet the requirement of tracking the emergency contacts for students who are studying abroad. Relationships is a feature that allows the consultant to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or emergency contacts. The consultant can create a custom Relationship Type for emergency contacts and associate it with the students who are studying abroad.
Household Accounts, Affiliations, and Success Teams are not functionalities that can track the emergency contacts for students who are studying abroad. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://powerofus.force.com/s/article/EDA-Relationships-Create
NEW QUESTION # 48
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