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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Suite and Devices Management and Administration30%- Administration and troubleshooting
  • 1. Manage Control Hub services
  • 2. Troubleshoot hybrid deployments
  • 3. Monitor collaboration services
  • 4. Manage collaboration devices
Topic 2: APIs and Programmability10%- Automation and integration
  • 1. Programmability concepts
  • 2. Cisco Webex APIs
  • 3. Automation use cases
  • 4. REST API fundamentals
Topic 3: Suite and Devices Configuration25%- Configuration tasks
  • 1. Configure certificate-based local gateways
  • 2. Configure Single Sign-On (SSO)
  • 3. Configure registration-based local gateways
  • 4. Configure Control Hub calling features such as Hot Desking and Auto Attendant
  • 5. Configure Hybrid Calendar Service using cloud mail services
  • 6. Configure site survivability
  • 7. Configure directory synchronization
Topic 4: Collaboration Cloud Technologies15%- Cloud architecture and services
  • 1. Identity and authentication
  • 2. Hybrid service concepts
  • 3. Webex cloud architecture
  • 4. Cloud connectivity models
Topic 5: Security10%- Security implementation
  • 1. Authentication and authorization
  • 2. Certificates and trust
  • 3. Secure collaboration communications
Topic 6: Cloud Management10%- Cloud administration
  • 1. Troubleshoot cloud user management
  • 2. Manage users and organizations

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q33-Q38):

NEW QUESTION # 33
A company has decided to enable Single Sign-On in Webex using an external identity provider (IdP). The Webex administrator must configure SSO for the organization in Control Hub.
Requirements:
- The IdP metadata file has already been exported from the IdP.
- The correct configuration flow must be applied in Control Hub.
- End users should authenticate only through the IdP once SSO is
enabled.
What is the next action the administrator must take in Control Hub to correctly configure SSO?

Answer: A

Explanation:
To enable SSO for a Webex organization, the administrator imports the IdP metadata into Control Hub and validates the SSO connection. This establishes the trust relationship between Webex and the external identity provider so users authenticate through the IdP after SSO is enabled.


NEW QUESTION # 34
A MRA deployment is being configured where one of the requirements is for registered Jabber users to pull directory photos from an internal server.
What should be configured on the Expressway-C so that MRA registered clients reach this server?

Answer: B

Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X14-
0/mra/exwy_b_mra-deployment-guide-14/exwy_m_features-and-additional-
configurations.html#reference_C1BA31BAEE0E02911B495FA5908DEB65


NEW QUESTION # 35
An administrator is configuring a new Cisco Webex Hybrid Message Service deployment, and the Expressway-C Message Connector is successfully registered in the Control Hub. After the server information of the IM and Presence server is added to the Expressway-C, an error "Connectivity to IM and Presence AXL Service could not be established" is displayed in the Control Hub. The Cisco AXL Web Service is enabled on the IM and Presence Service publisher, and the main administrator account enabled for AXL API permission is being used.
Which configuration change must be made to resolve this error?

Answer: C

Explanation:
Configure an account for Message Connector to access the AXL API of the Cisco Unified Communications Manager IM and Presence Service. You must use an independent administrator account, not the main administrator account.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/m essageservice/cmgt_b_spark-hybrid-message-deployment-guide/cmgt_b_spark-hybrid-message- deployment-guide_chapter_010.html


NEW QUESTION # 36
A company has enabled ICE to optimize call flows and improve video quality between their Cisco Collaboration endpoints internally and externally.
For which reason would you see activity on the TURN server when a call is established between two external endpoints?

Answer: C

Explanation:
Those addresses (A, B, and C) populate the SIP SDP offer and answer as ICE candidates, and after the signaling has gone through, both endpoints will have the remote party ICE candidate addresses. It is at that point that the endpoints do a connectivity check by sending STUN messages to one another in an attempt to punch transport holes in the firewalls in order to establish media connectivity between peers.
https://www.cisco.com/c/en/us/td/docs/solutions/PA/ICE/icepa125.html


NEW QUESTION # 37
Which tool supported by Cisco Control Hub helps automate the migration of on-premises Cisco UCM to Webex cloud while retaining dial plans, user configurations, and device settings?

Answer: A

Explanation:
UCM Cloud Migration Assistant is the Cisco-supported migration tool used with Control Hub to help move Cisco UCM users, devices, settings, and dial plan information to the Webex cloud while reducing manual migration effort.


NEW QUESTION # 38
......

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