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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Workflows and Integrations12%- Workflow Builder
  • 1. Custom workflow templates
  • 2. Automate routine processes
- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
Security18%- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
- Slack security and compliance
  • 1. Data Loss Prevention (DLP)
  • 2. Retention policies and export
  • 3. Enterprise Key Management (EKM)
Migration and Change Management5%- Adoption and enablement
  • 1. Best practices for Slack adoption
  • 2. Training and change management plans
- Migration planning
  • 1. Transition from other platforms
  • 2. Data migration strategies
Governance and Administration20%- Workspace administration
  • 1. Roles and permissions
  • 2. Guest access management
  • 3. Workspace settings and policies
- Governance framework
  • 1. Data governance and compliance
  • 2. Channel management policies
  • 3. Acceptable use policies
Discovery20%- Stakeholder analysis
  • 1. Identify key stakeholders and decision-makers
  • 2. Conduct discovery workshops
- Gather requirements
  • 1. Understand business goals and collaboration needs
  • 2. Identify current workflows and pain points
Channel Strategy25%- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management
- Channel architecture design
  • 1. Public vs. private channel strategy
  • 2. Channel naming conventions and organization
  • 3. Channel segments and cross-org channels

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Salesforce Certified Slack Consultant Sample Questions (Q35-Q40):

NEW QUESTION # 35
An organization using Slack needs to ensure that their workspace can only be accessed from their office premises for security reasons. What security setting should they implement to achieve this?

Answer: C

Explanation:
IP whitelisting is the most effective measure to ensure that Slack can only be accessed from the organization's office premises, as it allows access only from specific, pre-approved IP addresses.


NEW QUESTION # 36
A small business with limited IT resources is adopting Slack. They need to ensure their team can effectively use Slack for daily communication and project management. What should be included in their learning plan?

Answer: B

Explanation:
For a small business, a curriculum that covers basic messaging, channel management, and practical applications of Slack for project collaboration and task tracking is crucial. This ensures that the team is well-equipped to use Slack effectively for their daily communication and project management needs.


NEW QUESTION # 37
In a company using Slack, the IT department needs to ensure compliance with data security policies. They need to assign a role that can access audit logs and security tools. Which Slack administrative role is most appropriate for this task?

Answer: A

Explanation:
Org Owners have access to the highest level of settings, including audit logs and security tools, which are crucial for ensuring compliance with data security policies.


NEW QUESTION # 38
You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

Answer: B

Explanation:
The correct answer is B . A grid design executive summary must be decision-ready, not just descriptive. The client needs a clear view of the recommended workspaces, the access level for each workspace, the benefits of the chosen model, and the key considerations or tradeoffs. Workspace recommendations define the structure of the Enterprise Grid. Access level is essential because it determines whether workspaces are Open, By Request, Invite Only, or Hidden. Benefits explain why the recommendation supports the client's collaboration model. Key considerations make the tradeoffs visible so leadership understands operational impact, governance needs, and future scalability. Option A includes channels and benefits, but it omits access level and considerations, which are more central to grid design approval. Option C is too abstract because a model name alone does not give executives enough implementation detail. Option D is closer, but it still misses workspace access level and benefits. The executive summary should help stakeholders approve the chosen design with a complete understanding of structure, access, value, and implications.
Reference topic: Grid Design - executive summary, workspace recommendations, access model, design benefits, and implementation considerations.


NEW QUESTION # 39
When setting up an experiential learning environment for a live Slack training session, what is a crucial element to include to ensure participants are actively engaged?

Answer: C

Explanation:
Interactive exercises that simulate real-life scenarios in Slack are essential for experiential learning. This approach allows participants to actively engage with Slack, apply what they learn in a practical context, and receive immediate guidance and feedback from an instructor, which enhances the learning experience.


NEW QUESTION # 40
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