높은적중율을자랑하는500-442덤프문제집덤프공부

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PassTIP의 Cisco인증 500-442덤프로 시험공부를 하신다면 고객님의 시간은 물론이고 거금을 들여 학원등록하지 않아도 되기에 금전상에서도 많은 절약을 해드리게 됩니다. Cisco인증 500-442덤프 구매의향이 있으시면 무료샘플을 우선 체험해보세요.
Cisco 500-442 Exam Syllabus Topics:
| Section | Objectives |
|---|
| Topic 1: Troubleshooting and Monitoring | - Performance monitoring and fault isolation - Logging and diagnostics
|
| Topic 2: Cisco Contact Center Enterprise Architecture | - Core components overview (CUCM, CVP, UCCE) - Deployment models and system architecture
|
| Topic 3: System Administration | - Call routing and scripting basics - User and agent configuration
|
| Topic 4: Configuration and Maintenance | - System configuration management - Upgrades and lifecycle management
|
>> 500-442덤프문제집 <<
Cisco 500-442 덤프문제, 500-442 시험자료
Cisco인증500-442시험을 패스함으로 취업에는 많은 도움이 됩니다. PassTIP는Cisco인증500-442시험패스로 꿈을 이루어주는 사이트입니다. 우리는Cisco인증500-442시험의 문제와 답은 아주 좋은 학습자료로도 충분한 문제집입니다. 여러분이 안전하게 간단하게Cisco인증500-442시험을 응시할 수 있는 자료입니다.
최신 CCEA 500-442 무료샘플문제 (Q46-Q51):
질문 # 46
What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)
- A. The PTSN is responsible for routing the call to the agent.
- B. The voice gateway may modify the digits presented to downstream devices.
- C. The voice gateway provides IVR functionality in a Contact Center deployment.
- D. The voice gateway is responsible for routing the call to the agent.
- E. The PSTN is responsible for delivering the inbound call to a voice gateway.
정답:B,E
설명:
The PSTN (Public Switched Telephone Network) and voice gateways are the entry points for calls into a Cisco contact center. Understanding their roles is foundational to CCE architecture and call flow design.
Why the Correct Answer is Right: A is correct because voice gateways can perform digit manipulation through dial peer configurations-modifying DNIS, ANI, or trunk group digits before passing call information to CVP/ICM. This is a documented gateway capability in Cisco IOS. C is correct because the PSTN is responsible for transporting the inbound call from the originating caller's phone to the contact center's ingress voice gateway-this is its fundamental architectural role.
Why Each Incorrect Answer is Wrong: B is wrong because IVR functionality is provided by CVP and VVB, not the voice gateway itself. D is wrong because routing calls to agents is the responsibility of ICM (the routing engine), not the PSTN. E is wrong because the voice gateway delivers calls to CVP; ICM handles the actual routing decision to agents.
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질문 # 47
How does CUCM function in CCE?
- A. Unified CM asks ICM what to do with Unified CCE calls and routes the call according to the instructions provided by the Unified CCE.
- B. In a CUCM cluster, the Subscriber keeps the master Read/Write copy of configuration DB, which is replicated to all servers in the cluster.
- C. Unified CM asks CVP what to do with Unified CCE calls and routes the call according to the instructions provided by the CVP.
- D. A Unified CM Publisher is a logical relationship of physical (deployed as virtual Machines) servers combined for redundancy purposes.
정답:A
질문 # 48
What is the goal of identifying a call type?
- A. to ensure the call goes to the correct MRD
- B. to ensure the contact is handled by the correct CCE Routing Script
- C. to ensure the correct Skill Target is selected
- D. to ensure the call reaches the agent in the correct queue
정답:C
질문 # 49
Which user role must be assigned to the ToExtVXML variable in the ICM script?
- A. ICM Script Admin Role
- B. Agent Admin Role
- C. Config Manager Role
- D. Internet ScriptEditor Role
정답:A
설명:
The ToExtVXML variable in ICM scripts is used to pass data to external VXML applications-it facilitates the transfer of call context data from the ICM routing script to CVP/VXML applications. Access to configure and use this variable requires appropriate permissions.
Why the Correct Answer is Right: B is correct. The ICM Script Admin Role is required to work with the ToExtVXML variable. This role grants full access to ICM scripting capabilities, including the ability to configure ECC (Expanded Call Context) variables and system variables like ToExtVXML that are used in routing scripts for external VXML communication. This is documented in the Cisco ICM Scripting permissions framework.
Why Each Incorrect Answer is Wrong: A is wrong because 'Internet ScriptEditor Role' is not a standard recognized Cisco CCE user role name-the correct role for scripting access is ICM Script Admin Role. C is wrong because Config Manager Role provides access to Configuration Manager for configuring objects like agents and dialed numbers, but not access to ICM scripting variables. D is wrong because Agent Admin Role is scoped to managing agent configurations and desktop settings-it does not grant ICM scripting permissions required to work with variables in the Script Editor.
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질문 # 50
Which two servers can be accessed from the Web Administration tool? (Choose two.)
- A. DCCMP
- B. Finesse
- C. CVP
- D. Rogger
- E. PG
정답:B,C
설명:
The Web Administration tool in Cisco Contact Center Enterprise environments provides access to various servers for configuration and management tasks. The two servers that can be accessed include:D.CVP (Cisco Voice Portal):This tool allows for the configuration and management of CVP servers, which are crucial for IVR and call treatment functionalities in the contact center.E.Finesse:The tool also provides access to Finesse servers, enabling the configuration of agent desktops, workflows, and other user interface elements.References:Cisco's documentation on Web Administration tools and server management provides insights into the servers accessible through this tool and the types of configurations and management tasks that can be performed.
질문 # 51
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