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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 CRM |
| Exam Duration: | 60 minutes |
| Related Certifications: | Cisco Customer Experience Specialization |
| Exam Format: | Multiple choice |
| Available Languages: | English, Japanese |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Proctored test via Cisco authorized testing partner |
| Pre Condition: | Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
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Cisco 700-805 Exam is an ideal certification for professionals working in sales, customer service, or technical support roles within the IT industry. It is particularly relevant for those working with Cisco's portfolio of products and services, such as routers, switches, firewalls, and unified communication solutions.
Cisco 700-805 exam is a comprehensive exam that covers all aspects of managing Cisco renewals. It is designed to test your knowledge and skills in managing the renewal process for Cisco products and services, and to ensure that you have the skills and knowledge necessary to manage renewals effectively. 700-805 exam is also designed to help you identify areas where you may need additional training or development, so that you can continue to improve your skills and knowledge over time.
Passing the Cisco Renewals Manager certification exam is a great way to demonstrate your expertise in managing Cisco renewals and to advance your career in sales or customer success. Cisco Renewals Manager certification is recognized worldwide as a symbol of excellence in Cisco product renewals management. By passing the exam, you will have demonstrated your proficiency in managing Cisco renewals, which will help you stand out in the job market and open up new career opportunities.
NEW QUESTION # 32
What is the Cisco Services Partner Program (CSPP) objective?
Answer: B
NEW QUESTION # 33
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
Answer: A
Explanation:
This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.
NEW QUESTION # 34
What is the future state goal of licensing at Cisco?
Answer: C
NEW QUESTION # 35
Which task is the responsibility of the Renewals Manager?
Answer: B
Explanation:
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
Identifying and prioritizing renewal opportunities and challenges
Developing and executing renewal strategies and plans
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention Negotiating and closing renewal deals
NEW QUESTION # 36
Which detail is provided in the scorecard by using the Total Program View tool?
Answer: C
Explanation:
According to the Total Program View (TPV) User Guide1, the scorecard is a dashboard that provides a summary of the partner's performance across different programs and metrics. One of the metrics that is provided in the scorecard is the renewal rate, which is defined as:
* The percentage of recurring revenue that is retained or renewed within a defined time period (usually
90, 180, or 365 days)
* A key indicator of customer satisfaction, retention, and loyalty
* A factor that affects the partner's incentives and rebates
References: 1: TPV User Guide - Cisco
NEW QUESTION # 37
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