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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Education Cloud Consultant Exam |
| Exam Number: | Education-Cloud-Consultant |
| Available Languages: | Japanese, Spanish, English, German, French |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Passing Score: | 65% |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 1 year (maintenance required via Trailhead modules) |
| Recommended Training: | Education Cloud Implementation Resources Salesforce Trailhead - Education Cloud Consultant Prep |
| Exam Registration: | Official Certification Page Salesforce Certification Registration (Webassessor) |
| Sample Questions: | Salesforce Education-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored exam or test center via Kryterion Webassessor |
| Pre Condition: | No mandatory prerequisites; Salesforce Administrator certification is strongly recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/educationcloudconsultant |
>> Education-Cloud-Consultant Exam Objectives <<
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Salesforce Education Cloud is a powerful platform that helps educational institutions manage their operations and engage with their students. The Education-Cloud-Consultant Exam is designed to help professionals become experts in implementing and configuring the Salesforce Education Cloud. Salesforce Certified Education Cloud Consultant Exam certification provides professionals with the knowledge and skills they need to help educational institutions improve their operations and provide better services to their students. It is an essential certification for professionals who want to advance their careers in the education industry.
NEW QUESTION # 100
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
Answer: C
Explanation:
Case is an object that should be configured for all student and support staff interactions, activities, and assigned support staff. Case is an object that represents a request or an issue that requires resolution or assistance from an organization. Case can be used to track various information about a student's request or issue, such as status, priority, category, or resolution. The consultant can configure Case for all student and support staff interactions, activities, and assigned support staff using features such as Case Assignment Rules, Case Escalation Rules, or Case Teams. Relationships, Account, and Advising Pools are not objects that should be configured for all student and support staff interactions, activities, and assigned support staff. Reference:
https://help.salesforce.com/s/articleView?id=sf.cases_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_cases
NEW QUESTION # 101
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.
Answer: C,D
NEW QUESTION # 102
A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university's Salesforce environment with the Education Data.
Which configuration should the consultant retain during the data import?
Answer: B
Explanation:
Explanation
The consultant should retain sharing rules during the data import because they control the access and visibility of records based on criteria such as record ownership, role hierarchy, or field values. Disabling sharing rules may cause data security or privacy issues. Workflow rules and role hierarchy are configurations that can be disabled during the data import to improve performance and avoid errors or conflicts. References:
https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_loader_sharing_rules.htm&type=5
NEW QUESTION # 103
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
Answer: C
Explanation:
The impact of creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization-wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing. Reference:
https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm&type=5
NEW QUESTION # 104
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?
Answer: A
Explanation:
Explanation
User experience in production should be excluded from the testing scope for User Acceptance Testing. User Acceptance Testing is a phase of testing that involves end users validating the functionality and usability of the solution in a sandbox environment that mimics the production environment. User Acceptance Testing should not include testing user experience in production, because this can affect live data and operations, and introduce errors or risks. Large data volumes, data load simulation, and average versus peak performance should be included in the testing scope for User Acceptance Testing, because they can help evaluate the performance and scalability of the solution under different scenarios and conditions. References:
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/te
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 105
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