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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Application Clients	25%	- Deployment and configuration 1. Cisco Jabber 2. Client policies and settings 3. Webex App - Troubleshooting 1. Feature availability problems 2. Media quality issues 3. Login and connectivity issues - Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration
Topic 2: Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Message delivery problems 2. Call routing issues 3. Integration faults - Management and maintenance 1. Backup and restore 2. User and mailbox management 3. Integration with CUCM - Deployment and configuration 1. IVR implementation 2. High availability and redundancy 3. System setup and integration 4. Voice mail configuration
Topic 3: Cisco Unified IM and Presence	30%	- Troubleshooting 1. Notification service problems 2. Calendar integration errors 3. Federation connectivity 4. XMPP issues 5. High availability failures - Configuration 1. Centralized deployment 2. Calendar integration 3. Persistent chat 4. High availability 5. Federation configuration (XMPP, SIP) 6. Apple Push Notification Service
Topic 4: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML 2.0 components 1. Protocol 2. Profiles 3. Binding 4. Assertion - SAML SSO login process flow - SSO types in collaboration environment 1. Kerberos 2. Smart card authentication 3. Integrated Windows AD

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q116-Q121):

NEW QUESTION # 116
When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?

A. 1 hour
B. 30 minutes
C. 10 minutes
D. 20 minutes

Answer: B

Explanation:
Reference:
Automatic Fallback
Automatic fallback takes place when the server monitors the services and the Server Recovery Manager(SRM) service will automatically fallback users to their homed nodes. The key in this configuration is that the Server Recovery Manager(SRM) service will wait 30 minutes for a failed service/server to remain active before an automatic fallback is initiated. Once this 30 minute up time is established, user sessions are moved back to their homed nodes. The Jabber client will apply the re-log in upper and lower limits for the fallback. Automatic fallback is not the default configuration, but it can be enabled. To enable automatic fallback, change the Enable Automatic Fallback parameter in the Server Recovery Manager Service Parameters to value True.

NEW QUESTION # 117
Collaboration engineer configures Cisco UCM and Cisco IM and Presence to support Cisco Jabber Clients.
The base configuration is complete The engineer successfully used all the Jabber features a test client but received certificate alerts when signing in. The engineer now wants to ensure that end users do not receive certificate alerts at login. Which two self-.... certificate must be.. with a CA-signed certificate to achieve this goal? (Choose two)

A. cup-xmpp
B. IPsec
C. cup-xmpp-s2s
D. Tomcat
E. cup

Answer: A,C

Explanation:
Based on the information you provided and the image (though I cannot access the specific content of the image), for Cisco Jabber clients to avoid certificate trust warnings during login, two certificates need to be replaced with CA-signed certificates:
* B. cup-xmpp: This certificate secures the connection between Cisco Jabber and the Cisco UCM XMPP server for instant messaging and presence functionalities.
* C. cup-xmpp-s2s: This certificate secures the connection between XMPP servers for inter-cluster communication within Cisco UCM, which can also impact Jabber functionality.

NEW QUESTION # 118
Drag and drop the steps of the SAML SSO process from the left into the order on the right.

Answer:

Explanation:

NEW QUESTION # 119
What are two functions of a regular call handler in Cisco Unity Connection? (Choose two.)

A. It provides menus of options.
B. It collects information from callers by asking a series of questions.
C. It controls outgoing calls by enabling you to specify the numbers that Cisco Unity Connection can dial.
D. It provides access to the corporate directory by playing an audio list that callers can use to reach users and leave messages.
E. It answers calls and takes messages.

Answer: A,E

NEW QUESTION # 120
An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

A. Use the Synchronize Information under Administration
B. Use the Synchronize task under the User ID field.
C. Use the Synchronize System under MWI
D. Add the missing users manually to Cisco Unity Express
E. Import the users using a CSV file.

Answer: C,D

NEW QUESTION # 121
......

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