100% Pass Quiz 2026 Useful Apple Apple-Device-Support: Reliable Apple Device Support Exam Exam Syllabus

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 2
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 3
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 4
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 5
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 6
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 7
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 8
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 9
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 10
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 11
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

>> Reliable Apple-Device-Support Exam Syllabus <<

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Apple Device Support Exam Sample Questions (Q187-Q192):

NEW QUESTION # 187
Select the setting in the sidebar that you should use to delete a user on your Mac.

Answer:

Explanation:

Explanation:
https://support.apple.com/guide/mac-help/delete-a-user-or-group-mchlp1557/mac#:~:text=On%20your%
20Mac%2C%20choose%20Apple,may%20need%20to%20scroll%20down.)&text=Click%20the%20Info%
20button%20next,you%20can't%20select%20them.
On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.) Click the Infobutton next to the user or group you want to delete, then click Delete User or Delete Group. Note: If a user is logged in to this Mac now, you can't select them.


NEW QUESTION # 188
A user is experiencing network issues on their Mac. The network administrator requests that you send them a network report. Which Mac app should you use to give the network administrator a network report?

Answer: B

Explanation:
Wireless Diagnostics (Option-click Wi-Fi menu > Open Wireless Diagnostics) generates detailed network reports, including logs and performance data, ideal for administrators.
* Option A: Console logs events, not network-specific reports.
* Option B: Network Utility was deprecated post-macOS Mojave.
* Option D: Wi-Fi Utility isn't a macOS app.
References: Apple Support - " Use Wireless Diagnostics " (support.apple.com/HT202663).


NEW QUESTION # 189
Select the setting in the sidebar that you should you use to copy the password of a known Wi-Fi network.

Answer:

Explanation:

Explanation
Click Network in the sidebar, then click Wi-Fi on the right. Scroll down and click Advanced to open the list of known networks. Click the More button. next to the network name, then choose Copy Password.


NEW QUESTION # 190
Scenario
ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.
Which Apple Configurator action should you try next on your Mac Studio?

Answer: D


NEW QUESTION # 191
A user can't open an app on their iPhone. Which two methods help them open the app? (Select two.)

Answer: A,D

Explanation:
* A:Force close (swipe up from App Switcher) and reopen refreshes the app.
* D:Delete and reinstall (from App Store) fixes corruption.
* Option B: No "Settings > Apps" path exists on iOS.
* Option C: "Relaunch" isn't a shortcut option.
* Option E: Location settings don't fix opening issues.References: Apple Support - "If an app stops responding" (support.apple.com/HT201398).


NEW QUESTION # 192
......

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