Salesforce-Communications-Cloud考試備考經驗，Salesforce-Communications-Cloud最新考題

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Salesforce Salesforce-Communications-Cloud 考試大綱：

主題	簡介
主題 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
主題 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
主題 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

>> Salesforce-Communications-Cloud考試備考經驗 <<

準確的Salesforce-Communications-Cloud考試備考經驗和資格考試中的領導者和值得信賴的Salesforce Salesforce Communications Cloud Accredited Professional (AP) Exam

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最新的 Accredited Professional Salesforce-Communications-Cloud 免費考試真題 (Q21-Q26):

問題 #21
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
C. Create one decomposition relationship each via one parent class product from all commercial offerings
D. Create one decomposition relationship each from all commercial offerings to the same technical product

答案：C

問題 #22
UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A. Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
B. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action
C. Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products
D. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

答案：B

問題 #23
United Telecom has initiated high speed offerings on communication cloud after upgrading its network.
Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A. Modify Order
B. Change of Plan
C. Apply Promotion
D. Disconnect and New order

答案：B

解題說明：
For United Telecom ' s need to upgrade existing assets to high-speed offerings, the " Change of Plan " MACD process is the most fitting. This out-of-the-box functionality allows for the modification of an existing customer ' s service to a new plan, such as upgrading to a higher-speed internet service, in a seamless and efficient manner, without the need for a complete disconnect and new order.References:Salesforce documentation on MACD (Move, Add, Change, Disconnect) processes within the Communications Cloud.

問題 #24
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A. Service Continuity
B. History of subscription updates and traceability
C. Migrating in/out from bundle offer
D. Supported by digital commerce API
E. Customer can choose their plan from all pricing books.

答案：A,B,C

解題說明：
The Change of Plan feature in Communication Cloud offers key capabilities including History of subscription updates and traceability (A), ensuring Service Continuity (C), and supporting Migrating in/out from bundle offers (D). These features enable customers to upgrade or downgrade their plans while maintaining service continuity and providing a clear history of changes for better customer management.References:Salesforce Communication Cloud documentation on subscription management and change of plan features.

問題 #25
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

A. Access the entire architecture to identify application that can be decommission.
B. Handle the complex business processes manually outside the IT landscape.
C. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
D. Harmonize their business plan to reduce the complexity

答案：A,D

解題說明：
To drive down operational costs, harmonizing business processes to reduce complexity (C) and assessing the entire architecture to identify applications that can be decommissioned (D) are strategic actions. These approaches streamline operations and leverage the efficiencies of Salesforce Communications Cloud, reducing reliance on highly customized legacy systems.References:Best practices for digital transformation and Salesforce implementation strategies.

問題 #26
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