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| Section | Weight | Objectives |
|---|---|---|
| Tools and Documentation | 19% | - Documentation types and purpose - Productivity and collaboration tools - Project management tools - Communication and reporting tools |
| Basics of IT and Governance | 18% | - Vendor and stakeholder management in IT projects - Governance, compliance, and security concepts - IT infrastructure and environment basics - Data management and information handling |
| Project Management Concepts | 33% | - Project management methodologies and frameworks - Project, program, and portfolio definitions and distinctions - Organizational structures and influences - Roles and responsibilities - Project characteristics and constraints |
| Project Lifecycle Phases | 30% | - Monitoring and control phase - Execution phase - Discovery and concept phase - Closing phase - Planning phase |
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122. Frage
An IT intern was assigned to set up workstations as part of a project. The IT intern was very careful to do the
task well and initially referred to notes while performing the task. By the end of the two-week rotation, the IT
intern no longer needed the notes and completed more set-ups in less time. Which of the following MOST
likely represents the observed relationship in this scenario?
Antwort: A
Begründung:
Option C shows a graph that most likely represents the observed relationship in this scenario. The graph shows
a learning curve, which is a graphical representation of the relationship between a learner's performance on a
task and the number of attempts or time required to complete the task. The learning curve theory proposes that
a learner's efficiency in a task improves over time the more the learner performs the task. In this case, the IT
intern was able to complete more set-ups in less time as they gained more experience and proficiency over the
two-week rotation12
123. Frage
A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the deliverable was provided on time. Which of the following should the project manager do next?
Antwort: D
Begründung:
When a project manager receives an escalation about a deliverable that was actually provided on time, it indicates a communication issue. The next step should be to revise the communication plan to ensure that all stakeholders are properly informed about project progress and deliverables in the future. This helps to prevent misunderstandings and ensures that everyone has the correct information.
Reference = CompTIA Project+ Certification Study Guide (PK0-005)
124. Frage
Which of the following is part of software change control?
Antwort: C
Begründung:
A key element of change control is having a rollback plan, which allows recovery to a previous stable state if the change causes instability. This is part of operational support to maintain service availability and minimize downtime during updates.
Reference: CompTIA Project+ PK0-005 - Change Management; CompTIA Cloud+ CV0-004 Operations and Support objectives.
125. Frage
As a part of a project, structured cabling activities have been outsourced to another company. The agreement is that work will take six weeks to complete and will be performed at different locations. Which of the following should the project manager do? (Select two).
Antwort: E,F
Begründung:
The project manager should approve the deliverables and monitor the performance of the outsourced structured cabling activities. These are the responsibilities of the project manager when dealing with external vendors or contractors, as they ensure that the quality standards, scope, schedule, and budget are met according to the contract terms and the project plan. The project manager should also communicate regularly with the vendor and provide feedback and guidance as needed. The other options are not correct because:
Purchasing the materials is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only verify that the materials are suitable and available for the project.
Assigning the resources is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only ensure that the vendor has the adequate and qualified resources to complete the work.
Accepting delays in the work is not a good practice for the project manager, as it can negatively affect the project schedule, scope, and quality. The project manager should proactively identify and manage the risks and issues that may cause delays, and implement contingency plans or corrective actions if necessary.
Negotiating with the vendors is not a task that the project manager should do during the execution of the structured cabling activities, as it should have been done during the planning and procurement phases of the project. The project manager should only adhere to the contract terms and conditions that have been agreed upon with the vendor, and only renegotiate if there are significant changes or disputes that require it. Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 8: Planning Projects, Part 4 (Procurement and Communication), pages 243-260; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.5: Given a scenario, plan procurement for a project; Domain 3: Project Execution, Objective 3.2: Given a scenario, execute and monitor project tasks using traditional methodologies.
126. Frage
The sales department accidentally has access to all project files, including employee personal information.
Which of the following security concepts is this violating?
Antwort: A
Begründung:
This violates the need-to-know principle because employees in the sales department should only have access to information required to perform their job responsibilities. Granting broad access to project files-especially files containing employee personal information-is an access control failure: permissions are too open and not aligned to role-based necessity. CompTIA Project+ emphasizes compliance and information security considerations that affect projects, including the expectation that sensitive information is protected through appropriate controls and access restrictions.
"Intellectual property" (B) concerns ownership and protection of creations (designs, trademarks, code, patents), not role-based access to personal data. "Multifactor authentication" (C) is an authentication mechanism that strengthens login security, but the scenario is about authorization/permissions (who is allowed to access what) rather than proving identity. "Facility access" (D) relates to physical security of locations, not digital file permissions.
In practice, the PM would coordinate with security/IT to correct access groups, implement least-privilege and role-based access control, and ensure sensitive data (like employee PII) is stored and shared with stricter controls-consistent with Project+ governance expectations around handling sensitive information appropriately.
127. Frage
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