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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:	Pegasystems
Exam Name:	Pega Certified Decisioning Consultant 25
Exam Number:	PEGACPDC25V1
Certificate Validity Period:	1 year
Exam Duration:	90-120
Passing Score:	70%
Related Certifications:	Pega Certified Senior System Architect Pega Certified System Architect Pega Customer Decision Hub Certification
Real Exam Qty:	60-75
Exam Price:	$175 USD
Available Languages:	English
Exam Format:	Scenario-based Questions, Multiple Choice
Recommended Training:	Pega Academy - Customer Decision Hub Learning
Exam Registration:	Pega Certification Portal
Sample Questions:	Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:	Online proctored or test center
Pre Condition:	Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:	https://www.pega.com/services/education-and-certification

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 2	Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 3	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 4	AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 5	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 6	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q55-Q60):

NEW QUESTION # 55
Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.
Which process should the business user follow to implement the new action?

A. Create a change request specifying action details, which will then be processed by NBA specialists
B. Access the Customer Decision Hub portal directly and create the action on the Action landing page
C. Use the bulk import functionality to upload the action configuration from a spreadsheet
D. Contact the IT department to develop the action artifacts outside the standard workflow

Answer: A

NEW QUESTION # 56
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?

A. A new proposition filter needs to be configured in the strategy to filter on customer income.
B. Add a new Group By component for the mortgage limit calculation.
C. The score calculation is independent of the strategy and no change is required.
D. Remap the scorecard property in the decision strategy for the change to take effect.

Answer: C

Explanation:
The score calculation is independent of the strategy and no change is required. When you use a scorecard component in a decision strategy, you only need to specify the name of the scorecard rule and the output property that will store the score value. The scorecard rule itself defines how the score is calculated based on the input properties and factors. Therefore, if you update the scorecard rule to include a new property in the calculation, you do not need to make any changes in the decision strategy for the updated scorecard to take effect. Verified References: [Pega Academy - Decisioning Consultant - Using scorecards]

NEW QUESTION # 57
In the Impact Analyzer tool, what does It mean when the overall health Indicator of the next best action has a red highlight?

A. The next best action Is performing exceptionally well.
B. The experiment has insufficient data.
C. The next best action needs further optimization.
D. The tool is not functioning properly.

Answer: C

NEW QUESTION # 58
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

A. Applicability rules
B. Outbound channel limits
C. Suppression rules
D. Volume constraints

Answer: D

Explanation:
Volume constraints allow you to limit the number of times an action is presented to customers across one or more channels. You can use volume constraints to implement a policy that restricts the number of emails sent per day. Outbound channel limits are used to limit the number of customers contacted per channel per run, not per day. Suppression rules are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times the action is presented. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

NEW QUESTION # 59
You are a decisioning architect responsible for configuring offer prioritization for home loan offers based on the business requirements. Select each prioritization factor on the left and drag it to the correct condition on the right.

Answer:

Explanation:
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NEW QUESTION # 60
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