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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 2: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 3: Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Topic 4: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Topic 5: UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
| Topic 6: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 7: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 8: Discovery | 13% | - Determining business needs and user needs - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps |
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NEW QUESTION # 143
What would it mean for the user when designing perceivable content?
Answer: A
Explanation:
Designing perceivable content means that the content should be presented in a way that can be convertible between different formats, so that users with different sensory abilities can access it. For example, providing text alternatives for images and videos, captions and transcripts for audio, and audio descriptions for visual content. This way, users who are blind, deaf, or have low vision or hearing can perceive the content using assistive technologies, such as screen readers, braille keyboards, or captions. The content should not only be presented in a visual format (A) or an audio format (B), as that would exclude users who cannot see or hear the content.The content should be adaptable to different formats and devices, and follow the Web Content Accessibility Guidelines (WCAG) principle of perceivability12.Reference:
Perceivable - Accessibility | MDN
What Is Perceivability in Web Accessibility? WCAG Principles Explained
NEW QUESTION # 144
Cloud Kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements. What is one consideration that should be made to improve the visual hierarchy of the page?
Answer: C
Explanation:
The correct answer is C. Scale, using relative size to signal importance, exactly as identified by the uploaded study guide.
The problem is that users cannot easily determine where to look because too many visual elements compete for attention. The study guide therefore selects scale as a technique for establishing hierarchy.
Using relative size enables the designer to communicate that some elements are more important than others. A larger heading, key value, or primary action can attract attention before smaller supporting information, creating a more deliberate visual reading sequence.
Option A would weaken hierarchy because keeping all elements at similar sizes reduces the visual distinctions users rely on when scanning a page.
Option B incorrectly reduces hierarchy to simply putting larger elements at the top. Position can contribute to hierarchy, but the guide specifically identifies relative scale as the relevant principle in this scenario.
The key UX concept is that visual hierarchy should help users perceive importance before they consciously analyze every element. When size is applied intentionally, users can more rapidly distinguish primary information from secondary content.
Therefore, Cloud Kicks should use scale to establish clearer emphasis and reduce competition among page elements.
Study Guide reference/topics: Visual hierarchy, scale, relative size, attention, UX Fundamentals.
NEW QUESTION # 145
A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies.
Which methodology could the designer be asked to use to roughly estimate the work required for each item?
Answer: C
Explanation:
The conceptual approach of desirable, feasible, and viable describes how to evaluate design solutions based on three criteria:
Desirable: The solution meets the needs and wants of the users and stakeholders.
Feasible: The solution can be implemented with the available resources and technology.
Viable: The solution can generate value and sustain itself in the market and environment. By incorporating human-centered design, CK is aiming to create design solutions that are desirable for its Sales team and customers, feasible with the Salesforce platform and tools, and viable for its business goals and strategy.Reference:
[1]: UX Designer Certification Prep: Design Thinking, Unit 3: Ideate
[2]: UX Designer Certification Prep: Design Thinking, Unit 4: Prototype and Test T-shirt sizing is a methodology that can be used to roughly estimate the work required for each item in a sprint backlog. It involves assigning a size category (such as XS, S, M, L, XL) to each item based on its complexity, effort, and uncertainty. T-shirt sizing is a relative estimation technique that allows the team to compare items and prioritize them accordingly. It is also a quick and easy way to get a high-level overview of the scope of work without getting into too much detail.Reference:
[UX Designer Certification Prep: Agile UX]
[Agile Estimation Techniques: A True Estimation in an Agile Project]
NEW QUESTION # 146
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?
Answer: B
Explanation:
The best option for improving the user experience of looking for and viewing commonly used reports is to update the Home page with access to commonly used reports. This way, the user can quickly access the reports they need without having to use the global search bar every time. This also follows the principle of designing for the user's goals and tasks, which is one of the learning objectives for the Salesforce User Experience Designer certification.[Design for the User's Goals and Tasks], [Change or Add Report Chart and Dashboard Components to Home Page]
https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-goals-and-tasks
NEW QUESTION # 147
A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interfaces across Cloud Kicks' various platforms. On which three platforms could the designer use SLDS resources?
Answer: A
Explanation:
The uploaded study guide identifies C. Heroku, Visualforce, Android as the correct set of platforms on which SLDS resources can be used.
The question is testing the portability of the Salesforce Lightning Design System beyond a single Salesforce interface. SLDS provides design resources that can help designers create visual and interaction consistency across different environments associated with Salesforce solutions.
The study guide specifically selects Heroku, Visualforce, and Android. This illustrates the broader purpose of a design system: reusable design principles, patterns, component guidance, and styling resources can support consistency across multiple implementation contexts.
Option A includes Azure, Visual Studio, and .NET, which are not the combination identified by the guide.
Option B includes AWS, Aura, and iOS. Although Aura is part of the Salesforce ecosystem, the complete three-item set is not the answer specified by the study guide.
The important UX lesson is that a design system is not merely a collection of styles for one page type. It provides a common design language that can be applied across experiences so that users encounter recognizable patterns, visual hierarchy, interaction behavior, and brand treatment.
Study Guide reference/topics: SLDS resources, cross-platform consistency, Heroku, Visualforce, Android, Salesforce Lightning Design System.
NEW QUESTION # 148
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