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Microsoft MB-330 Exam Syllabus Topics:

SectionObjectives
Implement Procurement and Sourcing- Sourcing and vendor collaboration
  • 1. Vendor collaboration portals
    • 2. Approval workflows
      - Procurement processes
      • 1. Vendor management and purchase orders
        • 2. Purchase agreements and pricing
          Implement Sales and Order Management- Sales order processing
          • 1. Order capture and fulfillment
            • 2. Pricing and discounts
              - Returns and customer service
              • 1. Return order processing
                • 2. Customer service workflows
                  Manage Production and Planning- Production control
                  • 1. Resource and capacity management
                    • 2. Production orders and scheduling
                      - Master planning
                      • 1. Supply planning and MRP
                        • 2. Demand forecasting and planning
                          Manage Inventory and Logistics- Inventory management
                          • 1. Inventory adjustments and transfers
                            • 2. Inventory tracking and costing
                              - Warehouse management
                              • 1. Wave and location directives
                                • 2. Inbound and outbound warehouse processes
                                  - Transportation management
                                  • 1. Carrier and route setup
                                    • 2. Freight and shipment planning
                                      Configure Dynamics 365 Supply Chain Management- Set up organization and master data
                                      • 1. Configure products and inventory dimensions
                                        • 2. Configure legal entities and organizational structures
                                          - Configure supply chain management parameters
                                          • 1. Configure warehouse and inventory parameters
                                            • 2. Set up procurement and sourcing parameters

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                                              Microsoft Dynamics 365 Supply Chain Management Functional Consultant Sample Questions (Q341-Q346):

                                              NEW QUESTION # 341
                                              You need to configure the extreme sports discounts.
                                              Which component should you use? To answer, select the appropriate options in the answer area.
                                              NOTE: Each correct selection is worth one point.

                                              Answer:

                                              Explanation:

                                              Explanation:
                                              Box 1: discount
                                              Requirements. Pricing
                                              Trey Research plans to do promotional pricing. Certain products will receive special pricing during the hours of extreme sporting events that Trey Research sponsors. Before or after the event, normal pricing will resume.
                                              Box 2: periodic
                                              A discount period defines the period during which a price adjustment or discount is valid.
                                              Box 3: catalog
                                              A product catalog is a collection of products with their pricing information. The product catalog entities let you create a rich product classification system in Dynamics 365 for Customer Engagement that provides support for:
                                              * Defining multiple pricing and discounting models. You can also use custom pricing instead of the Customer Engagement system pricing to calculate prices when you associate a product or bundle to an opportunity, quote, order, or invoice. Further, you can select whether to apply discounts for products at the per-unit or line level.
                                              * Etc.
                                              Note: Price groups are at the heart of price and discount management in Commerce. Price groups are used to assign prices and discounts to Commerce entities (that is, channels, catalogs, affiliations, and loyalty programs). Because price groups are used for all pricing and discounts, it's very important that you plan how you will use them before you start.
                                              * trade agreement discounts
                                              The capability to work with categories is a key differentiator between discounts and trade agreement discounts, and the main reason that we discourage you from using trade agreement discounts. Categories are organized in a multi-level hierarchy. By contrast, the item discount groups that are used by trade agreements are only a single level of grouping, and each group is specific to one of the three trade agreement discount types, such as Line discount, Multiline discount, and Total discount. Therefore, for trade agreements, if you want to use the same set of products in all three trade agreement discount types, you must create and manage three independent discount groups.
                                              * An affiliation identifies customers who are members of a group, or are associated with one, for example, seniors or students. Before you can add affiliations to customer records, you must set up affiliations and their discounts.
                                              Reference: https://www.pmlive.com/intelligence/healthcare_glossary/Terms/t/trade_allowance
                                              Topic 6, School of Fine Arts
                                              Case study
                                              This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
                                              To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
                                              At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
                                              To start the case study
                                              To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
                                              Background
                                              School of Fine Art is a distribution company that sells school supply items to primary and secondary schools.
                                              These include items such as pens, pencils, paper, notebooks, chalk, desks, acrylic paints, blackboards, dry erase markers, and whiteboard paint. Due to increased demand for colored pencils, lead times are longer for these pencils. School of Fine Art plans to expand sales into this market.
                                              School of Fine Art plans to implement Dynamics 365 Supply Chain Management to manage the business.
                                              Current environment. Company structure
                                              School of Fine Art consists of two legal entities.
                                              Primary company
                                              * Located in Dublin, Ireland.
                                              * Has a single named warehouse.
                                              * Is the primary distribution center for both companies.
                                              Second company
                                              * Is located in Glasgow, Scotland.
                                              * Includes the following warehouses: Glasgow1, Glasgow2.
                                              # Glasgow1 is used primarily to supply items regionally.
                                              # Glasgow2 serves as local storage for vendor-owned inventory and bulk storage for School of Fine Art's inventory.
                                              Current environment. General processes
                                              School of Fine Art uses a combination of spreadsheets and paper forms to manage the business.
                                              * All sales, purchases, and inventory are tracked in spreadsheets that are password protected by managers.
                                              * Managers frequently share spreadsheet passwords so that other users can make edits on their behalf.
                                              Inventory quantities and values are unreliable.
                                              * The spreadsheets are often incorrectly updated, have entry errors, and broken formulas for calculations.
                                              * Purchase order receipts, picking lists, packing slips, and invoices are all handwritten on pre-printed, three- part forms.
                                              * Late summer is the company's busiest time. During this time, workers are typically on the warehouse floor or making rush deliveries to schools to meet last-minute needs.
                                              Current environment. Inventory and warehousing
                                              * School of Fine Art values inventory by using FIFO costing methods.
                                              * Inventory in the warehouses cannot be distinguished as available inventory or inventory that is sold to a customer and waiting to be picked. This creates inventory inflation during cycle counts and later shortages because warehouse workers count items that are already promised to customers and waiting to be shipped.
                                              * Glasgow2 space is fully allocated to vendors.
                                              * Due to space constraints, school orders for photocopiers are shipped from the vendor to the school.
                                              * Crayons are stored as separate item numbers depending on whether they are in a box or a case. This creates issues when counting inventory to determine the total number of crayons in stock.
                                              * Lack of inventory controls has led to shortages on sales orders, creating backorders and unhappy schools.
                                              * Inventory is ordered quarterly due to the seasonality of the business.
                                              * Items can change annually based on popular sizes, colors, and styles for each new school season. The creation of the different configurations is a manual process, which creates so much overhead that temporary workers are brought in to do the data entry.
                                              Current environment. Purchasing
                                              * Reordering is manually managed by the buyers looking at the seasonal spikes for the start of the school year, slowing around the end-of-year holidays until the following school year.
                                              * Pens are readily available products that are rarely discounted for sale.
                                              * Photocopiers are only available for sale on the Glasgow region.
                                              * Photocopy paper and construction paper are ordered by the pallet into Dublin1 and must be broken down into smaller sizes. The pallets are typically broken down and then split between what stays in Dublin1 and what is shipped to Glasgow1.
                                              * Chalk and blackboards are slower sellers, so many vendors do not carry these items. School of Fine Art purchases these products from a single vendor. There are no alternative vendors available.
                                              * School of Fine Art agrees to purchase a new line of smartboards from a vendor. The agreed-upon smartboard purchase prices will have a cost price per 55-inch, 75-inch, or 85-inch smartboard.
                                              * The company purchases pencils for the following warehouses:
                                              # Glasgow1:
                                              * standard pencils from Vendor A
                                              * colored pencils from Vendor B
                                              # Dublin1:
                                              * standard pencils from Vendor A
                                              * colored pencils from Vendor A
                                              * As whiteboard paint grows in popularity, so does the demand. This causes supply shortages. Whiteboard paint is ordered six months in advance.
                                              Current environment. Customer sales
                                              * The company contractually agrees to prices for some items with schools prior to the start of each school year.
                                              * Schools may order bulk cases of products and choose to distribute further breakdowns, such as a case of crayons, which are then distributed to classrooms by the box.
                                              * Pens do not require contracts with schools because they are low margin and do not have supply chain shortages.
                                              * Painting supplies such as acrylic paint, canvases, and easels do not require a special contract and are sold at regular list price to all schools.
                                              * Schools that offer painting classes are part of a program that provides special pricing on the painting supplies.
                                              * Chalk and blackboards are ordered less frequently than they were in past years. Schools are choosing to use whiteboard paint, which is a lower cost than ordering and installing the whiteboards.
                                              Requirements. Customers and sales
                                              * The system must have the ability to limit product purchase amounts by a single school to prevent stock shortages for other schools.
                                              * Schools are obligated to purchase the agreed amount for specific items per the school year.
                                              * Customer service must be able to easily enter items for sales orders and identify stock shortages.
                                              * Sales of whiteboard paint must be limited so that one school does not buy all the inventory and force backorders for other schools.
                                              * Schools must agree to the amount of whiteboard paint they will purchase for the whole school year.
                                              Requirements. Inventory costing
                                              * Inventory must have associated costs except for the vendor storage in Glasgow2.
                                              * The vendor storage must still contain quantities but not include cost in inventory valuations.
                                              * At the end of each month, the costing manager must be able to identify how many items will not be fully settled.
                                              * Annual configuration changes to items must be automatically created where possible.
                                              * The company must be able to track costs for colored pencils and standard pencils separately.
                                              Requirements. Inventory
                                              * Warehouse workers must be able to use their mobile phones and the mobile app to take calls and create transactions in the warehouse.
                                              * The desks must use a single item number and barcode regardless of year manufactured and the vendor.
                                              * Water-based paints from the vendor must be received in pails.
                                              * Acrylic paint must be managed by batches and expiration dates.
                                              * Pencils must be categorized as colored pencils or standard pencils. The individual colors of each colored pencil (such as red, green, and blue) will not be tracked.
                                              * The creation of unique smartboard items must be kept to a minimum.
                                              Issues
                                              * WarehouseWorker1 works in Glasgow2. The worker receives a request to ship pallets of paper from the warehouse to Glasgow1 and Dublin1. WarehouseWorker1 must create the shipments in the system to transfer the pallets of paper from Glasgow1 to Dublin1.
                                              * The number of backorders for desks has increased. Customer service representatives struggle to select a desk item number that has inventory on hand. The desks are the same item, but the manufacturer vendor and year differ.
                                              * A school calls customer service to report that its photocopier is broken. The school needs expedited shipment of a replacement.
                                              * A school that is part of the special paint program reports that a sale price on canvas last month was a better price than its paint program price. The school requests a price adjustment.
                                              * A school reports that different shipments of acrylic paints are slightly different in color.
                                              * The sales team decides to have a flash sale on pens for one month only. The person entering the Sales order line should be able to communicate the information to the customer on the Sales order line.
                                              * Schools are reporting that chalk and blackboards are broken upon receipt. A worker in Dublin1 opens some cases of these products in the warehouse and finds that they are also broken. You must implement processes to enforce inventory inspection for a percentage of each purchase order line received. You must block all inventory for a purchase order line if the inspection fails.


                                              NEW QUESTION # 342
                                              You need to determine the costing versions for the requirements.
                                              Which costing versions should you use? To answer, drag the appropriate costing versions to the correct requirements. Each costing version may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                                              NOTE: Each correct selection is worth one point.

                                              Answer:

                                              Explanation:

                                              Explanation:
                                              Box 1: Planned
                                              If a vendor can no longer deliver the raw materials for the energy drinks due to supply chain issues, the costs for using an alternative vendor to source the raw materials should be used to determine the impact on profits.
                                              Planned costs
                                              A costing version can contain a set of planned cost records about items and manufacturing processes. A costing version that contains planned costs is often used to support cost calculation simulations, such as simulations of the effect that cost changes to purchased materials or manufacturing processes has on the calculated costs of manufactured items. The item cost records for planned costs can also be used to support an actual cost inventory model by providing the initial values for item costs. These values include the calculation of planned costs for manufactured items.
                                              Box 2: Standard
                                              The profitability for nutritional supplements manufacturing processes needs to be expressed in terms of the cost categories for routing operations and the calculation formulas for manufacturing overheads.
                                              Standard costs
                                              A costing version can support a standard cost inventory model for items, where the costing version contains a set of standard cost records about items and manufacturing processes. Cost data about manufacturing processes is expressed in terms of the cost categories for routing operations and the calculation formulas for manufacturing overheads.
                                              Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/cost-management/costing-versions


                                              NEW QUESTION # 343
                                              A company that has three legal entities is implementing Dynamics 365 Supply Chain Management.
                                              One legal entity supplies the other two legal entities as customers with inventory. Intercompany master planning must be set up and run in the least amount of time.
                                              You need to configure the system to meet the requirements.
                                              What should you configure? To answer, select the appropriate options in the answer area.
                                              NOTE: Each correct selection is worth one point.

                                              Answer:

                                              Explanation:

                                              Reference:
                                              http://d365tour.com/en/microsoft-dynamics-d365o/master-planning-d365fo/intercompany-master-planning/


                                              NEW QUESTION # 344
                                              You need to configure inventory levels for the retail stores.
                                              Which two actions should you perform? Each correct answer presents part of the solution.
                                              NOTE: Each correct selection is worth one point.

                                              Answer: A,E

                                              Explanation:
                                              Topic 2, Wide World Importers
                                              This is a case study, Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
                                              To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
                                              At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
                                              To start the case study
                                              To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements, if the case study has an All Information tab. note that the information displayed is identical to the information displayed on the subsequent tabs. When you ate ready to answer a question, click the Question button to return to the question.
                                              Background
                                              Wide World importers is a distribution company whose primary customers are small boutique shape which sell globally-sourced products including unique or hand-crafted items such as performs and ceramicware.
                                              Through the Wide World Importers sales cycles, the commissions-based sales team identifies opportunities and negotiates with shops by using a quoting process. The products may or may not already exist in the company's current product list.
                                              The company has the following divisions and areas of responsibility:

                                              Current environment
                                              Wide World Importers use Dynamics 365 Finance and Dynamics 365 Supply Chain Management There is a single legal entity.
                                              The primary distribution center for the company is located Las Vegas. Nevada, USA There is an additional warehouse in California which receives imported goods from container ships. When goods are received in California, the goods are transferred to Nevada for distribution. No orders are shipped directly from California.
                                              Sales
                                              The company has two teams of sale representatives East and West. Each team has one representative for each of the following categories of goods; perfumes, ceramicware ano ail other goods. Sales representatives are paid commissions based on sales Commissions must be paid based on the home office location for customers.
                                              For example, commission for a customer that is headquartered in the Western United States is paid to the West group of sales representatives.
                                              Sales representatives are responsible for driving new business. Company executives must be able to see metrics define the companies that the sales representatives are targeting, where there is potential to do business, and where quotes are being generated. Customer records must not be created until a sale is confirmed.
                                              The sales team quoted a new perfume for a customer named Customer1. The customer has shipping locations in the following regions. United States, Austria. and Japan. Sales must only be made to the US and Japan due to product ingredients. Automated checks must be put into place so that users do not have to remember to select the correct item.
                                              Testing
                                              The company periodically performs testing on ceramicware as it is received to determine whether the products contain lead The company labels and markets ceramicware as Lead Free or Not for food use Perfumes may contain restricted ingredients that cannot be sold to customers in the European Union. The company performs testing on perfumes and has processes to ensure that perfumes containing restricted ingredients are not sold to customers in Europe.
                                              Ten percent of all ceramiavare items received must be tested for lead. The process for managing testing must be automated. There must be tolerances setup that define the acceptable amount of lead levels in a product.
                                              Inventory management
                                              The inventory team must control costing of items by using FIFO principles. The finance team must be able to see updated FIFO adjustments throughout the month but win only settle FIFO for month-end reporting Inventory close must lie run at the end of each month. A report must be provided to the finance team that includes the physical quantities and inventory value for items, with totals at the bottom. The warehouse team needs a similar report but does not want the inventory value included. During inventory close, some items cannot be fully costed because the issue cannot be settled against the receipt. The finance team must know which items were excluded.
                                              Other inventory requirements
                                              * Inventory must be reserved against physical inventory.
                                              * Items must be grouped so that the inventory costing can posted to the ledger by using the following groups:
                                              perfumes, ceramicware. other goods. All goods are FIFO. Financial reports must be grouped by these three categories, even the transactions from all categories posts to the same ledger accounts.
                                              * Wide World Importers plans to import a specific type of pottery from a local company in Mexico that handmakes the goods. The pottery must be available in orange of red colors. The cost is the same regardless of the color selection.
                                              * A new line of perfumes is being introduced. The procurement team must be able to identify which perfumes are men s or women's fragrances, and must be able to further categorize perfumes as Perfume. Eau de Perfume, Eau de Toilette. Eau de Cologne, or Eau Fraiche.
                                              * You must set up a structure of products for classifying each item for purchase, sales and reporting analysis Issue Customer service representatives report that some inventory shows as ordered reserved when the ordered reserved parameter is turned off.
                                              An item that is typically carried is out of stock. A stock. A customer named Customer2 wants to place a special rush order for the item. This will result in a significantly increased cost from the supplier. The finance team does not want to have this special order affected the FIFO tiers.


                                              NEW QUESTION # 345
                                              You are configuring pricing for a new item.
                                              Wholesale customers must pay $10.00 for order quantities of up to 9 units. All other customers receive a static price of $14.00 regardless of quantity.
                                              You need to configure sales trade agreements.
                                              In Trade Agreement Setup, which actions should you perform? To answer, select the appropriate options in the answer area.
                                              NOTE: Each correct selection is worth one point.

                                              Answer:

                                              Explanation:

                                              Explanation

                                              References:
                                              https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/sales-marketing/tasks/create-new


                                              NEW QUESTION # 346
                                              ......

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