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長久以來，Salesforce 就是電腦的代名詞。無論在美國國內還是在世界的電腦領域裏，Salesforce 都有著極其深遠的影響。而 ED-Con-101 考試是 Salesforce 公司的 Salesforce Certified Education Cloud Consultant 證照考試官方代號，也是現在最熱門的證照考試，含金量很高。而獲得 Salesforce 的 ED-Con-101 證照不僅僅能證明您的IT技術能力，更是您進入職場的敲門磚，也是提高您身價的另一捷徑。
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs - Education Cloud capabilities and use cases |
| Topic 2: Solution Design | 19% | - Account and contact models for education - Design scalable, maintainable solutions - Security, sharing, and access design |
| Topic 3: Integration and Data Management | 16% | - Data quality, deduplication, governance - Integration methods and tools - External systems and third-party apps |
| Topic 4: Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Configuration vs customization - Change management and adoption |
| Topic 5: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education - Leverage Salesforce reporting features |
| Topic 6: Education Data Architecture (EDA) | 22% | - Data migration and integration considerations - Relationships, data integrity, extending EDA - EDA data model, standard and custom objects |
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問題 #35
A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.
Which solution should a consultant recommend?
答案：A
解題說明：
Accounting Subledger is a solution that allows education institutions to synchronize fundraising data between Advancement and Finance departments. It enables them to create accounting-ready summaries of donations and other transactions from Salesforce and export them to their accounting systems1. This solution can help the college avoid manual data entry, reduce errors, and streamline the allocation of donations. Reference: Salesforce Education Cloud Academy: Consultant Fundamentals, [Accounting Subledger Overview]
問題 #36
Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?
答案：D
解題說明：
Chatter is a collaboration tool that allows users to share information, files, and feedback with each other. It can also be used to publicly recognize and reward early adopters who are using Salesforce effectively and demonstrating best practices. This can help motivate other users to adopt Salesforce and increase their engagement and productivity. Chatter can also facilitate peer-to-peer learning and support among users, as well as provide feedback and insights to the project team and sponsors. Reference:
Education Cloud Basics - Unit 5: Drive Adoption and Measure Success
Salesforce Help: Chatter Overview
問題 #37
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments. Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
答案：C
解題說明：
Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in a graphical way. Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it. Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require a third-party app. Reference:
https://www.salesforce.org/advisor-link/
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm&type=5
問題 #38
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
答案：D
解題說明：
The Trailblazer Community is a resource that the consultant can recommend for best practices and tips on Salesforce data governance. The Trailblazer Community is an online platform where customers can connect with other Salesforce users, experts, and partners, and share their knowledge and experience. The Trailblazer Community also provides access to groups, events, blogs, webinars, and resources related to various topics, including data governance. The IdeaExchange, the Partner Community, and the AppExchange are not resources that provide best practices and tips on Salesforce data governance. Reference:
https://trailblazer.salesforce.com/
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer_community_basics
問題 #39
A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?
答案：B
解題說明：
Ownership data skew is what the consultant should discuss with the university, because it is a potential performance issue that can occur when a large number of records are owned by a single user. In this case, the Integration User owns over one million Contact records, which can cause slow or failed queries, reports, or list views. The consultant should advise the university to distribute the ownership of the records among multiple users or queues to avoid ownership data skew. API call limits, account data skew, and OAuth token limits are not relevant to this scenario. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_skew_ownership.htm&type=5
https://developer.salesforce.com/blogs/engineering/2012/04/avoid-account-data-skew-for-peak-performance.html
問題 #40
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獲得 Salesforce Salesforce 認證對於考生而言有很多好處，相對于考生尋找工作而言，一張 Salesforce 的 ED-Con-101 認證會讓你倍受青睞的企業信任狀，帶來更好的工作機會。要想通過此認證學習過程中要注意方法，最重要的是需要毅力，如果有相關的工作經驗，學起來可能輕鬆一點，否則的話，你需要付出更多的勞動。Salesforce 的 ED-Con-101 證照作為全球IT領域專家 Salesforce 證照之一，是許多大中IT企業選擇人才標準的必備條件。
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